We stayed in the Reserve, went to the beach reserve and Martin was fantastic! Every morning heading down to the beach, he made sure we had an amazing view of the ocean and had the drinks coming! I would definitely ask for Martin when at the Reserve Beach! Irvin was our concierge, he was also just as amazing! Super relaxing hotel, nightly entertainment that was relaxed and fun!
Our stay at Paradisus Palma Real was truly exceptional and far beyond our expectations. From the moment we arrived, every single employee stood out as professional, and incredibly helpful
Clean everywhere but the best part of my stay was the attention of the bartenders. Unfortunately, i cant mention their names, but I will be sure to send an email so they get the credit they deserve
The pools were always clean and beautiful, with a special mention to The Reserve pools, which were absolutely stunning and peaceful
A special shout-out goes to Guillermo, the concierge, for his amazing service and dedication, and to Henler, who was extremely professional and did a fantastic job explaining the Circle membership in a clear and friendly way
We would like to give a special mention to Salvador, reservation, what a truly professional, caring person, He genuinely cares about guests, wants you to love DR,representing the hotel at the highest level
Puerto Plata, Costa Dorada, Dominican Republic 🧭 Map
The resort is a pretty quick ride from the airport which was nice. The staff and service we received was excellent and very friendly. The nightly shows are well produced and were a lot of fun to go watch
The beach is fabulous with plenty of lounges and day-beds for VIP. The beach bar was very handy too. Beware the locals on the beach who constantly try to take you too their market
Fast check-in, very clean room end environement, hot water at all time, air conditionig working perfectly, vera really large and clean pool and nice beach, three bars well supplyed, good food at the buffet and a la cart restaurant served by friendly and helpful waiters, professional dansers and good enertainment team
The food was great and with the buffet and 3 restaurant options, we were able to get a good variety of well prepared meals. The beds are a little hard and the rooms can appear a little disrepaired (e
Really enjoyed our stay with the Marien. The staff is very helpful and friendly. The buffet had many great choices which changed daily. The room was kept clean daily
Even at the restaurants it was nothing fancy, but also remember we’re in the Caribbean! The pool was nice but the beach was very disappointing. There was garbage and seaweed everywhere
The rooms could use some updates and remodeling but the friendly staff, sense of security, beautiful grounds, beach access, peaceful ambiance, fun entertainment and yummy food make it all well worth a visit! My family had to leave the resort we originally booked at because it was unsafe, dirty and absolutely horrible
Thankfully Jewel had vacancies on such short notice and we were able to book a room the very same day for the rest of our trip. We met guests that had stayed there before
But this my bad experience 😕 the beach is dirty a lot of seaweed. They working on try to clean but, it's so bad the water looks like tea water is very depressing and disappointing
Jewel palm beach must have the friendliest staff in all of Punta Cana! As soon as you arrive, the security verifies our booking at the front gate
Then as you drive up to the lobby entrance, the men that help you with your luggage greet you with smiles and warmth. The same friendly energy is felt all throughout the resort
Evening entertainment is captivating. Sports competition is fun way to intermingle with other people. Best part is 24 hr coffee shop with good snacks
Punta Cana, Carretera El Macao Playa Arena Gorda 🧭 Map
Again, I do not understand why there’s so many bad reviews. Don’t get your hypes up on food because buffets aren’t usually the best either. But this food is pretty good just don’t go too hype on it
Pool and beach are beautiful, and rooms are clean. Only negative is it’s very hard and almost impossible to get restaurant reservations
Huge thanks to Maria Montes and Nilson Herrera in the buffet hall—Nilson even remembered us from 6 years ago! They greeted us daily with smiles and hugs, saved space for our big group every morning, and treated our kids like their own
The balcony was perfect, the bar was excellent. Most of all the staff was great like always. Julia Polanco provided us with an outstanding customer service. She kept us informed and she treated us like if we were family
We were a group of 16, from a 1-year-old to grandparents, and the staff went above and beyond from the moment we arrived. Juan and Jose helped us settle in, responded instantly to any request, and checked on us daily
The hotel is on the front line of a spectacular beach. There was only seaweed one day and the other days the beach was impressive
They really have the patience of saints! They made the pool bars fun and made excellent drinks!
Kelvin at the bar in the theater was THE SWEETEST! He was very friendly, had the best smile and always had our drinks ready for us
He even checked to make sure we got home safely. I would recommend him 1000 times again!
