Hanoi Gatsby Hotel in Hanoi

Do not book here. I’m extremely irritated with ******* and myself for not cross checking this hotel. I don’t know how it is rated ‘very good’. We were meant to stay 9 nights and left after 1, kissing our money goodbye. If we didn’t arrive so late I would’ve walked out immediately after check in. (I will continue to try and take this up with *******). The room was old and dirty, the bathroom in particular was filthy. I wish I could add photos. The sink and toilet were dirty (this is also a non tissue flushing toilet, which wouldn’t have been such a big deal if the bidet looked even remotely clean. I wrapped it in tissue to touch it). It was just generally terrible, old, and filthy, we showered with sandals on as a precaution. The towels were not clean, and had visible dirt on them. I was itching in the bed sheets and after looking at other experiences I am now concerned it was bugs. There was no lake view but at that point it was the least of my worries.

Please cross check every hotel you book through ******* because they may be completely and utterly misleading.

Bed bugs everywhere and didn’t get my refund

Property is tired. Staff is tired. Room is tired. It was ok but not for what we paid and thought we would get from the pictures online. Smoke smell blew in with AC from people outside smoking. Sheets were clean and smooth elevator are only positives.

Do not book this hotel. We arrived and checked out straight away. The room was very dirty, layers of dust everywhere and stains. The room had clearly been left and not touch in a while. The walls had mold on them and a funny smell. The bed mattress was like lying on a plank of wood. There is no excuse for poor hygiene levels, it takes at little as half an hour to clean a room. Do not waste your money as there are a lot better hotels which are spotless for the exact same price or less…believe me.

The staff were nice enough. The room was absolute filth. Mould in the bathroom and bedroom. Had a much more comfortable stay at a Hostel down the road. Do not recommend.