Carmel Wayfarer Inn in Carmel

What a DISAPPOINTMET! When we first arrived, we asked why doesn't our room have a fireplace? The front desk clerk, Talia, kept insisiting our room had a fireplace and it was right underneath the television. We finally asked her to come to our room and show us. So, she goes to our room. Notices there is no fireplace. Goes to the wall where they obviously did construction on the wall and said "Well you can tell there used to be a fireplace here but it must have been removed." Then she kept saying "I'm new here, so I don't know." That became her response to every question we had. Do not let someone work the front desk if SHE DOESN'T KNOW WHAT SHE'S DOING!! She said the manager Mike Patel would contact me. Which he never did! SO UNPROFESSIONAL! That wasn't the only disappointment. Garbage was left from the previous guest. Bugs were coming through the window. Whenever we tried to talk to a cleaning person, they would just smile and giggle nervously then walk away. And yes, like previous reviews said. The walls are very thin! You can hear people going to the bathroom from the other rooms. Be prepared to get into arguments with other guests in the parking lot because this place has VERY LIMITED PARKING. Customer BEWARE OF THIS PLACE! YOU HAVE BEEN WARNED!

This hotel is right next to Carmel-by-the-Sea; it's basically a slightly upscale guesthouse! There are two parking spaces in front. The hotel service is mediocre; you can barely find any staff.

The most terrifying thing is that strangers used keys to open the door at night.

The cleanliness is poor; there were beer cans under the bed. What's most infuriating is that I left my toiletries bag at the hotel. I contacted hotel customer service, the housekeeper, made phone calls, sent emails, contacted Ctrip customer service and third-party services—after three days of trying, they finally told me they hadn't seen it. This kind of thing, which even the worst guesthouses in China wouldn't do, has really happened to me in the US. Please choose this hotel with caution.