Hotels in Hangzhou

This trip can be said to be the worst one. Not only was the cost expensive, but many of the dishes we ate were not sure if they were pre-prepared. Not only this restaurant, but the dishes in the entire Taihuyuan area were delivered. I hope this will improve in the future!

Satisfactory service, average room

Great hotel, nice room. Food also quite good, although many dishes on the menu are not available.

The hotel's location is excellent, tucked away in a dense forest by the lake, making it very close to Quyuan Garden (Curved Yard and Lotus Pools), Su Causeway, and Guo's Villa. It's super convenient for walks by the lake in the mornings and evenings. In the mornings, you can hear the birds and squirrels by the lake, which is lovely. However, you can also hear people's voices and footsteps quite clearly...

We stayed for 2 nights. The location is spectacular right on the famous West Lake. The cabin was really clean but somewhat underwhelming in its appearance compared to pictures and smelt quite musty and damp. The beds was also super hard/ like sleeping on a board so we didn’t sleep well which is also a shame! The staff were lovely and friendly but an annoying factor was they seemed to have encouraged...

Location: Absolutely the best value for money right by West Lake! It's nestled within Quyuan Garden, just a few steps from West Lake. Situated by Yanggong Dyke, it's a wonderfully quiet spot. Hangzhou Botanical Garden is right opposite. Surrounded by redwoods, it feels incredibly cozy. As others have mentioned, the fish tank in the garden restaurant can be a bit noisy, but in the early mornings and...

The hotel room was great! It's a bit small, but fully equipped. It's a standalone cabin with fantastic natural light. The only slight drawback was that parking wasn't super convenient, but the service was incredibly attentive and thorough, and the restaurant food was delicious! It's also very close to the Golden Light Cave.

The biggest highlight of this hotel is its excellent location, perfect for anyone looking to enjoy a leisurely, in-depth exploration of West Lake's core scenic area. Everything is just a short walk away. The free parking is also a huge plus; although it's a few minutes' walk to the hotel, the scenery along the way is beautiful, making it a pleasant stroll. It's truly rare to find free parking in the...

The hotel is located within the scenic area, which is a great location, and it's also close to Lingyin Temple. The facilities are comprehensive and clean, and the staff are very enthusiastic. There's an Instagrammable fish tank in the courtyard. I'll definitely come back if I have the chance.

The environment is great, and the service is incredibly thoughtful. They even boiled hot water in advance, and proactively upgraded our room for free based on our situation. They also provided a children's toiletries kit. The only minor issue was that the pillows were too soft, but everything else exceeded our expectations.

Coming to West Lake two days before the Spring Festival, booking this hotel was absolutely the right decision! The group deal package got me a free upgrade to a garden view room in Building 8. The room was spacious and clean, with an understated luxury feel. The ancient trees by the balcony were so close you could almost touch them, and little squirrels scampered across the eaves. The hotel itself...

The room was exquisitely furnished with a cozy little garden. The cat named 'Huahua' at the entrance of Building 8, which has apparently been 'hired' by the state guesthouse, was absolutely adorable. We enjoyed strolling by West Lake both in the evening and in the morning, and even hiked up Dingjia Mountain. The food was delicious. Our pre-holiday getaway was delightful!

The room was absolutely amazing, truly living up to its reputation as the number one garden hotel by West Lake. I've stayed here before, and the quality has always been consistently excellent. Even with a change in ownership, the high level of service remains. It's superb! Although the security level has slightly decreased, the overall experience is still top-notch. The front desk staff and employees...

The hotel's location is a major plus, right by the lake, which is fantastic. You could spend half a day just exploring the grounds, which offer a perfect blend of cultural landmarks and natural beauty. It’s ideal for leisurely strolls and taking photos. They have charging stations for electric vehicles (State Grid and TELD) located on the hillside opposite the coffee shop in Building 8. My room...

One of the best hotels I have ever stayed at. Amazing scenery only for the hotel guests, very good room and breakfast. It is also a blast to work with the photographer 果果, she is very professional and funny. However, do bear in mind that the photographer might push you to purchase all the photos (only provided 5 free photos). We think that the photos are very pretty so we just purchased all of it.

