9.3
Excellent
150 USD
Book now

The Ritz-Carlton, Chengdu in Chengdu

🌍
China, Chengdu, 269 Shuncheng Ave, Qingyang District
● Center: 240 m
☎ Phone: +86 28 8358 8888Show
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room
Deluxe Double room
Air conditioning and private bathroom
Beds:
317 USD
View more
deals
Club Double room
Club Double room
Wireless internet, air conditioning and minibar
Beds:
362 USD
View more
deals
Double room with Square View
Double room with Square View
Private bathroom
Beds:
View more
deals
Club Double room with Square View
Club Double room with Square View
Private bathroom
Beds:
View more
deals
Premier Double room
Premier Double room
Air conditioning and private bathroom
Beds:
View more
deals
Exceptional Executive Double room
Exceptional Executive Double room
Private bathroom
Beds:
View more
deals
Family Quadruple room
4 x
Family Quadruple room
Private bathroom
Beds:
View more
deals
Family Double room
Family Double room
Private bathroom
Beds:
View more
deals
Business Double Suite
Business Double Suite
Private bathroom
Beds:
View more
deals
Premier Double Suite
Premier Double Suite
Private bathroom
Beds:
View more
deals
Premier Club Double Suite
Premier Club Double Suite
Private bathroom
Beds:
View more
deals
Presidential Double Suite
Presidential Double Suite
Private bathroom
Beds:
View more
deals
Ritz-Carlton Club Double Suite
Ritz-Carlton Club Double Suite
Private bathroom
Beds:
View more
deals
Family Triple Suite
3 x
Family Triple Suite
Private bathroom
Beds:
View more
deals
Family Interconnecting Quadruple Suite
4 x
Family Interconnecting Quadruple Suite
Family room with bathroom
Beds:
View more
deals
Family Double Suite
Family Double Suite
Private bathroom
Beds:
View more
deals
More rooms

Description

Hotel opened in 2013. In this hotel 350 rooms, 41 floor.

The distance to the nearest airport is 33 km.

Policies and conditions

  • Guests Accepted: Guests from all countries/regions are welcome at this property
  • Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western, Chinese, Asian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: UnionPay, JSB, DinersClub, AmericanExpress, Visa, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Bridal suite
  • Allergy-free rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Cable TV
  • TV
  • Minibar
  • DVD Player
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Taxi booking
Languages Spoken
  • English
  • French
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Nightclub
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Free Parking on Premises
  • Garage
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

Street view

Video: The Ritz-Carlton, Chengdu - Chengdu - China

Map

Reviews

Cleanliness
Amenities
Location
Service
10.03.2026 Canceli
The hotel is in a prime location with convenient transportation and excellent surrounding amenities. The room was clean and tidy, the bedding soft and comfortable, and the staff warm and attentive. Most importantly, the price was affordable, offering great value for money. I will definitely choose to stay here again.
10.03.2026 Jan
One of the best hotel in Chengdu, especially on the customer services. Special thanks for Luca for welcoming us and guiding us about exploring Chengdu city. We chose the room with executive lounge. The lounge offers 5 meals a day, from breakfast, lunch, afternoon tea, dinner, and cocktail hours. Even though we didn’t manage to try the afternoon tea but the other 4 meals are the best as they provided a chef for special cooking on site and a bartender for cocktail hours.
09.03.2026 Guest
The service here was truly on another level. It was my first time traveling in China, and the experience at the Chengdu Ritz-Carlton exceeded all my expectations. The room and facilities were spotless, and the staff were extremely friendly and welcoming.
My partner loved it so much that now he wants to stay only at Ritz-Carlton hotels in other cities! 😆
I will definitely recommend this hotel to my friends and family, and we will absolutely stay here again if we visit Chengdu.

서비스가 정말 최고였습니다!! 중국 여행이 처음이었는데 리츠칼튼에서 너무 좋은 경험을 했어요. 객실과 시설 너무 깨끗하고 직원들도 매우 친절했습니다. 다음에 청두에 오게 되면 꼭 다시 방문할거에요!!
07.03.2026 Guest
We had a truly unforgettable stay at the Ritz. The attention to the detail and the friendliness of the staff was incredible.
Also the breakfast buffet offered an amazing variety and quality
06.03.2026 Woshiyuerongzhuangzhongsh
The breakfast was absolutely perfect 💯, really making up for the hotel's shortcomings in other areas.

It's an older hotel, an established brand, so I guess the Ritz-Carlton Chengdu is a stark reminder to anyone hoping for a budget-friendly luxury stay.

Being an older property, the decor and design are definitely dated and outmoded. The fact that the lobby is on the 25th floor already tells you the hotel's overall scale won't offer many surprises. The lobby and bar are on the same floor, which naturally lends a quieter atmosphere. The opulent decor feels out of step with current mainstream styles, creating a rather odd vibe.

The room was standard for a five-star, with all the expected amenities. You could still see the signature Ritz royal flair, but the signs of age and the worn-out feel prevented me from truly appreciating the brand's concept. As for the pool and gym… let's just say I won't be commenting on them.

The real highlight was breakfast: incredibly rich, professional, enticing, and thoughtfully prepared.