Jency! He looked for us every morning for breakfast and we were lucky enough to have him as our waiter for dinner a few times
Everyday was full of sunshine and beautiful weather. Beach was gorgeous and clean clear waters. The whole resort was nicely laid out and every area was beautiful and nice detail. Restaurants and food was good
This would be our first time in Punta Cana and all inclusive. Looking for something all inclusive and adults only. After looking at different resorts, reviews and even YouTube videos
Check-in was a breeze and then we were taken to our room by a butler! When we arrived to our room, once again ,taken away from the size and beautiful room that was ours for our stay
They also have an APP to inform you about day to day events, restaurant menus, etc. We highly recommend this resort as we will definitely be coming back here! Enjoy
Not only does the entertainment team work their butts off on stage, but they run around running activities throughout the day, with enthusiasm, while also having a bit of time to stop and say hello; a fist bump or a high five with a big smile
com provided amazing customer service when I needed to make changes to the guest name on my reservation prior to my arrival, they went above and beyond to make this happen
This is our second year in a row visiting and I think we’ll be back next year. Kids love it and the second year was even better, we easily acclimated and jumped right in with an excursion in buggies, second day there
Whether this is a Dominican thing or Hyatt is using fantastic motivating rewards, I’m not sure, but these people work really really hard and the majority genuinely want your stay to be amazing
This would be a great resort for families, there are kid friendly pools and activities each day. We took advantage of the spa and it was beautiful and relaxing, highly recommended
Shout out to Victor OG, Baby Face and Johnny Bravo to name a few. The two ladies working the drinks by the preferred pool closest to the buffet, amazing little team
A special shoutout to Carlos Alfonso and Elvis, who went above and beyond to assist us during our stay
We stayed for 8 days and on day 3 finally got to use the swim out we paid for and day 8 finally got hot shower! Pool wasn’t filled water was stagnant shower water cool
We only got a butler the last three days of service who wasn’t really able to do very much for us but apologize for the pool and apologize for lack of warm water because they needed to get parts to fix the water system, but that should’ve been told to us upon check-in which the room wasn’t even ready at 4 pm
3 stars for what felt like a 3 star hotel, not a 5 star hotel. The biggest issue is that we came here for a wedding and more than half the wedding group came down violently sick from what was most likely food poisoning
Another thing you will not get any peace and quiet they do all of the evening activities right out by the rooms of the swim outs in the balcony rooms. You will hear nothing but chaos Monday through Sunday
The dreams resorts are definitely in my opinion becoming less of a dream destination and a service yourself and don’t expect much resort destination. Save your money and pick a better all inclusive
Maximo was wonderful at Quimera restaurant was helpful and attentive the entire experience! The rooms and the facilities were cleaned constantly and housekeeping did more than could be expected
We had a great experience at this restaurant, and a big part of that was thanks to our server, Ronny. From the moment we were seated, he was friendly, attentive, and genuinely welcoming
What a beautiful place with great people. Alejandro upon arrival set the tone for a great stay. Ricardo always at the pool serving drinks to The Level guests creating a special experience
And Octavio in Mar y Sal was the definition of a professional. He was attentive, polished, and genuinely welcoming. Overall, great experience and beautiful environment!
DJ Carlos was great to talk with, and he kept the energy up. Jahaira, who we affectionately called "La Patrona", was always smiling and there to answer questions
There are really too many to name as everyone was just so consistently nice, going above and beyond to help improve our stay in any way they could
He even helped organize a surprise for my boyfriend whose birthday was the day after our arrival which was so appreciated!! I also want to mention that the staff at the private priority member pool on the beach was amazing! They were so attentive and made sure that I never spent a moment without a drink in my hand lol
Pools - quiet pool was our favorite place at this resort, beyond beautiful. Only negative is that is very crowed (and this is off-season), so it is bit tricky to find place at the pool or at the beach
We booked the priority member Junior suite with the private pool and everything was perfect! The room was very clean with a beautiful/clean private pool and had a breathtaking view of the garden and two of the pools on the grounds
Our butler, Irving, was so amazing!! He was very attentive, knowledgeable and welcoming. He sent us daily itineraries for the resort activities and always made sure that we had everything we needed
Every thing and everyone one was perfect kind and professional at all times. The treatment was like I was from the Royal family. Especially our private Butler Brian and the desk clerk Leonardo
The dining was delicious, the drinks always flowing, and the spa was the perfect place to relax. Most of all, the staff made me feel truly cared for, always friendly and attentive
