Marina Del Mar Resort and Marina in Key Largo

CAUTION!!! 1) Bed bugs!!! I’m still itching. My room was 210. 2) I initially paid through Booking.com but at check-in they added “service free” which doesn’t make sense. They said it’s for using their pool, Jacuzzi, Wi-Fi.. but it’s already included in your booking. I had to speak with a manager.. try they might return it. 3) facilities are old. This hotel is not worth the money. 4) no access to the beach.

This is a hotel where you clearly shouldn’t be looking for extraordinary rooms. The one we got was very old and the equipments very basic and outdated. Cleaning was done very approximatively, a lot of things were still dirty and full of dust, and the sideboard door was completely broken. The one good thing was the bed, the mattress is pretty comfy. Actually their hygiene products were really nice too. But it still doesn’t change the fact that the room is way overpriced for what you get. Ours had an inside door leading to another room, and that door was paper-thin, meaning we heard our “neighbors” arguing late at night. Just what you want to end a big day with.
Make sure that you’re not paying undue resort fees, like we almost did. The establishment was advertised to us as all-fees-included. When we got there in the evening, the front desk lady still made us pay the resort fees (and wasn’t very helpful about it). Glad we double checked it overnight and addressed the issue with the morning shift. That one other lady was actually helpful and cancelled the debit to our card.
Still, my rating will remain the same because it’s way too expensive for what you get.