The Hotel in Brussels

Just clean, otherwise nothing to complain about. Breakfast was very good.

Breakfast and hotel rooms were good, but avoid staying in the room directly below the gym.

The hotel is top notch and the service is great. Breakfast was sublime.

Great breakfast, very helpful staff, lovely spa area, and a top location.

Nice hotel. not quite in the center, but possible to walk there in 20 minutes. Love the Sauna on the 25th floor with a great view and can warmly recommend the restaurant (the Iris) which has a limited menu, but all dishes on it are very well prepared (we ate our way through). Staff is friendl as well.

I booked a room on Trip.com and requested a 'fireworks view' in the comments, if possible. I received the booking confirmation → OK.

To ensure I got the right room, I went to the hotel's website to chat and confirm the view. I had to pay an additional €34 to get this view. WHY? The requested room was in the same category and was already more expensive that day (Dec 31). At that point, I really felt like I was dealing with a low-cost airline. I'm the sucker!

Upon arriving at the hotel, we received the key and went to our room… on the 3rd floor… with absolutely no fireworks view.

We went back down to the reception, and our room was changed to 1205.

Upon entering the room, it was very cold, and we were genuinely surprised by the noise coming from the boulevard → a nasty surprise, we'll need earplugs.

After dinner, we returned to the room at 11:30 PM and heard music coming from outside?? We realized there must be a party somewhere.

We didn't sleep until 7 AM when the music finally stopped.

What a nightmare.

Once we left, we realized there was indeed a nightclub right next door, and we were hearing their music.

I spent €400, had a VERY bad experience that I will share with my friends, and will probably never return — which is a shame, because the last time we came, we had a good experience.

I hope this is helpful. Positive points: the cocktails and breakfast are very good, and the rooms are small but comfortable.

Great location. Fantastic breakfast. Comfortable rooms and nice spa. Opening times could be better. Bathroom in the rooms not the most convenient. Professional service.

The room was clean, nothing special. The location is good, right on a bustling street with many luxury brand stores downstairs. However, the hotel doesn't have luggage service, and the front desk staff's attitude was just okay. The breakfast was quite rich. Overall, it's more of a business hotel. If you're looking for a relaxing vacation with a quiet and comfortable atmosphere, this hotel isn't suitable.

Very nice hotel, great breakfast, good service.

Very nice hotel with amazing service