8.5
Excellent
154 USD
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Hotel Bristol Palace in Karlovy Vary

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Czech, Karlovy Vary, Zámecky vrch 34
● Center: 960 m
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Standard Double room
Standard Double room
Wireless internet, minibar and private bathroom
Beds:
155 USD
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Standard Double Suite
Standard Double Suite
Private bathroom
Beds:
181 USD
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Standard Twin room
Standard Twin room
Private bathroom
Beds:
186 USD
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Standard room
Standard room
Wireless internet, minibar and shower
212 USD
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Standard Suite
Standard Suite
Wireless internet, minibar and private bathroom
215 USD
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Apartment
Apartment
Private bathroom
Beds:
228 USD
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Run of House
Run of House
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Standard Single room
Standard Single room
Wireless internet, minibar and shower
Beds:
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Suite
Suite
Private bathroom
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Double Suite
Double Suite
Private bathroom
Beds:
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Triple Suite
3 x
Triple Suite
Private bathroom
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Standard Single Suite
Standard Single Suite
Private bathroom
Beds:
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Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
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Royal Suite
Royal Suite
Private bathroom
Beds:
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Royal Double Suite
Royal Double Suite
Private bathroom
Beds:
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Superior Apartment
Superior Apartment
Private bathroom
Beds:
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1 Bedroom Superior Apartment
1 Bedroom Superior Apartment
Private bathroom
Beds:
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Royal Apartment
Royal Apartment
Private bathroom
Beds:
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More rooms

Description

The group of hotels Bristol Group is a separate town in Karlovy vary, consisting of a group of resorts connected by warm transitions, providing easy and comfortable access to all the services provided by the Spa group. The complex is located in a private area of parkland, minutes from the medicinal springs.

Built: 1908

Renovated: 2000

Location: Karlovy vary, in the English Park directly above Sickboy colonnade, 8 km from the airport of Karlovy vary.

Only 7 apartments.

We accept credit cards: Visa, MasterCard.

Complex Bristol Group has its own modern Spa centre.

Medical specialization hotel: Oncology diseases, diseases of the circulatory system, diseases of the digestive tract, metabolic disorders, respiratory disease, neurological disease, impaired locomotor apparatus, diseases of kidneys and urinary ways, skin diseases, obesity and overweight, postoperative and post-traumatic conditions and convalescence.

The cost includes the classical treatment (FBT): initial medical examination, the purpose of a drinking course, doctor's check-up (depending on the condition of the patient, at least 1 time per week), laboratory tests, ECG with description, maximum 17 procedures per week (6 days) according to the order of a physician, final medical examination, the conclusion of the treatment.

A list of the main healing and wellness procedures are provided by the hotel: classical and reflex massages, underwater massages, baths in water from a source (with air bubbles and carbonic acid gas), power shower, Hydroxer, electrotherapy, magnetotherapy, pneumopuncture, instrumental lymph drainage, inhalations, dental irrigation, vasotrain, hydrojet, parafango, mud baths, dry carbonic baths, whirlpool baths, peat compresses and streams, the biochemical and hematological examination, endoscopic examination.

The treatment of children 2 years of age.

The possibility of placing with Pets - for a fee.

On the hotel territory: restaurant, bar, indoor pool, Jacuzzi pool, currency exchange, modern Spa center, fitness room, beauty salon, med. office, hairdresser, Wellness centre, fireplace lounge, Elevator, jewelry shop, Bicycle rental, electrotherapy, Parking, dry cleaning, Laundry, Ironing room

Attractions: Jacuzzi, indoor pool (on site), massage (fee), sauna, Turkish bath, bowling, Solarium, bike rental, wellness centre

For children: Babysitting on request, children's treatment – 15 years, baby cot

The distance to the nearest airport is 8 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Cuisine: Full English/Irish Opening hours: [Mon - Sun] 07:30-10:30 Open Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €15.10 (approx. US$17.62) per pet per night
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: UnionPay, Visa, AmericanExpress, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • 24-hour reception
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Cable TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathrobe
  • Toiletries
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
Languages Spoken
  • German
  • Russian
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Hiking
  • Picnic area
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Beach facilities
  • Beach/pool towels
Business
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
Pets
  • Pets allowed

Street view

Video: Санаторий Бристоль (Bristol Palace) Карловы Вары, экспертное мнение - sanatoriums.com

Map

Reviews

Breakfast
Pool
Location
WiFi
Cleanliness
Service
05.05.2026 Alan
Definitely overpriced hotel for what you get. No coffee/tea making facilities in room. The room was cold and when asked about it, was told there is no more heating in May. The park is run down same as the hotel. The big guy in the reception was very rude. Pool was OK, but water not really very clean. The breakfast was pretty good. Enjoyed the sour herrings. To our surprise the heating got turned on.
13.09.2025 Vladimir
Excellent work performed by all hotel staff. Efficient, friendly and highly professional.
11.09.2025 Jerry
Well maintained older building in park-like setting with convenient access to the spa’s promenade.
Very nice swimming pool and healthy breakfast.
21.05.2025 Dagmar
We really enjoyed our stay at the Palace. It is a complex of 5-6 buildings connected with a maze of corridors. It was interesting to wander around. The pool was quite far though and it was inconvenient. The water in the whirlpool was not hot enough, so we only visited twice during our 6 day stay. Breakfast food was great and abundant. There was a way to take an elevator to one of the colonnades, but if you don't figure it out you would have to hike up the hill . I think next time I would pick something more conveniently located to the center. I was also dismayed by the amount of russian tourists in the hotel. I thought the visas were not granted during the conflict.
07.03.2025 Daniela
Disappointing Experience – Would Not Recommend

Our stay at The Bristol Palace Hotel in Karlovy Vary was far from what we expected. Upon arrival, there was no concierge to assist with luggage, and security did not allow us to park briefly in front of the entrance for unloading.