We’ve just returned from a wonderful vacation – it’s been about a week since we got back, and we still think back on it with great memories
We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of seats, love the bars, and caffee by the pool, the juice bars, also we felt safe to walk outside the property for local shopping
The hotel staff was kind and helpful, and we were very satisfied with the service. The room could perhaps use a little update, but overall, it was absolutely fine
The food was delicious, and there was a wide selection, so everyone could find something tasty to enjoy
We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip)
There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos
The property was gorgeous and lots to do and animations for the kids. The Santa coming on a boat to the resort and handing gifts to every single children was a nice touch. Friendly staff and all multilingual
Macarena was an amazing officiant for the ceremony performing it in both English and Spanish which was just what we needed. The hotel was fun and lively for our 87 guests
Alice helped with anything I need as well when it came to rooms and small stuff like getting me power back when I blew the fuse in my room during hair and make up lol
She helped with a welcome dinner, the ceremony on the beach and the actual reception in the Atlantis (which had a breathtaking view of the ocean and sunset)
In the beginning of October I had my wedding in viva wyndham dominicus palace. It turned out to be magical and breathe taking
Osmeiry was our wedding coordinator and she went above and beyond to make sure everything I wanted became reality
A calming lavender or fresh fragrance welcomes you as it permeates the halls, elevators, and guest rooms, instantly setting a relaxing mood. The Club experience check-in is both luxurious and effortless
Our room was super comfortable and clean, with a great view of the ocean. Restaurants of this hotel are all beautiful, spacious, and offering a wide variety of high-quality and delicious foods
I chose this hotel after reading the great reviews, and it totally lives up to it. The entire staff will go above and beyond to help ensure your staty is as pleasant and enjoyable as possible
Absolutely 5-star luxury with 💯 top-tier customer service. From the moment you arrive, the lobby and stunning backdrop of the Caribbean Sea are truly jaw-dropping and breathtaking
Must mention Angela Zorrilla Reservations Department who went above & beyond to ensure my Reservations were booked & setup correctly as I had multiple issues with my computer & she made it her mission to help me along with sales supervisor Angie Diaz
THE BEST EXPERIENCE! ❤️
Food is amazing, room was spotless clean, staff was wonderful to us. They have a very cute gesture of putting their right hand on their hearts everytime they pass by guests
Punta Cana, Boulevard Zona Hotelera, Playa Juanillo 🧭 Map
There were plenty of chairs, but umbrellas became a Hunger Games situation as there was one umbrella for every 10-15 chairs (versus one umbrella for every two chairs by the pool)
Probably the best hotel/resort gym I’ve ever seen. If I had one recommendation, it would be to add more umbrellas on the beach
Shout out to Areilles at the pool and Ramon at the Italian restaurant. Everyone is nice but they are next level. Room 5
People 5
Food 4
Landscape 5
Great resort, clean modern , friendly staff .. options for halal food, definitely recommend
Overall the stay was good! And the upgraded room was amazing!
If you have kids - they have kids clubs, evening movies with popcorn, kids pools etc
But - if you like good food, that’s not your place to go
Punta Cana, Cabeza De Toro 1 Playas De Bavaro 🧭 Map
Bloved was our favorite dining establishment i the whole resort. I discovered some delicious Dominican food, as well as some familiar dishes. The staff are all happy, kind and very accommodating
They have lots of fun things to do- and it is also a great place to relax! The beach was absolutely beautiful. This was our first trip down south and certainly did not disappoint! We would 100% come back here again!
A couple of issues but were made up for other people. The happiness, Coordinator Hanzel was incredible. Him and his team made our stay 10 times better than it would’ve been without them
had to ask to have them set it up but the day ut rained in the afternoon it was a perfect way to nap before returning to the beach!
Yes there is seaweed
HUGE THANK YOU!
We arrived and were greeted by the lovely Anderson at the reception. He was so friendly and welcoming; we felt right at home!
The service overall is just so warm and caring
She snuck in and left my husband extra beers in the frig, would empty the garbage regularly throughout the day, turn down service plus she had flowers decorating the room for me!!
I had a great nap in the patio in my hammock
There was so much to do! The water park was super fun, snorkelling was amazing, and the entertainment team — my goodness! There was always some sort of activity happening; the days had things like yoga, ping pong tournaments, a batting cage, and an inflatable obstacle course in the main pool
The restaurants around the resort are fun to visit, but service seemed to be a bit slow and the food was always some version of what was being served at the buffet anyways, so the buffet was definitely our go-to
The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants were varied, i
We just returned from an incredible week at Dreams La Romana Resort & Spa in the Dominican Republic, and we’re already talking about going back!