This stay was a pleasant surprise! The room was warm and quiet, the bedding was very comfortable, and it was super convenient to get to all the attractions. The staff were lovely; they lent us an umbrella and gave us tips on the best pier to catch a taxi from, which made us feel really welcome. If I ever come back to Hangzhou, I'd definitely choose to stay here again. I slept so well!

The room was quite spacious, so it had two air conditioners. However, one of them was incredibly noisy and woke me up around 3 AM. The staff promptly moved us to another room. The coffee machine in the room was just for show; the staff tried two different machines but neither could brew a single cup of coffee, and the third one wasn't even plugged in.

No need to worry about parking if you're driving; the garage attendant was incredibly helpful and even found us a spot. Check-in at the front desk was super fast, and the cleaning staff always greeted us warmly in the elevator. The hotel is about a 400-meter walk to the subway station, and it's just one stop to West Lake. The location is great – quiet but still central. When we checked out, I left...

Excellent! The front desk staff, especially a lovely lady, was incredibly kind and helpful. My family member sprained their ankle, and she went out of her way to bring ice and offer assistance. The environment is also fantastic, very comfortable and clean.

Fantastic! The rooms were great, spacious and bright, exceeding my expectations. The service was excellent too; the staff at the front desk were so warm and attentive. On the morning of the 20th, we asked about early check-in and if our two rooms could be close together. The staff on duty immediately followed up, upgraded our rooms, arranged them on the same floor, and even gave out little gift bags...

I was very satisfied with the room, especially the bathroom and the huge bathtub. The staff's service attitude was excellent. I'll definitely visit again.

The environment is very good and comfortable. The scenery nearby is also very good. The boss is very nice! It is also very convenient to travel! Recommended~

I stayed in Qilan Cottage for 6 days and felt very comfortable. The environment is beautiful, the room is clean and tidy, there is 24-hour hot water, the shower head has a large amount of water, and it is very convenient and comfortable to take a shower. Especially the washbasin, which is small and unique, is very convenient for washing clothes. The owner of the cottage is very enthusiastic and the...

Facilities: The socket in the room we stayed in was not good, too loose, and there was no electricity. I told the front desk the next day and they gave me a plug board. Hygiene: Except for the smell in the bathroom, everything else was ok. Environment: It's quite close to the West Lake and Lingyin Temple by car or taxi.

Facilities: Complete Sanitation: Very clean Environment: Very good, with green plants and flowers Service: Very thoughtful, the boss is very nice You can also rent electric cars here

Because we were traveling as a family of five, we booked two rooms and placed two orders. We must give good reviews for both orders. Thanks again to the proprietress for her warm hospitality. The room was clean and tidy and it felt very good. The location was also good. Anyway, everything was good. On the way back today, a friend asked me for tips on how to visit West Lake as well. I decisively recommended...

I come to Hangzhou every year and always live here. It is convenient to go to Lingyin Temple and West Lake.

My stay here was absolutely full of pleasant surprises! The room was decorated warmly and felt incredibly cozy. The bedding was so soft, and at night, it was quiet enough to hear the sounds of nature. Even I, who usually struggles to sleep in unfamiliar beds, slept like a log until morning! But the absolute highlight was the guesthouse's very own bar! The ambiance was just perfect, and their signature...

Cleanliness: Spotless. Environment: Serene and quiet, with truly picturesque surroundings that evoke a beautiful landscape painting.

Beautiful surroundings, spotless rooms, and impeccable service.

The room was spotless. The butler provided excellent service and was very accommodating.

Had a small get-together with friends. The service was great, and the ambiance was lovely.

Our butler was absolutely fantastic! The room was super comfortable, and the pool was absolutely stunning. Dinner was delicious, offering a rich variety of fresh and flavorful dishes. A huge bonus for being pet-friendly! All in all, the value for money was exceptional, and we couldn't find a single flaw. We were extremely satisfied!

We requested a non-smoking room, which was spacious and clean. The service was warm and friendly, and the location was conveniently situated, very close to Zhejiang University—just across the street. It was a fantastic experience.

The hotel offers decent facilities and service. It's conveniently located near the door entrance of Zhejiang University. Although there aren’t many shops nearby, food delivery is easy and reliable. Overall, a solid choice if you're looking for accommodation close to Zhejiang University.