The reception staff spoke very little English, making communication extremely difficult—surprising for an international hotel. The rooms were outdated and not very clean, and overall, the hotel’s customer service standards were quite low. The breakfast selection was very limited, repetitive, and not particularly tasty, to the point that we brought our own food.

Accessing the pool required a five-minute walk through an underground tunnel connecting the buildings, which was inconvenient. Additionally, we had booked Fango treatments, but when our appointment time arrived, we were simply informed via letter that the treatment was canceled due to a lack of supplies, with no rescheduling or alternative offered.

On a positive note, the massage therapists were friendly and spoke English, providing the only welcoming experience during our stay.

Overall, if you expect good customer service, cleanliness, and a welcoming atmosphere, I cannot recommend this hotel.
01.03.2025 Neslihan
I definitely do not recommend it for couples. stayed at the facility with my wife in February, I bought a room through booking, the room I bought was a double bed room, but the facility did not give me my room and also responded with very rude attitudes. Although I showed them that the Werda I had was a double bed, they said they could never give it and tried to send us to a much lower level hotel. They said they could not refund our money, we had to stay at this hotel, I do not recommend it to any couple.
04.01.2025 Shimon
Nice hotel, it's hard to find your way around the hotel, it's very large, it feels like a maze to get to the pool or spa. The breakfast At an intermediate level
03.01.2025 Simon
Big swimmingpool, but a little bit cold on the last day.
04.12.2024 Guest
Good things: Beautiful architecture, decent sized room, fairly comfortable bed, use of spa facilities, nice staff who tried their best to help you, asking which language you spoke, no one nagging you, chilled bar, breakfast included. Less good things: The 100s of steps and hills to get to the place. We didn't see any buses in all the time we were lugging around suitcases..or taxis (we did try!) so it was really hard work. Better signage would help. Better/thicker curtains required in the room so the light doesn't wake you up at the crack of dawn. Checking in took ages. Only two staff on reception having to deal with lots of things, so not their fault but the company need to employ more FOH staff. Guest are tired and want to get to their room. The pool was freezing and it should be warmer to sit under the water shoots. (all other spa facilities were fine) The tunnels are hard to navigate and dark in places. Some of it made me feel like Nurse Rachett was going to appear! Most signs are still in Russian. A tip- follow the brown tiles to lead you there.
23.08.2024 holger
Staff was unfriendly
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POIs near hotel

monument
Victims of Nazism Memorial (2 min)
A monument commemorating the victims of Nazism.
memorial
Antonín Dvořák Memorial (4 min)
Memorial honoring Antonín Dvořák, famous Czech composer.
memorial
Karl Marx Memorial (4 min)
A metal memorial dedicated to Karl Marx, established in 1986.
memorial
Holy Trinity Column (5 min)
Sandstone column memorial symbolizing the Holy Trinity, located in Karlovy Vary.
memorial
Karl IV (7 min)
Steel memorial commemorating Karl IV, unveiled in May 2022.

Cafe and Restaurants near hotel

restaurant
Restaurant «Restaurace Jelení Skok» (4 min)
Pod Jelením skokem 884/2, 360 01 Karlovy Vary
restaurant
Restaurant «Vila Ahlan» (4 min)
Sadová 1075/53, 360 01 Karlovy Vary
restaurant
Café Restaurant Atrium (4 min)
Karla IV. 505/1, 360 01 Karlovy Vary

Frequently asked questions about Hotel Bristol Palace

How much does it cost to stay at Hotel Bristol Palace?

The cost of staying in Hotel Bristol Palace depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 154 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Hotel Bristol Palace?

You can book Run of House, Standard room, Standard Single room, Standard Double room, Standard Twin room, Suite, Double Suite, Triple Suite, Standard Suite, Standard Single Suite, Standard Double Suite, Deluxe Suite, Royal Suite, Royal Double Suite, Apartment, Superior Apartment, 1 Bedroom Superior Apartment, Royal Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Bristol Palace?

Check-in at Hotel Bristol Palace is possible from 14:00, check-out is until 12:00.

Does Bristol Palace have a pool?

Yes, Bristol Palace has a swimming pool for guests.

Does Bristol Palace allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at Bristol Palace, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Bristol Palace offer breakfast?

Yes, Bristol Palace offers breakfast for guests. Breakfast options include Full English/Irish.

How to get to Bristol Palace from the nearest airport?

The nearest airport is Karlovy Vary Airport, located about 17 mins from hotel by car (8.7 km) away.

What’s the cancellation policy at Bristol Palace?

The cancellation policy at Bristol Palace depends on your room type and booking terms.

Does Bristol Palace offer airport transfers?

Yes, Bristol Palace offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

Hotel prices for: September - October 2026 calendar

The average hotel price this month is 231 USD The best time to book is September 8, with rates starting from 182 USD

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