We travelled from Canada and stayed in the Preferred Club — it was absolutely worth it
Absolutely stunning location for this hotel and spa. The staff is so kind, courteous and friendly. Dining choices include the buffet and several restaurants. Three of the dinner restaurants are for adults only
The waterpark was a huge hit for our kids — and honestly, we loved it just as much. It added such a fun extra element to the trip. We also felt completely safe the entire time we were on the resort
The only downside was room service food was not good and not enough breakfast options, just one buffet and we felt the food there was always cold. All other restaurants for lunch & dinner were awesome
After COVID, we finally returned to celebrate my birthday and decided to stay at Live Aqua and it was a wonderful experience. The resort is beautiful and very clean, and the weather during our stay was perfect
Great drinks!! We stayed in the Tierra suite and it was amazing, private pool and beach front. Our mayordomo was awesome, David C. & Angelo at the beach service was amazing as well
A special shout-out to Delvin, the manager of the pool area, whom we’ve known for many years from our previous visits to Dreams. Seeing him again made the trip even more special
He went above and beyond to make sure we had a great experience—from helping with food and accommodations to making sure everything was perfect throughout our stay
The food was excellent, and one highlight was the authentic Dominican food that Delvin arranged for us through one of the hotel’s chefs—it was outstanding
Punta Cana, Boulevard Zona Hotelera, Playa Juanillo 🧭 Map
The staff was amazing and the food is excellent. The views of the sea are spectacular. The property is next to an incredible beach just outside the resort with almost no people
Visited for five nights with two couples total and this place was definitely worth it! Clean and comfortable rooms, delicious food, and amazing staff
there is no reason to go to an all-inclusive and not experience the very best, and the staff here will take the very best care of you! Yes, tipping is appreciated by them and when they go above and beyond, they deserve it
awesome activities coordinator, along with Maria! Luis Mario, Ismael, and Omar were the most amazing wait staff for our days on the beach. Get by the beach and you will never get up to get a drink while you're there
My husband and I chose Sanctuary Cap Cana for our honeymoon after a ton of research and we couldn't be happier with our choice! The resort was absolutely stunning, and extremely clean and well kept
these guys are great! Alejandro and Riccardo at the Wok restaurant, this was our favorite and we were able to get in twice! Amazing service, amazing food, and the reason we slept so well with full bellies
Punta Cana, Playa Blanca At Puntacana Resort & Club 🧭 Map
All of these individuals (along with many others) went above and beyond to make us feel welcomed and “part of the family. ” Gorgeous property, immaculate rooms, delicious food, great service
Anyone between the ages of 12 and 30 will HATE this place. Think secluded, safe, quiet, manicured, boring. A luxury splurge for the middle class. Bring books for the gorgeous pool and beach
We recently returned from an amazing week at this fantastic property. Not only was the property absolutely beautiful but the staff was attentive, hospitable, and just generally full of joy
We have to shout out some stand-out employees who made our experience most memorable. Luis every morning at breakfast; Lilliana and Angelo at Brassa and Bao; and our lovely and wonderful housekeeper Nikayree
Outstanding hotel located on the beach with fantastic service. Rooms were exceptionally comfortable and clean. Staff was accommodating, friendly and attentive
Several restaurants and bars on location so there was no need to leave the property. Pool, property and beach were all well maintained. Overall an extremely positive experience
Puerto Plata, 1 Paradise Drive Playa Cofresi 🧭 Map
It is a big resort complex so a ton to do and a lot of food options. The room was nice, we didn't go to spend a lot of time in the room :)
Had spider webs on the ceiling corners, the door to the bathroom lock was broken and you get stuck inside if you close the door
We had a great time here! Ok, admittedly the sales pitch was annoying. But after those 90 minutes, we had great service, good food, so much fun on the beach and pools!
They did not come when I called as promised,I had to go the next morning to guest service and they sent someone that afternoon and fixed the door and clean up the flood I had inside the room when it rained
The toilets didn’t even flush well. The room, you can say was like a sauna, due to how warm the room was. During the night, the light went out 3 times in the whole building, even while I was taking a shower
The food at the buffet was delicious and the place was very clean and hygienic. Before entering, they give you antibacterial and it is mandatory for everyone
The shows on the stage are super fun and the pool staff and games are awesome :) lisselotte was my favourite staff member! She is super fun and brings up the energy for everyone! The beach bar is fun at night and they have snack bar open if you need
Checked in to The Grand Paradise on Saturday and I absolutely love it here. It is beyond beautiful and the service at Cooee is amazing. Everyone here really goes the extra mile to make you happy, I never want leave.
Great part of the hotel. Nice employee and great atmosphere. Calm and relaxing holiday you will have for sure. And if you like business and entertainment you walk 2 min to the other pool and you can enjoy that
The new name of this property is unknown or if it will run as a resort. This is what every one who would like to return to the Grand Paradise Playa Dorada would like to know once this information is disclosed
People need trip advisor to let them know this resort is closed. And has been sold by Amasha Marina and is currently being renovated by its new owners Hopdela. They as well own and operate Emotions
Can recommend the upgrade to cooee as it gives your stay besides an exclusive touch, access to vip area, a frequently changing snack bar as well as table service