Hotel Josefshof am Rathaus in Vienna

Conveniently located near the Christmas market

I booked a junior suite after seeing the photos. However, I wasn't assigned the room shown in the photos. They said everyone wanted that room and couldn't give me one.

I recommend booking a cheaper room.

The hotel location is great.

The shower and sink were in separate areas, and stepping out of the shower led directly into the room without a changing area, which felt a bit unusual and confusing. However, the service and location were good.

Overall: a pleasant stay, a good service that lifted up the overall experience - bravo to George and Luca (the lady receptionist)

Location: fairly close to the centre and main attractions, roughly 15-20 mins walk to the city centre, especially good for those who like to walk like myself! Otherwise, close to the tram and subway, 3-5 mins walk.

Rooms: a bit tired, especially those carpets… but some very nice touch in the room, including a coffee machine, raincoat hooks for jackets just when you enter the room, slippers. Fun fact, there is no shower curtain in my room so the floor was wet after my shower but George offered solutions and got it fixed, well done mate!

Breakfast: a good choice, highlights are some very cool items, like a meat cutter, honeycomb, cakes etc, and the best part is, it lasts from 7 to 12pm (never seen one lasts that late from all my hotel stays across the globe, good for late owls)!

Cleanness: it’s alright, but found hair in the towels, and a bit dusty on certain parts of the room (guess it is also because of its central location that’s why!)

Service: top-notch! George and Luca and the guy who works at the night shift always greet you with a smile, offer help whenever needed (even helped plan my Budapest trip), and completely changed my mind towards the stay! For hotels like this, if you cannot change the hardware immediately to push it to a 4.5-star, the best thing is to focus on the software, like their service, and I’m glad they did, so thank you! Amazing job and work guys!

Warm and comfortable, good location, a little far from the airport, not very close to the subway, inconvenient to carry luggage. My child had an allergic reaction to the cookies provided in the room, so we went to the hospital. The ingredients of the cookies were not marked, I suggest the hotel improve this.

Good Location and excellent facilities.

Convenient transportation, good breakfast

Very safe place

Good rooms and environment

Clean and tidy, convenient and comfortable in the city center