Shangri-La Hongqiao Airport, Shanghai in Shanghai

On a business trip to Shanghai, I had an early morning flight the next day, so to save time, I booked the Shangri-La Hotel at Shanghai Hongqiao Airport. The hotel has an elegant environment, well-appointed rooms, and an exquisite breakfast with personalized options. The seamless connection to the airport makes traveling very convenient.

After a whole day of international flights landing at Shanghai Pudong, choosing to stay at the Hongqiao Airport Shangri-La was absolutely the right decision!!!!

1️⃣ Hotel pick-up service: The hotel concierge greets you with a name card, and once you're met, you don't have to lift a finger! They help with luggage, guide you, and handle everything, so you don't have to worry at all!! It also prevents the awkward situation of not finding your driver after leaving the airport!! Once in the car, they'll tell you the estimated arrival time and adjust the air conditioning to a comfortable temperature for you to relax.💕

2️⃣ Check-in process: Since we are international students returning home with a lot of luggage, the concierge was already waiting at the parking area before check-in, asking which bags needed to be stored and which should be sent to the room. Someone also guided us through the check-in process!! (Check-in is on the 12th floor~)

3️⃣ Stay experience: Watching planes take off and land! It's truly amazing and magical! The most crucial thing is!!! The soundproofing is incredibly good! The bathroom floor even has underfloor heating! All the main controls are by the bedside, avoiding tedious operations like getting out of bed to turn off lights before sleeping! It's truly a hotel perfect for relaxation!

4️⃣ Breakfast experience: The staff will give you an extra menu~ It has recommended dishes! We tried the wontons and noodles (after eating so much foreign food, you really miss this taste! 🥹). It felt like home~

5️⃣ Check-out + transfer to high-speed rail station: ‼️‼️‼️ Key point!! Hongqiao Airport Shangri-La Hotel is connected to both the airport and the high-speed rail station!! We had six suitcases between the two of us! The concierge pushed the luggage cart (detail: the concierge even brought his ID to help us enter the station!) and escorted us all the way into the station~

❤️ Summary: You really can't imagine how easy and convenient traveling can be until you experience a stay at the Shanghai Hongqiao Airport Shangri-La.

The flagship of Chinese airport hotels! The tarmac views are unbeatable, and the service and food are absolutely top-notch. After a tiring flight, it feels like coming home to a second family. The staff are attentive and thoughtful – truly excellent!

Room is good , service is fine, hotel entrance, lobby is a bit confusing, restaurant service and food is great, taxi or uber service takes more time as a 5 stars hotel, good access in and out to airport

Excellent rain shower. Cozy room and good service in the horizon lounge.

Perfect location, top notch quality and friendly service. The hotel is literally integrated to the airport of SHA, which is also next to the metro line 2, so you can be in 20 mins in the city center. The breakfast has a lot of variety and all the rooms have great views towards the international airport. The room is amazing, has a divine decoration and everything is so clean and comfortable that the only things you would like to do in Shanghai is to enjoy this stay as much as possible. 110% recommended!

On my recent business trip to Shanghai, I chose the Hongqiao Shangri-La Hotel, and my stay completely exceeded expectations, especially regarding its prime location and the exceptional service at the Horizon Club Lounge. It truly deserves high praise!

What impressed me even more was the service at the Horizon Club Lounge. The staff's warmth and attentiveness genuinely made me feel valued. Upon check-in, a Horizon Club staff member proactively approached me and patiently explained all the club lounge benefits, such as the timings for breakfast, afternoon tea, and evening happy hour. Special mention goes to Crystal and Jojo from the Horizon Club, and Dave from Concierge, who were incredibly patient in guiding me, providing directions for taxi stands and advising on the best drop-off points for my return.

This stay, the Hongqiao Shangri-La Hotel's superb location truly alleviated my travel concerns, and the warm service from the Horizon Club Lounge staff made my business trip much more pleasant. I will definitely choose this hotel again next time I'm in the Shanghai Hongqiao area!

Given it's a new hotel, the facilities are impeccable. Thanks to the double-glazed windows in all rooms, airport noise is virtually unnoticeable. The in-room mini-bar offers complimentary drinks, and purified drinking water is readily available from a tap, with an electric kettle for heating – very convenient. In a thoughtful gesture, complimentary tremella (snow fungus) soup was delivered to the room in the evening. Check-in is on the 12th floor, boasting excellent views, and the front desk staff provided exceptionally thoughtful service. The hotel's 3rd floor offers a direct connection to Hongqiao Airport Terminal 2, which is incredibly convenient for air travelers. For aviation enthusiasts, the airport views are unbeatable.

A few personal observations:
The bed was quite firm, which suited me fine. However, guests who prefer a softer mattress should be aware. Mobile phone signal in the room was a bit weak, something the hotel might need to address, but the Wi-Fi speed was excellent.

The place was clean and tidy, and the service was warm and welcoming! Very convenient for the airport.

It's very new, and the facilities are elegant without being ostentatious. The staff are warm and professional, providing excellent service that's attentive but never intrusive.