San Jose Marriott in San Jose
✅ Guests praise the welcoming and friendly staff, describing check-in as warm and efficient. ✅ The hotel location is highly appreciated for proximity to the convention center and city attractions. ✅ Rooms are noted for being clean, comfortable, with good air conditioning and nice views from higher floors. ✅ The rooftop pool and fitness center receive positive mentions for cleanliness and convenience. ✅ Some guests highlight the M Lounge for good food and coffee. ❌ Several reviews mention issues with parking, including high valet fees and limited self-parking options. ❌ Some guests encountered delays at check-in and problems with elevator availability during an electrical fire incident. ❌ Room amenities sometimes lack microwaves and refrigerators, with only a hallway microwave available and no bathtubs in rooms. ❌ Complaints about cleanliness and maintenance are noted, with calls for renovations and better upkeep. ❌ Food prices in the hotel restaurants are described as high, and room service options are limited.
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Description
San Jose Marriott is a 4-star hotel established in 2003, offering a wide variety of room types including Standard, Deluxe, Luxury, Suites, Villas, and Cottages, many with city views. The hotel features amenities such as free bikes, a fitness center, a rooftop pool with a cover, and meeting facilities, making it suitable for both business and leisure travelers. Guests will find on-site conveniences like an ATM, currency exchange, laundry and dry cleaning services, and 24-hour security. Dining options include a restaurant with buffet breakfast and a bar. Pet-friendly accommodations are available for dogs with a fee. The hotel provides express check-in/check-out, free parking, and facilities for disabled guests. WiFi and internet services are accessible throughout. Travelers can expect a well-located, modern property with a variety of room configurations to meet different needs.
Location
Located at 301 South Market Street in downtown San Jose, the Marriott is very close to the San Jose Convention Center, making it convenient for event attendees. The hotel is just 5 km from Mineta San Jose International Airport (SJC). Nearby dining options include the Arcadia restaurant only 79 meters away, San Jose Original Joe's at 128 meters, and McCormick & Schmick's Seafood & Steaks 214 meters away. Its central position offers easy walking access to numerous restaurants, shops, and entertainment venues in the city center.
Tips
- Avoid rooms next to the elevator to minimize noise disturbances at night.
- Confirm parking arrangements in advance, as valet service may be expensive and self-parking limited.
- If you require a microwave or refrigerator in your room, verify availability beforehand since not all rooms are equipped with these amenities.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Option: A la carte Cuisine: American, Local cuisine Opening hours: [Mon - Sun] 07:00-10:00 Open Price for extra breakfasts: Varies based on the food ordered Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is US$100.00 per night. The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$75.00 per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, DinersClub, Visa, UnionPay, JSB
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Microwave oven
- Coffeemaker
- Kettle
- Free Wi-Fi
- Internet
- Spanish
- English
- Multi-language staff
- Bike rental
- Hiking
- Sun Deck
- Parking
- Garage
- Swimming pool
- Outdoor pool
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Babysitting and childcare
- Pets allowed
Hotel view
Video: San Jose Marriott | San Jose | Hotel Review🏠
Map
Reviews
The overall facilities were mediocre, and the worst part was the service.
Have stayed in great Marriotts and some not so great. For a Marriott of this class, it’s the poorest I’ve ever stayed in.
POIs near hotel
Cafe and Restaurants near hotel
Perhaps breakfast or drinks are a better bet here.
Bread was dropped on table 15 minutes after butter. They were out of prime rib which I was told after placing my order for prime rib. If things are 86d without staff knowing it is annoying but good back of house needs to communicate with front of house and say "2 orders left" or whatever.
The rib eye to replace prime rib was ok, not seasoned at all. I make a better steak at home.
Clam linguine in white sauce is better than the steak.
Skipped dessert because we didn't want to be there another two hours.
4 hours between walking in and getting on the list and getting out.
If you are looking for something slightly better than Olive Garden, this is your place. If you are looking for authentic and GOOD Italian food, this is not your place.
When asked about drinks and our meal numerous times we were repeatedly told only a few more minutes. Unfortunately the manager could not help and we ultimately decided to leave.
Will not be returning anytime soon
Frequently asked questions about San Jose Marriott
What types of rooms can I book at San Jose Marriott?
The hotel offers a wide range of rooms including Run of House, Economy, Standard, Club rooms, Superior, Deluxe, Luxury, Junior Suites, Suites, Executive Suites, Presidential Suites, Villas, and Cottages, many with city views and some with club access.
Is parking available at the hotel?
Free parking is offered on site, but some guests report that valet parking is available for a fee and self-parking can be limited. Contact the hotel for current parking details.
Are pets allowed at San Jose Marriott?
Yes, dogs are allowed on request with a fee of US$75 per room per stay. Service animals are also permitted.
What dining options are available on site?
The hotel has a restaurant offering a buffet breakfast and a bar. Breakfast can also be served in the room. Nearby restaurants include Arcadia, San Jose Original Joe's, and McCormick & Schmick's Seafood & Steaks.
How close is the hotel to the airport and convention center?
The hotel is 5 km from Mineta San Jose International Airport (SJC) and is directly connected to the San Jose Convention Center, making it very convenient for convention attendees.




























































































































