The room is clean, the price is favorable, the food is nutritious, and the facilities are complete. It is quite suitable for business meetings and other activities

I have stayed here many times. The room is clean, the environment is tidy, the hotel facilities are complete and the service is good. The breakfast and the restaurant on the second floor are delicious.

The hotel was booked for a business trip. The room was quite clean. The breakfast was also quite satisfactory. It is very suitable for people on business trips or those who go to the Zijin Campus of Zhejiang University for business. It is right opposite the entrance of Zhejiang University. It is very convenient. The front desk was very enthusiastic and helped me upgrade the room. It was really good...

I went to Zhejiang University for a meeting on the weekend, and it was most convenient to stay here. It was right opposite the north gate of Zhejiang University. The hotel upgraded my room and gave me a breakfast coupon because I brought my child with me. My child praised the hotel breakfast and the dishes were very rich. I am very grateful for the hotel's care.

The service was excellent, as always, with five-star quality. The facilities and cleanliness were great. I had a wonderful two-day stay, and the hotel even arranged airport pickup, which was incredibly thoughtful and attentive. I'll definitely be back if I have the chance.

I chose this five-star hotel near the airport to catch an early flight, and I was immediately attracted by it! When I arrived at the hotel, the doorman enthusiastically helped me move my luggage, the front desk checked me in quickly, and also informed me of the breakfast time and airport pick-up arrangements. The room is warmly decorated, and the bedding is soft and skin-friendly. I relaxed as soon...

The room has good lighting and is clean. It is close to the subway and convenient for attending exhibitions. The hotel front desk service is very good. For my requirements, it feels good enough.

This Hotel is very clean and located close to the airport. The hotel staff is friendly and offers quality service.

Nice rooms and great restaurants around it. Unfortunately not easy to get wifi access as foreign tourist.

Lovely hotel with great location. Front desk ladies are extremely tentative and helpful. Will be back and stay here again.

Overall the hotel was great and the stay was convenient

I had a very pleasant stay at Atour Hotel in Hangzhou. The hotel offers a perfect balance between comfort, modern design, and thoughtful service. The room was spacious, clean, and well-designed, with a cozy bed and good soundproofing, making it easy to rest after a long day. One of the highlights was the warm and professional service — staff were friendly, efficient, and always willing to help. The...

Facilities: Outdated Cleanliness: Poor, found hair on the sheets Environment: Average Service: Average

Facilities: Outdated Cleanliness: Poor, found hair on the sheets Environment: Average Service: Average

I had originally planned to take my friends to a jjimjilbang (Korean-style sauna), but to my surprise, it was so crowded on New Year's Eve that we had to queue to get in. We had no choice but to give up and booked a room last minute. It was a pleasant surprise – the front desk service was superb, breakfast was abundant, and they even gave out small gifts to the two children at checkout.

I had originally planned to take my friends to a jjimjilbang (Korean-style sauna), but to my surprise, it was so crowded on New Year's Eve that we had to queue to get in. We had no choice but to give up and booked a room last minute. It was a pleasant surprise – the front desk service was superb, breakfast was abundant, and they even gave out small gifts to the two children at checkout.

I would rather call it a hotel than a resort because usually resorts have certain activities for kids and sightseeing. As a hotel it is nice play to stay for a night or two if you are traveling for work or something else. Their breakfast had both Chinese and Western options. However their swimming pool was not functional which was a bummer and nor were their air conditioners, they helped us in getting...

I stayed here during the May Day holiday. The hotel was fully booked, but the front desk and room service were still excellent. The hotel is close to Hushan Park and Banshan Greenway, making it perfect for a leisurely stroll. The room facilities are reasonably well-maintained, and the bedding was excellent. They even have robots for room service deliveries. Breakfast was quite crowded, and we had to...

The hotel was good overall, but i am not sure why their air-conditioning was under maintenance during important national holidays of May, stayed there 1 night and due to no air-conditioning the room temperature went too high and made our stay uncomfortable.

The room was clean and hygienic, and at 390 on weekdays, it offered great value for money. The breakfast wasn't very extensive, but it met basic needs, with a noodle bar, fried eggs, bread, salad, milk, coffee, and some whole grains. I really have to complain about the TV; there weren't many channels, and screen mirroring wasn't available.

