Barracuda Hotel in Sarande

I have no words and speeches on how the management treats guests. A bad experience which shows that management has issues.
Anyways here are some features of the hotel. Access to water is through a platform and slippery stairs, not at all comfortable for kids or those who do not know how to swim but want to get into the water. Too many stairs! From one deck to another to get from reception area to the sea. It isn't a natural beach, but it has been adopted with concrete borders.
Likewise rooms above 2nd floor are accessible only from main road sidewalks, and from the beach you have to take stairs, then by a curved uphill path, NO STAIRS, while cars share the same way with you. NOT comfortable for elderly and kids, a real fatigue under the hot sunny day.

Umbrella and 2 sunbeds are included in room price, but awkwardly enough if you visit someone you have to pay extra, regardless of already paid umbrella.
Swimming pool is filled with sea water, at least one good feature of the hotel. I agree with many reviewers that pool borders are very sharp and by the end of the day you figure out that kids are scratched in arms and finger tips are burning.
Food is good, a bit pricey, but ok for that range of hotel. Under covid-19 protocol breakfast was served by waiters, not using masks!!! And it took quite long to be served, every morning. Although we complained few times no more than two waiters served during breakfast. Bad management.
Pool price 600Lek 5Euro /person.
I honestly do not recommend this hotel as there are many other nearby with better access to water and restaurant and reception area, also with a more responsive management.
I give 2 stars because staff was friendly and understandable of customers complaint and rooms have a beautiful sea view.

We had reserved an apartment for four persons, we had been promised seaview and a lot space, but when we arrived our mood changed rapidly. The apartment weren't an apartment... It was a big room with a door in the middle, there were only room for the beds, not to move around or anything. We weren't close to the pool or the breakfast area, so everything was disappointing. When we talked with the reception they said "well, you are right, but what can we do?" The offered a small discount, but that was not our goal, we wanted what we had been promised, so we checked out at once, we had no plans of staying there another second.

To be fair it wasn't the receptionist fault, but just be aware, the pictures they show is from there best rooms, and I agree they look good, but there are a big change you will get a place far away from the pool, beach and restaurant with no view in a small and uncomfortable room.

Terrible experience. We booked an apartment. Interior was fine although a/c was not cooling properly. We used the swimming pool as the staff told us we were allowed to. The night was terrible. We could hear everything from the hallway and all apartments around us. Very loud people. Around 1am we went to the reception and the morning after as well. Our problems were not taken seriously and upon request of compensation for the awful night the staff told us rudely we should be lucky we had used the pool as this was not part of the booking. The staff did not believe we heard otherwise from the staff the day before. Prices were as high as in Europe, but the service far from high. The private beach is not true, it's from someone else and you have to pay for it.