Sun City - Q Stay in Gold Coast
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Description
In this hotel 150 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Breakfast not provided
- Deposit Policy: Deposit required A fixed amount of AU$300.00 (approx. US$216.18) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Accessibility features
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- English
- Tour assistance
- Library
- Barbecue grill(s)
- Picnic area
- Barbeque
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Water fun
- Next to the beach
- Fax and copy machine
- Conference Hall
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 180 m. It takes 3 minutes To the beach!
Street view
Video: Mantra Sun City Goldcoast Waterslide Walkaround
Map
Reviews
We had a 2 bedroom apartment which was nice & spacious & nice view of the beach. There was 4 of us staying in this apartment but only one chair out on the balcony the kitchen only had one frypan which if you wanted to cook bacon & eggs wasn’t ideal I did enquire at reception about getting extra chairs for outside & a frypan but was told apartment was privately owned that the owner would need to be contacted. The toaster also was so old that halfway through cooking toast it would start smoking.
The hairdryer in the bathroom has 2 setting if you used the high setting it turned off after 10 seconds could only use low setting & have to keep your finger on the button to keep it on its attached to the wall & not much cord to move around so had to stand very close to the wall.
Air conditioning works great in the lounge/kitchen/dining area the main bedroom not at all but there was a fan we found in the wardrobe so had to use that all night.
Beds & pillows very comfortable & great to have your own laundry to do washing.
You now have to pay $20 a day to park your car & are given an allocated parking spot.
Pool area is nice but the indoor spa wasn’t working.
Breakfast at Koastal kitchen was pretty ordinary but snacks & cocktails at the pool bar were nice.
Overall we enjoyed our stay & would still stay again.
Awesome pool and slides. Tram stop right out front is super convenient.
Room was huge.
Apartment is dated and in need of an upgrade. Drains in laundry room smell of sewage.
Building in overall good shape, indoor pool good but outdoor pool not heated and was too cold to use.
Unfortunately the hotel is let down by disinterested staff both at the front desk and in the restaurant. Breakfast was very poor for the price, food clearly been sitting for a while and the manager was busy chatting at the kitchen door than assisting guests. Check in process the team were not particularly engaging or helpful could definitely be a more welcoming experience.
On Agodas website, the room stated that there was a sofa bed. Which there was not.
There was a bad smell coming from near a locked cupboard, i asked receptionist what this was, they said it was the owners items. Honestly smelt like something was dead in there.
There was a beeping sound happening every ten minutes. I alerted staff the first night. They didn't do anything. Complained the next morning and they resolved the issue.
The carpets were very dirty and stained. Don't think they even vacumed before arrival.
The blinds had some missing so couldn't block the light out properly.
The sheets were disgusting, either pee or sweat I'm unsure but it was filthy. This was only noticed after cleaning on check out. My baby and I slept on this.
They provided a small metal cot for my baby which there was no place for her to move, which resulted in her sleeping in my bed as well. Looked like baby jail!
The images look nothing like what was being advertised.
I complained and they offered 50% off for the first night only. I asked for a full refund, or atleast the first night where I was ignored.
Very over priced hotel. Only good thing is the location. Otherwise a complete health hazard.
I've honestly stayed at better hostels before.
Ruined my partners birthday and babies first vacation! Ended up leaving earlier than anticipated.
Cafe and Restaurants near hotel
+ None of the food is labelled. This feels odd at first but it's to encourage interaction with the (many) chefs, and you can work a lot of it out just looking. All the kitchens are open and right behind the buffet counters.
+ You can order some food (steak, dumplings) from the buffet and it's delivered to your table later (included in the price). So remember your table number.
+ An incredible range of seasoning near the steak counter. ~8 different blends of salt. I think they serve the steak pretty close to unseasoned so you can do your own thing - so don't forget to try a few different condiments.
Food specific stuff:
+ Awesome tiger prawns (and a decent range of seafood generally).
+ Turkish delight at the dessert station! And a very unconventional rocky road (didn't taste any nuts, but I think there was peppermint oil, jelly beans and maybe freeze dried strawberries mixed through). Different but nice.
+ If it's on, don't miss the roasted tomato soup and the Margherita pizza.
All in all: worth the price if you've got an appetite! Friendly staff, great setting and tasty food. Even the vegetarian in our party was happy.
