Hissar Spa Hotel in Khisarya
✅ Large and varied mineral pools, including heated indoor and outdoor pools with free sun loungers ✅ Friendly and helpful staff, praised for their kindness and courtesy ✅ Spacious rooms in deluxe category with comfortable beds and good room service ✅ Well-equipped wellness center with free sauna, steam room, and relaxation zones ✅ Good breakfast buffet with fresh choices and attractive food options ❌ Rooms and hotel interior often described as outdated, with some maintenance issues like malfunctioning air-conditioning and broken fixtures ❌ Spa and pool areas sometimes under-maintained, with reports of cleanliness issues and insufficient sun loungers for the number of guests ❌ Wi-Fi connectivity problems and limited TV channel selection in rooms ❌ Restaurant service criticized for slow order handling and limited menu variety, especially in Panorama restaurant ❌ Additional costs for swimming caps and lack of free drinking water in spa area
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Description
Hissar Spa Hotel in Khisarya is a four-star establishment built in 1997 and renovated in 2008. It offers 166 rooms spread across two buildings, including a range of room types from Standard to Presidential Apartment. The hotel is designed for wellness-focused stays, featuring multiple pools with thermal mineral water, including one outdoor heated pool, two indoor heated pools, and a children's pool. Wellness facilities include a free infrared sauna, Roman bath, Kneipp path, ice room, and a contrast shower, available exclusively for Deluxe room guests. The hotel also has a salon, bike rentals, and three restaurants including the main “Prestige” and “Panorama” with panoramic views. Conference facilities are available with three meeting rooms of various sizes. Guests will find free Wi-Fi, free parking, and bars including a poolside bar and a night club on site. The hotel specializes in medical wellness programs targeting urinary, digestive, musculoskeletal, and nervous system health, with treatments tailored after medical examination. While the hotel offers comfortable family amenities such as children’s pools and high chairs, some guests noted the need for modernization and occasional maintenance issues.
Location
The hotel is located in the city of Khisarya, just 1 km from the city center, facilitating easy access to local attractions. It sits 22 km from Plovdiv Airport (PDV) and approximately 50 km from Sofia Airport. Nearby dining options include Restaurant Provence at 164 meters and Pizzeria Toscana at 319 meters, both highly rated by visitors. The hotel is surrounded by natural scenery and close to thermal springs, which supply its mineral pools. Its proximity to the old city wall and park makes it convenient for guests interested in local history and outdoor walks.
Tips
- Book Deluxe rooms to access the exclusive wellness center at no extra charge.
- Bring your own drinking water for spa areas as there is no free water provided.
- If you plan to use the swimming pool, remember to bring or purchase a swimming cap, which is mandatory for the sports pool.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 5 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Room service
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Ironing
- Laundry
- Safe-deposit box
- Luggage storage
- Bar
- Restaurant
- Free Wi-Fi
- English
- Bike rental
- Barbecue grill(s)
- Billiards
- Bowling
- Ping-Pong
- Free parking
- Swimming pool
- Spa tub
- Outdoor pool
- Beach/pool towels
- Conference Hall
- Solarium
- Massage
- Beauty services
- Children's playground
- Pets Not Allowed
Street view
Video: «СССР снаружи, роскошь внутри» Hissar Spa Hotel Балнео Минеральный Бассейн СПА Отдых Хисаря Болгария
Map
Reviews
Everything is very old and smells of your grandma's house.
Everything is functioning in the room - but barely. The shower handle wouldn't stay in place. The refrigarator was maximum 15° and did not keep anything cool.
At the time of the visit (January), the outside pools were empty (except one). The one that had water in it was hot, but just parts of it were hot. The city has hot thermal springs, but apparently it's not enough to supply all the hotels in the region.
The food was AWEFUL. It's probably the worst food I've ever eaten in a hotel and i'm not just referring to "4-star" hotels.
Service in the restaurants was bad. There were queues for the food and the waiters had to be asked multiple times for the same things.
The "Panorama" restaurant too 50 minutes to get the order done from a "Lunch menu", although the restaurant was 1/2 full (tops). The food there was also quite bad.
The only positive for the food was that the vegetables were fresh and were good.
Spa was accetable.
The staff was kind, and the late check-out is great because you can use the morning to enjoy the spa and the pool.
You have parking, but if you come afrer 15h it is hard to find place to park, because lot of locals come here for a spa, and park there too.
Food is very good, and breakfast is very welthy.
Swimming pool ok, spa part is ok (and if you book deluxe room you can use separate spa center wich is in deluxe part of hotel). But even if you are deluxe, there is still no water in spa center so if you want to drink water you need to bring yours.
Disliked · The third bed in Delux double room for an adult is actually a pulled-out sofa, as you can see in the picture. For a deluxe room, this is unacceptable and very uncomfortable. Additionally, the room wasn’t cleaned very well, and you can clearly see dust on the TV cabinet, see our photo. We understant that we booked in Octoober, but still this is deluxe room.
Also, it is not mentioned on Booking that you need a swimming cap for the pool, and you have to purchase it additionally. However, when you get to the pool, people are not wearing the caps properly — their hair is sticking out everywhere, and if someone is bald, they don’t wear a cap at all.
It would be good to emphasize that the rule should be the same for everyone.
There is no drinking water available in the spa area, so anyone who wants to enjoy it needs to bring their own water. Also, the hallway layout is very confusing, so you have to figure out how to navigate the elevators and find your room.
In terms of cleanliness well there was a cockroach in our bathroom.
The hotel offers multiple services which didn’t work as expected. We had free Wi-Fi but upon connection nothing happened - no connection established, at least on the 3rd floor.
We had a pretty modern TV in our room which was limited to about 20 channels, which lagged (this is a first for me). The TV’s weren’t logged to their Samsung accounts so we couldn’t connect to pur personal Netflix or anything, which basically rendered the TVs useless.
In terms of the Deluxe Spa - really good rooms, however its located in a basement level with no air-conditioning. You go out of the Roman bath, dripping, sweating and outside it still feels humid and hot. Someone might actually get sick from that, so that’s a big no-no from me.
As for the pros:
Staff was very friendly, kudos to everyone.
The food was great, the block tables for breakfast and dinner were packed with various foods and beverages, they were delicious and definitely up to standard.
The parking was good and the location is also pretty nice.
The Panoramic restaurant was aggressively overpriced for the food it offered. A panoramic view of a few hills does not justify 20 bucks for eggs and bacon.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hissar Spa Hotel
What types of rooms does Hissar Spa Hotel offer?
The hotel offers a variety of rooms including Run of House, Standard, Comfort, Superior, Deluxe, Studios, and Apartments, with options featuring balconies and family configurations.
Are there facilities for children at Hissar Spa Hotel?
Yes, the hotel provides children’s high chairs in restaurants, cribs on request free of charge, and a children’s pool with heated mineral water.
Is parking available at the hotel and is it charged?
Free parking is available for hotel guests.
Are pets allowed at Hissar Spa Hotel?
No, pets are not allowed at this property.
What wellness and spa services are included for Deluxe room guests?
Deluxe guests have free access to an exclusive wellness center featuring an infrared sauna, Roman bath, Kneipp path, ice room, warm benches, and contrast shower.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 140 USD The best time to book is July 12, with rates starting from 127 USD


















































































