Amphora's Garden in Split

The apartment looked great and was clean and comfy. We even got a gift on arrival and the breakfast was great. The staff was welcoming, however we had some bugs (“bearded dragon”?) on the walls and in the bathroom. We found more than 5 and seen some in the hallways, which we really didn’t want to bring home as it’s hard to get rid of them.

We needed to switch rooms in the middle of the night, and the new room seemed not to have the bugs. We couldn’t sleep anymore.

I recently stayed at this hotel and unfortunately had a very disappointing experience. Our room was directly underneath the rooftop pool, and we encountered significant leakage from the pool, which dripped down onto our balcony. The noise from the water pumps was also quite loud (I’m adding video to prove volume up!), making it difficult to rest. Despite requesting a room change, the hotel initially refused and only offered a new room after the second night when water leaks went out of control they put us in different room and then tried to triple charge us for it. Overall, it was a very frustrating experience and I would not recommend staying here.

Not worth the price and for sure not five star lodging. Lack of fit and finish I would expect for how much we paid. AC did not work in bed rooms. Lukewarm shower in morning. Only coffee pods, no coffee condiments or tea. No complimentary bottled water. Half bathroom lock didn’t work. While we were away, two people entered the room (not house keeping) while our son was in the bedroom. He said they came in, when on to the balcony and then left. Btw safe didn’t work.

Not five-star quality – disappointing stay

We booked Amphora Garden via *******, but the photos shown were from Amphora Hotel, which has higher standards and sea views. It was not clear that Amphora Garden is behind the main building and of much lower quality.

Our apartment had a separate bedroom, kitchenette, and two bathrooms. It looked fine at first, but the kitchen lamp and extractor fan were covered in dust, the bathroom had what appeared to be mold, and I saw insects in the room. There were wine glasses but no corkscrew. When I called reception, I was told by the bar that room service costs money. I was promised someone would bring one, but no one came. Later, the bar said they didn’t have enough and I should bring the bottle myself. One bedside lamp was unstable and not fixed despite reporting it.

A booked dinner was also disappointing – no drink orders taken, food was cold and tasteless, €105 wasted. Breakfast was average; the omelette chef was the only highlight.

The rooftop infinity pool had nice views but poor maintenance – cracked and dirty glass panels. The beach water was clear, but the area is still under construction with few restaurants.

Facilities exist, but service is almost zero. Compared to five-star hotels in Spain or Greece, this would not even reach three-star level.