Hôtel Palace Royal Centre-Ville par JARO in Quebec City
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
In this hotel 234 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Set menu [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of CAD 100.00 (approx. US$73.54) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Gift shop
- Express check-in/check-out
- Private check-in/check-out
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Microwave oven
- Packed Lunches
- Coffeemaker
- Free Wi-Fi
- English
- French
- Multi-language staff
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Massage
- Sauna
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: Inside Hôtel Palace Royal Québec City | Honest Review
Map
Reviews
Our room on the 10th floor was spacious and comfortable, with two large twin beds, TV, coffee machine (the coffee wasn’t great, but that’s minor), and an ensuite bathroom. Rooms are cleaned every third day, but toiletries were restocked daily.
The staff were consistently friendly, professional, and attentive. On Christmas Day, a shower issue was fixed within an hour. That level of service genuinely impressed us. We were also granted a late checkout at noon, which was very welcome. We would happily stay here again.
However, the overall experience did not meet the standards expected of a four-star hotel. The staff was not knowledgeable about the laundry hours, which was surprising. One of the light bulbs in our room was not working upon arrival. The sofa bed blanket was extremely thin, and we had to request an additional blanket to make it comfortable.
Additionally, the hotel feels dated and somewhat shabby in certain areas. The bathroom was quite small, and the amenities felt basic and lower quality than expected for a four-star property. The room door was also difficult to open, which added to the overall inconvenience.
While the issues were eventually addressed, the overall attention to detail and service quality felt below a four-star level.
Unfriendly.
Check-in was very slow.
After checking in, the bedside light didn't turn on.
I requested housekeeping, but it wasn't done.
I only received service on the second day.
The breakfast was also disappointing. It needed some maintenance.
We came to Quebec for our honeymoon.
We were very disappointed.
POIs near hotel
Cafe and Restaurants near hotel
I went here with a group of friends today, and the audacity of the wait staff, I cannot fathom.
Upon entering, the chef yelled "shut the door", as if I was his staff. I said nothing and kindly shut the door.
We were seated and because of the staff's inflexibility he had us reassigned to another table. Absolutely unexceptable.
The staff is RUDE and unwelcoming. Will never go back here.
We ate entrees from the afternoon menu and the food was great.
I highly recommend this restaurant.
Despite them being busy they were attentive and tried their best to handle the heavy traffic, but just be informed it can be very busy and you may wait to be seated or served simply due to volume.
Overall it was great food, great place, and a great experience!
I had great Spanish wine that accompanied my superbly cooked medium-rare grilled elk flank steak and grilled vegetables. My friend had smoked octopus (actually an appetizer - I tried a bite and it was excellent).
The cherry on top: two waiters with a great sense of humour. All in all: excellent experience!
Frequently asked questions about Hôtel Palace Royal Centre-Ville par JARO
How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?
The cost of staying in Hôtel Palace Royal Centre-Ville par JARO depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 167 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Hôtel Palace Royal Centre-Ville par JARO?
You can book Run of House, Economy room, Economy Family room, Economy Family room with view, Standard room, Standard room with city view, Standard room with garden view, Standard room with view, 1 Bedroom Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Double room, Standard Double room with city view, Standard Double room with garden view, Standard Double room with view, Standard Double room with balcony, 1 Bedroom Standard Double room, Standard Double Family room, Standard Double Family room with balcony, Standard Quadruple Family room, Comfort room, Comfort Double room, Deluxe room, Deluxe room with city view, Deluxe Single room, Deluxe Triple room, Deluxe Quadruple room, Deluxe Double room, Classic room, Classic Single room, Classic Quadruple room, Classic Double room, Classic Double room with city view, Classic Double room with courtyard view, Classic Double room with garden view, Classic Double room with view, Classic Quadruple room with partial view, Classic Sextuple room, Grand room, Grand Double room, Suite, Suite with city view, Suite with garden view, Suite with panoramic view, Suite with view, Suite with balcony, Suite with balcony and with garden view, Suite with balcony and with view, 1 Bedroom Suite, Single Suite, Single Suite with balcony, 1 Bedroom Single Suite, Triple Suite, Triple Suite with city view, Quadruple Suite, Quadruple Suite with city view, Family Suite, Family Suite with city view, Family Suite with view, Family Suite with balcony, Family Suite with balcony and with garden view, Single Family Suite, Quadruple Family Suite, Quadruple Family Suite with city view, Quadruple Family Suite with balcony, Double Suite, Double Suite with city view, Double Suite with panoramic view, Double Suite with view, Double Suite with balcony, Double Suite with balcony and with garden view, Double Suite with balcony and with view, 1 Bedroom Double Suite, 1 Bedroom Double Suite with balcony, Double Family Suite, Double Family Suite with city view, Double Family Suite with balcony, Double Family Suite with balcony and with garden view, Quadruple Suite with garden view, Quadruple Suite with partial view, Quadruple Suite with view, Quadruple Suite with balcony, Quadruple Suite with balcony and with garden view, 1 Bedroom Quadruple Suite, Quadruple Family Suite with view, Quadruple Family Suite with balcony and with garden view, Sextuple Family Suite, Sextuple Family Suite with city view, Sextuple Family Suite with balcony, Economy Suite, Economy Suite with view, Economy Triple Suite, Economy Quadruple Suite, Economy Family Suite, Standard Suite, 1 Bedroom Standard Suite, Standard Double Suite, Standard Double Suite with city view, 1 Bedroom Standard Double Suite, Standard Quadruple Family Suite with city view, Deluxe Suite, Deluxe Single Suite, Deluxe Triple Suite, Executive Suite, Grand Suite, 1 Bedroom Grand Suite, Grand Double Suite, Grand Double Suite with city view, Grand Double Suite with balcony, Royal Suite, 1 Bedroom Royal Double Suite with city view, Studio, Studio with city view, Studio with view, Double Studio, Deluxe Studio, Deluxe Studio with city view, Deluxe Triple Studio with city view, Deluxe Quadruple Studio with city view, Deluxe Double Studio, Deluxe Double Studio with city view, Deluxe Double Studio with view, Luxury Studio, Luxury Studio with city view, Luxury Double Studio with city view, Villa, Double Villa with view, Cottage, Cottage with city view, Deluxe Cottage, Deluxe Cottage with city view, Deluxe Cottage with view, Deluxe Triple Cottage, Deluxe Triple Cottage with city view, Deluxe Quadruple Cottage, Deluxe Quadruple Cottage with city view in the hotel. Please check room availability by choosing your dates
Is there a pool in Hôtel Palace Royal Centre-Ville par JARO?
Yes, there are Heated pool, Pool cover
Does Hôtel Palace Royal have a pool?
Yes, Hôtel Palace Royal has a swimming pool for guests.
Are pets allowed at Hôtel Palace Royal?
No, pets are not allowed at Hôtel Palace Royal.
How to get to Hôtel Palace Royal from the nearest airport?
The nearest airport is Quebec City Jean Lesage International Airport, located about 27 mins from hotel by car (15.1 km) away.
What’s the cancellation policy at Hôtel Palace Royal?
The cancellation policy at Hôtel Palace Royal depends on your room type and booking terms.
Hotels you might also like
Hotel prices for: June - July 2026 calendar
The average hotel price this month is 216 USD The best time to book is June 3, with rates starting from 148 USD










































































































































































