Marriott's Shadow Ridge II- The Enclaves in Palm Desert
✅ Rooms feature comfortable beds and often include full kitchens with washers and dryers, praised for spaciousness and balcony views. ✅ Multiple pools, hot tubs, and a fitness center are well maintained and appreciated by guests. ✅ Friendly and welcoming staff members were frequently mentioned positively, enhancing guest experiences. ✅ The golf course views and landscaping received multiple compliments for beauty and tranquility. ✅ Variety of daily activities and family-friendly amenities like playgrounds and movie nights were noted. ❌ Several guests reported maintenance issues such as noisy rooms, poor bathroom lighting, and plumbing problems. ❌ Housekeeping service is limited and may incur extra fees; some guests experienced no cleaning during stays. ❌ Insect problems on balconies due to lack of screens and ineffective pest control were repeatedly mentioned. ❌ Parking fees of $30 per day were considered high, especially since the property is sprawling and parking can be inconvenient. ❌ Some reviews noted dated room furnishings and cleanliness issues, including carpets and floors needing better upkeep.
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Description
Marriott's Shadow Ridge II - The Enclaves is a 3-star resort established in 2001 and renovated in 2008, located in Palm Desert, California. The property offers a wide variety of room types, including standard rooms, villas, cottages, and multiple-bedroom configurations with options such as balconies and golf views. Guests can enjoy amenities like a fitness center, sauna, free parking, and on-site dining at the restaurant and bar. The resort supports accessibility needs with facilities for disabled guests and provides 24-hour front desk service. While the property has received praise for its cleanliness, comfortable beds, and beautiful golf course views, some guests have reported maintenance issues and inconsistent housekeeping services. The resort welcomes families, offering daily activities and multiple pools, but pets are not allowed except for service animals. Prices start at $154 USD per night, making it a mid-range option for travelers visiting the Palm Desert area.
Location
Located at 9003 Shadow Ridge Road in Palm Desert, Marriott's Shadow Ridge II - The Enclaves sits within a golf resort setting with views of the golf course and nearby mountains. It is 132 kilometers from John Wayne Airport (SNA), which may be relevant for planning transfers. The resort is conveniently close to shopping centers and restaurants in the Palm Desert area, and guests have noted easy access to local attractions and trails overlooking lakes and golf courses. The resort's grounds include multiple pools and recreational facilities, making it well-suited for families and those looking to stay active during their visit.
Tips
- Book a villa or a room with a balcony and golf course view to enjoy the best scenery.
- Be prepared for additional fees such as parking and optional housekeeping services.
- If you plan to use the balcony, consider insect repellent since the balconies lack screens and insect issues have been reported.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, UnionPay, DinersClub, AmericanExpress, Visa
Services and facilities
- Shopping on site
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Concierge services
- Snack bar
- Free Wi-Fi
- Barbecue grill(s)
- Picnic area
- Barbeque
- Parking
- Water fun
- Fitness facilities
- Sauna
- Children swimming pool
- Pets Not Allowed
Video: marriotts shadow ridge ii the enclaves palm desert hotels california
Map
Reviews
Disappointed in restaurant options. No sit-down breakfast. Really only one on-site option to sit down for dinner. The food was delicious though. Tried Bunkers for a to-go breakfast, neither item ordered was right, and for 3 days, the pool bar for our unit wasn’t even open. $30 a day to park and no housekeeping service without an extra fee??? Our trash & recycling was overflowing.
Appreciated the room having a separate sleeping area, and a full-sized fridge with ice maker. Conveniently located for all our activities.
The checkout is 10am( they text to remind you)which is early for a resort. Also the ********** fee was not the final amount . Marriott now adds a $30 parking fee for a one night stay and,of course, you have to park on the sprawling property. I found that $30 fee ridiculous.
Maintenance did come in to repair toilet. Parking was an issue as well. We checkout a day early although we paid for the entire stay.
Excuse me? I came here on vacation! Isn’t it perfectly normal to want to sit on the balcony and enjoy the view? This is ridiculous!
On top of that, the overall hygiene is disgusting — the carpet smells terrible. Honestly, I will never stay here again. Worst experience ever.
We enjoy the stay every time. The kids love it and we get to relax and make memories.
The staff, when I saw them on the grounds, were very friendly.
Frequently asked questions about Marriott's Shadow Ridge II- The Enclaves
Are pets allowed at Marriott's Shadow Ridge II - The Enclaves?
Pets are not allowed, but service animals are permitted at this property.
What types of rooms can I book at this resort?
Room types include Run of House; Standard rooms with various views and balcony options; 1 and 2 Bedroom Standard rooms; Deluxe rooms and villas; multiple-bedroom cottages; and configurations for singles, doubles, triples, quadruples, and sextuples, many offering balconies or golf views.
Is parking included with the stay?
No, parking incurs an additional fee of $30 per day.
Does the resort have facilities for disabled guests?
Yes, it offers facilities for disabled guests.
What dining options are available on site?
There is a restaurant and a bar on site. However, some guests noted limited restaurant options and no sit-down breakfast service.
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