A special mention to Paul and the team of chef's for providing an enjoyable selection of meals to choose from, hard not to return for more helpings.
We have found a new favourite when returning to the coast!
Service, Presentation , Food Variety & options were out of this world!
But the service we received from the lovely young lady at the front of house I believe her name was " Chelsea " is what really set this place apart from any restaurant we have ever been to.
Thank you Chelsea for being accommodating and making our experience so amazing :) Definitely will be returning when we visit Gold Coast again.
All the food is prepared at the griddle plate on the table by the chef's that entertain you as they cook.
If you can afford it, then it's an amazing evening out for the family.
My favourite place to eat in Surfers :)
I thought this restaurant is the best place to have a buffet. Because they have great food and service they also have a welcome drink .I would suggest you to go to the desert area because it has lots of sweets, cupcakes, fruits tarts, and ICE CREAM!!!. They also have lots of seafood and salads that you should try too.
We also had a good staff member named: Alex.T. He was great because he always checked on us when we needed something. And once again THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
On behalf my family and written by: Matthew
1 pasta
Bread rolls stale with NO BUTTER
Service was 1 out of 10. The waiter had a smirk when asking if we wanted drinks clearly as there was 2 pregnant women.
Never again!
$400 on about half a kilo of cheap prawns & salad
What a disappointment! The food quality has changed. The very small oysters weren't even worth the effort of eating. Tasteless, unlike last year, lovely size and plump and full of flavour.
Desert bar is nothing to talk about. Not much of a selection . Good for kids if you want ice cream.
Won't be back again.
Summary:
- Cockroach found, nothing done about it.
- Bad service.
- Food was not good, definitely not worth the price.
1/ Cockroach found crawling outside and across the window next to where we were seated at, and no action was taken for the first few times we raised the issue.
They say prawns are the cockroaches of the sea, and there was just no way I could continue eating any more seafood after that.
(We have photo evidence of the cockroach.)
2/ Service: From the moment we had approached the receptionist, Ryan, we had been served with a rather judgmental treatment, and was given the wrong information that it’s $82 PER hour.
When we shared about our experience while paying for the bill, he almost tried to quickly remove our feedback form. And simply shrugged and said there was nothing they could have done about the cockroach.
Wrong. The service staff could have changed our table right away and perhaps offer an apology or a drink. Instead, they let us sit at the table for another 15 min, before we had to alert them of the situation again to have a change of table. (And nope, the restaurant was not crowded.)
3/ The cooked seafood was not particularly fresh, and the desserts were quite a disappointment too.
Overall, a super disappointing dinner for our holiday trip.
Take your money elsewhere, Australia has MUCH. better food in other places.
(First time leaving an online review on anything because I absolutely had a nasty time at Citrique.)
Frequently asked questions about Sun City - Q Stay
How much does it cost to stay at Sun City - Q Stay?
The cost of staying in Sun City - Q Stay depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 157 USD. Enter your dates to see the exact offer prices.
Is it far from Sun City - Q Stay to the nearest beach?
It takes 3 minutes to reach to the nearest beach.
Does Holiday Holiday Sun City Apartments have a pool?
Yes, Holiday Holiday Sun City Apartments has a swimming pool for guests.
Are pets allowed at Holiday Holiday Sun City Apartments?
No, pets are not allowed at Holiday Holiday Sun City Apartments.
Does Holiday Holiday Sun City Apartments serve breakfast?
No, Holiday Holiday Sun City Apartments does not provide breakfast.
How to get to Holiday Holiday Sun City Apartments from the nearest airport?
The nearest airport is Gold Coast Airport, located about 38 mins from hotel by car (28.3 km) away.
What’s the cancellation policy at Holiday Holiday Sun City Apartments?
The cancellation policy at Holiday Holiday Sun City Apartments depends on your room type and booking terms.






















































































































































