The Ritz-Carlton, Chengdu in Chengdu
Rooms and prices
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Description
Hotel opened in 2013. In this hotel 350 rooms, 41 floor.
The distance to the nearest airport is 33 km.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Chinese, Asian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
- Electric car charging
- Bridal suite
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Taxi booking
- English
- French
- Multi-language staff
- Chinese
- Tour assistance
- Nightclub
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Garage
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: The Ritz-Carlton, Chengdu - Chengdu - China
Map
Reviews
My partner loved it so much that now he wants to stay only at Ritz-Carlton hotels in other cities! 😆
I will definitely recommend this hotel to my friends and family, and we will absolutely stay here again if we visit Chengdu.
서비스가 정말 최고였습니다!! 중국 여행이 처음이었는데 리츠칼튼에서 너무 좋은 경험을 했어요. 객실과 시설 너무 깨끗하고 직원들도 매우 친절했습니다. 다음에 청두에 오게 되면 꼭 다시 방문할거에요!!
Also the breakfast buffet offered an amazing variety and quality
It's an older hotel, an established brand, so I guess the Ritz-Carlton Chengdu is a stark reminder to anyone hoping for a budget-friendly luxury stay.
Being an older property, the decor and design are definitely dated and outmoded. The fact that the lobby is on the 25th floor already tells you the hotel's overall scale won't offer many surprises. The lobby and bar are on the same floor, which naturally lends a quieter atmosphere. The opulent decor feels out of step with current mainstream styles, creating a rather odd vibe.
The room was standard for a five-star, with all the expected amenities. You could still see the signature Ritz royal flair, but the signs of age and the worn-out feel prevented me from truly appreciating the brand's concept. As for the pool and gym… let's just say I won't be commenting on them.
The real highlight was breakfast: incredibly rich, professional, enticing, and thoughtfully prepared.
All in all, for around 800 RMB a night at the Ritz, this is pretty much what you get. It's unrealistic to expect a 2000 RMB experience at that price point. However, it seems many five-star hotels across Chengdu suffer from similar issues of being old and dated, so I don't blame the hotel itself too much.
During check-in, a friendly young man named Luca brought me some herbal tea. After a brief chat, he later delivered a thoughtful, handwritten welcome card to my room before dinner.
Of all the five-star and ultra-five-star hotels I've stayed at in Chengdu, the Ritz-Carlton's Executive Lounge offers the most attentive service. From breakfast at 6:30 AM right through to evening desserts at 10 PM, they continuously provide a wonderful array of thoughtful services. I've included some photos of the breakfast and dinner spreads – they're incredibly rich and varied. Plus, for both lunch and dinner, they offer two freshly prepared dishes, like duck breast and pasta, made to order. Every staff member I encountered in the Executive Lounge was exceptionally warm, attentive, proactive, and anticipated my needs.
Of course, breakfast is also available at the main restaurant in the lobby on the 25th floor. The variety there is truly astounding; just the noodle bar alone offers six different options (as shown in the pictures). I ate so much that morning, I didn't want to leave.
All in all, this is the best hotel experience I've had in Chengdu. Honestly, the price isn't even that high, making it excellent value for money. I will definitely choose to stay here again.
Cafe and Restaurants near hotel
Frequently asked questions about The Ritz-Carlton, Chengdu
How much does it cost to stay at The Ritz-Carlton, Chengdu?
The cost of staying in The Ritz-Carlton, Chengdu depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 150 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the The Ritz-Carlton, Chengdu?
You can book Double room with Square View, Club Double room, Club Double room with Square View, Deluxe Double room, Premier Double room, Exceptional Executive Double room, Family Quadruple room, Family Double room, Business Double Suite, Premier Double Suite, Premier Club Double Suite, Presidential Double Suite, Ritz-Carlton Club Double Suite, Family Triple Suite, Family Interconnecting Quadruple Suite, Family Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Ritz-Carlton, Chengdu?
Check-in at The Ritz-Carlton, Chengdu is possible from 14:00, check-out is until 12:00.
Does The Ritz-Carlton Chengdu have a pool?
Yes, The Ritz-Carlton Chengdu has a swimming pool for guests.
Are pets allowed at The Ritz-Carlton Chengdu?
No, pets are not allowed at The Ritz-Carlton Chengdu.
Does The Ritz-Carlton Chengdu serve breakfast?
Yes, The Ritz-Carlton Chengdu serves breakfast for guests. Breakfast options include Western, Chinese, Asian style.
How to get to The Ritz-Carlton Chengdu from the nearest airport?
The nearest airport is Chengdu Shuangliu International Airport, located about 35 mins from hotel by car (18.0 km) away.
What’s the cancellation policy at The Ritz-Carlton Chengdu?
The cancellation policy at The Ritz-Carlton Chengdu depends on your room type and booking terms.
Does The Ritz-Carlton Chengdu offer airport transfers?
Yes, The Ritz-Carlton Chengdu offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

















































































































