## Environment: Absolutely fantastic! Backing onto Banshan Forest Park and next to Hushan Reservoir, the air is incredibly fresh. In spring and summer, it's a feast for the eyes with lush greenery everywhere – so relaxing and beautiful. From the hotel's second floor, you can directly access the Banshan scenic area. If you head left after exiting, you can hike up to Wangchen Pavilion. ## Service: The...

A very nice hotel. It's quiet and the environment is beautiful.

The room was new and fantastic, tidy, clean, and comfortable, with a great view. The staff were also excellent, very kind and friendly. I'll definitely stay here again on my next visit. Thumbs up!

This Hanting Hotel was a perfect stop on our trip. It offers great value for money, is clean, and the environment is simple yet comfortable. Staying here with friends was very hassle-free, and the experience was excellent. The hallways are carpeted, and the soundproofing in the rooms is very good.

The location is excellent, right near the subway, making getting around super convenient. The room facilities are complete, and it's very clean. The service is thoughtful, making every stay feel reassuring.

The hotel environment is cozy and comfortable, with spacious and bright rooms that are spotlessly clean. The staff are friendly, and the facilities are all in good working order, making for a relaxing and pleasant stay. I'm very satisfied. The location is excellent, with convenient transportation. The room was clean and odor-free, the bedding was comfortable, and the service was warm and attentive...

The environment is fantastic! I had a great time exploring on my own. It's super close to a shopping district and right by a subway station. West Lake is nearby, and so is In77, which means there are a lot of influencers around. I'll definitely be back next time!

The hotel environment is excellent, very clean, and the service is attentive. The facilities are complete, making for a truly peaceful stay. The check-in experience was fantastic. The room was spacious and bright, with good soundproofing, and service requests were handled quickly. It's also conveniently located for getting around, and the value for money is absolutely amazing. Highly recommended!

Quiet and calm location near to the metro just 5-6 minutes by walk and simple but good breakfast nice staff and if you are muslim there is lanzhou noodle restaurant down of the hotel and there are two famouse chinese brand coffee shop cotti and luckin coffe

The room is nice, the environment is great, clean and hygienic. The front desk service is excellent. It's definitely worth checking out if you're visiting Hangzhou!

Clean and quiet, I slept really well, and the breakfast was good too.

Excellent service, very friendly staff, and a great surrounding environment.

This Xingcheng hotel is conveniently located near the AI Industrial Park and Weiye Road subway station, making it very easy to get around. I booked a south-facing superior king room, which had excellent natural light. The breakfast had a good variety, and the noodles at Xingcheng were delicious. The soundproofing in the room was excellent; I barely heard anything from the neighboring rooms during my...

The room was clean and tidy, the bed was comfortable, and the service was enthusiastic. Overall, I'm very satisfied and recommend staying here!

I chose this B&B for my first trip to Hangzhou. It's said to be located in the famous Osmanthus Village, and it's a great place to visit during the blooming osmanthus flowers of September and October. The air in the scenic area is fresh, and after dinner at night, I can feel the cool breeze while strolling along the paths. The B&B is ideally located, very close to the West Lake Scenic Area. If you...

The service attitude is very good and the room is relatively clean. It is a good B&B I stayed in. It is close to West Lake and has a high cost-effectiveness. I have recommended it to my friends.

A fantastic stay! The hotel is conveniently located near various attractions, with easy access to taxis and public transportation. The environment is elegant and quiet, and the courtyard and teahouse are perfect for gatherings with friends for tea and barbecue. The front desk service was friendly and professional, and they even proactively upgraded our room. The room was spacious and bright, with excellent...

The room was clean and tidy, and the service was excellent. The room was quite large and comfortable. When it was hot outside, I could send a message to the owner, and they would help me turn on the air conditioning in advance. They also helped me with my luggage when I checked in. The service was really thoughtful. It was also very convenient for outings, with restaurants and convenience stores nearby...

The room was very clean. Located in the West Lake Scenic Area, transportation is quite convenient. Taxis are easily accessible, and there's a bus stop right outside. Electric bikes are also available for rent nearby. Snacks, restaurants, and a small shop are all within easy reach, making the location very convenient. The service was excellent. The front desk lady answered all my questions, helped with...

I don't know where all the good reviews come from. The air conditioner is so loud that I can't sleep at all.