All in all, for around 800 RMB a night at the Ritz, this is pretty much what you get. It's unrealistic to expect a 2000 RMB experience at that price point. However, it seems many five-star hotels across Chengdu suffer from similar issues of being old and dated, so I don't blame the hotel itself too much.
02.03.2026 Biguandundoufu
The Ritz-Carlton is absolutely amazing and incredibly supportive! We definitively booked an executive room, and traveling with a child couldn't have been more comfortable. The service was impeccable, and the cleanliness was outstanding. With five meals a day at the lounge, it was super convenient for us and the little one – there was always something to eat whenever we were hungry. They even packed some food for us when we were in a rush at checkout, which was incredibly thoughtful! 👍🏻👍🏻👍🏻 The service was proactive, and everyone was extremely professional! My child said they want to stay here again next time! ❤️❤️❤️❤️❤️❤️❤️❤️❤️
02.03.2026 Iikesnow
During my stay, I encountered a parking issue, and I'm so grateful to Rachel, the duty manager, for her proactive handling, and to Robert, the subsequent duty manager, for following up! They also helped resolve a problem I had with member registration. Although there were a few bumps, I really appreciate the hotel staff's active assistance in making things better!
01.03.2026 Anonymous
Excellent location, very convenient. The front desk service was attentive, helping with luggage, which was a nice touch. The room's soundproofing was also great; it was very quiet at night with no noise. Excellent overall.
08.02.2026 Zhuangyiding
This is my umpteenth stay at the Ritz-Carlton Chengdu, and the standards are consistently excellent.

During check-in, a friendly young man named Luca brought me some herbal tea. After a brief chat, he later delivered a thoughtful, handwritten welcome card to my room before dinner.

Of all the five-star and ultra-five-star hotels I've stayed at in Chengdu, the Ritz-Carlton's Executive Lounge offers the most attentive service. From breakfast at 6:30 AM right through to evening desserts at 10 PM, they continuously provide a wonderful array of thoughtful services. I've included some photos of the breakfast and dinner spreads – they're incredibly rich and varied. Plus, for both lunch and dinner, they offer two freshly prepared dishes, like duck breast and pasta, made to order. Every staff member I encountered in the Executive Lounge was exceptionally warm, attentive, proactive, and anticipated my needs.

Of course, breakfast is also available at the main restaurant in the lobby on the 25th floor. The variety there is truly astounding; just the noodle bar alone offers six different options (as shown in the pictures). I ate so much that morning, I didn't want to leave.

All in all, this is the best hotel experience I've had in Chengdu. Honestly, the price isn't even that high, making it excellent value for money. I will definitely choose to stay here again.
06.01.2026 Jiangnanyangfeng
The room was decent, I stayed there during New Year's Day. The welcome tea was just sitting there, and no one guided us on whether we could actually drink it or not at first. The gym and pool were good, and the high-altitude spa was a unique feature. The afternoon tea set was a bit too simple, just a coffee and one dessert, haha, a bit stingy! All items in the mini-bar in the room are chargeable, so be careful. I was a bit surprised that a deposit was required upon check-in. At check-out, they offered a cup of tea, which was delicious. It was very cold in Chengdu during New Year's 2026. The hotel isn't far from Chunxi Road, just a short taxi ride away. The weather was too cold, making it inconvenient to walk around, and there wasn't much to explore nearby. But a sauna at the hotel on a cold day was very comfortable!
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

restaurant
Restaurant «Daomixiang» (3 min)
Китай, Sichuan Sheng

Frequently asked questions about The Ritz-Carlton, Chengdu

How much does it cost to stay at The Ritz-Carlton, Chengdu?

The cost of staying in The Ritz-Carlton, Chengdu depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 150 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the The Ritz-Carlton, Chengdu?

You can book Double room with Square View, Club Double room, Club Double room with Square View, Deluxe Double room, Premier Double room, Exceptional Executive Double room, Family Quadruple room, Family Double room, Business Double Suite, Premier Double Suite, Premier Club Double Suite, Presidential Double Suite, Ritz-Carlton Club Double Suite, Family Triple Suite, Family Interconnecting Quadruple Suite, Family Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at The Ritz-Carlton, Chengdu?

Check-in at The Ritz-Carlton, Chengdu is possible from 14:00, check-out is until 12:00.

Does The Ritz-Carlton Chengdu have a pool?

Yes, The Ritz-Carlton Chengdu has a swimming pool for guests.

Are pets allowed at The Ritz-Carlton Chengdu?

No, pets are not allowed at The Ritz-Carlton Chengdu.

Does The Ritz-Carlton Chengdu serve breakfast?

Yes, The Ritz-Carlton Chengdu serves breakfast for guests. Breakfast options include Western, Chinese, Asian style.

How to get to The Ritz-Carlton Chengdu from the nearest airport?

The nearest airport is Chengdu Shuangliu International Airport, located about 35 mins from hotel by car (18.0 km) away.

What’s the cancellation policy at The Ritz-Carlton Chengdu?

The cancellation policy at The Ritz-Carlton Chengdu depends on your room type and booking terms.

Does The Ritz-Carlton Chengdu offer airport transfers?

Yes, The Ritz-Carlton Chengdu offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

Wrong hotel description? Tell us.
X