Jona Rooms Podstrana in Podstrana

We stayed at Hotel Jona for four nights in September, and it was shocking. The room was filthy on arrival and never properly cleaned - hair on the floor daily, sand everywhere, dirty mirrors, and a scaled-up, disgusting shower. Chewing gum on the sofa, zip-tied curtains, missing lightbulbs, and hanging bedside lamps with exposed wires made it unsafe. Even the toilet strip “sanitation tape” stayed behind the toilet for three days. Even the AC didn’t work properly, and I overheard other guests complaining about the same issue at the reception desk. We reported all issues daily, but nothing was fixed until our last morning (thanks!). Key cards stopped working every day, the TV had no internet, and there was no terrace light. Management promised follow-up but never delivered. The only minor positive was breakfast, which was decent - everything else was a nightmare. Avoid.

My room was filled with bugs. More frustrating was my key card never worked. Each time i wanted to get into my room it would take 10 minutes

The room was dirty and smelled bad. The beds were practically cardboard. You have to check in at another hotel which makes absolutely no sense and it didn’t feel safe. We had to leave after 45 minutes.

The only good thing about this place is that it’s next/ a minute walk to the beach. Otherwise, it’s not worth it to stay here. The AC Barely worked (it was hot). They only gave a small sheet for a blanket. The Jona hotel is next apart of the San Antonio hotel and is behind the Jona hotel . When you go to check in, you have to go to the main hotel ( the San Antonio hotel) to check in . There is no signs to provide that information so we were walking around throughout the hotel to find the check in desk. The only reason why I knew / thought about checking the main hotel is because I read the reviews.

This has been the most terrible unlucky start of a vacatiol i think ever. First of all i would like to adress not here to complain about nothing. First the checking experience: , the hotell didnt have the order of the room that was for checkin. prosess took 30-50 min. sitting i the reseption 11 at night. The nightstaff very kind and respectfull gives us a room upgrade. The room we get is dusty, the aircondition makes weird noices and one of the girls has dustalergi. This was quite awfull but can happen anywhere. The bathroom of the new room is fludded with water all over the floor, 2 minutes after the reseptionist lets us in. The whole bathroom is filled with water, and staff had to come up. in total this prosess took 2 hours at night. Then we go to sleep, the aircondition makes some weird noice all night ) check vent. (Right sink broken and leckage) Then we get told we had to swap the room after 1 day to the original room. the staff didnt inform us what time we checkin to the new room. we where not rlly informed at all just that a change was happening. We wake up the day after, we go outside get told by reseption they appolgice for their mistake and that we will be staying on the suite for no extra cost for the whole week. They appologice for their faults. 30 minutes after the room key dosnt work, then we go down to check again, then we get told by hotell staff that that we couldnt have the room after all. then we get forced to pack our stuff with 2 hour notice for roomchange while we had plans. Absolutt dreadfull service for 18500nok payment for 1 week. We complain and the people in the reseption does not do anything about it.