The staff, ABSOLUTELY all of them, are extremely attentive and kind. I would recommend this resort a thousand times for the exceptional service. From the reception to the waiters and room service
Staff was phenomenal I never tipped as much as I did on this trip Armando the front desk staff was amazing he arranged all of my dinners at restaurants and helped with almost everything
Staff were all very nice. Denny the bell hop, the young fellow who checked us in, Alexa were all especially great and deserve recognition. Overall a great experience.
Armando from reception, Manuel, Freetown, and Jhoenfry, the famous "Mickey Mouse," you made our family vacation unforgettable
Bahía Príncipe was amazing all around the staff was very friendly and accommodating. The kids club teachers were rockstars! Entertainment was outstanding!
Las Terrenas, Crta. las Terrenas - El Limón, km. 4 🧭 Map
Pool: Pool
About 25 minute walk down the beach towards Las Terenas you come to a cool restaurant and bar called El Mosquito. We were there Nov 2025 and will be going back next year. Excellent resort for all ages
Beautiful resort, the food was fantastic. Staff were good and friendly but not many had very good English. You can walk on the beach for miles and miles
Thank you to entertainment staff Rosa Lidia for always coming and speaking to us and asking about our day
Staff amenities treatment food. Everything was excellent. Definitely recommended Im coming back.
The beach is beautiful, those bright blue waters that I think everyone wants to see in their life! There are areas in the resort that are louder and more energetic if that's your vibe - for us we wanted to be in quieter areas, and there was space for that
There's a quiet pool for anyone that doesn't want the craziness of the big pool at the front of the resort, and you can walk along the beach and find quiet areas where you can just relax! Everyone is lovely, we have had an amazing time!
The amenities were a major highlight, from the well-kept pools and beach access to the wide variety of food options that catered to different tastes
Excellent service, great resort. Clean, good wifi, easy access to whole GBP complex.
Buffet food and restaurants could be improved. And smoking should not be permitted poolside.
Thanks to Elvis, Felix, Erickson, Josefina, Stephanie, Alexander & Emmanuel for making this trip and birthday memorable. Everyone was so friendly and helpful from the check in to check out
Staff were very welcoming hotel and their grounds very clean the transportation around the grounds very convenient. I tried a few restaurants they were very good the activities were fun the shows are very entertaining.
The resort’s layout, entertainment, and family-friendly atmosphere created an enjoyable balance between relaxation and activity, making the stay both memorable and stress-free
Thank you !!! We loved our stay !! Staff were very friendly! Ramon one of the staff was very nice and keep my son entertain !!! Def recommend this hotel !!
Punta Cana, Boulevard Turístico del Este Km.28 No.74 🧭 Map
Pool: Pool
The beach team — Yohan, Youhansey, Elvyn, Lorena, Jeffery, Arhensay, and Nury — created a seamless, relaxed experience each day, while Scooby at the pool brought warmth, attentiveness, and an inviting atmosphere
The employees are all so nice, always ready to serve happily- and in here, I have to say: Scooby (Edward) that works in the Sun Pool, is a incredible person, excepcional charisma
We had a great time at the hotel, lot's of great food (especially at the Legendary's Pool)
Dining was a highlight throughout our stay. Chef Jolanes impressed with exceptional cuisine, and Felix and Davidson provided impeccable service that elevated every meal
Our butlers, JC and Jose, delivered truly outstanding service — discreet, attentive, and consistently anticipating our needs with professionalism and grace
From the extraordinary staff to the remarkable food and immaculate grounds, this was a refined, memorable experience we will cherish
Great pool! Beautiful beaches. The snack bar by the pool did not have the best choices and the food was not that good. Same fried food each day.
There was always something to do, with lots of entertainment throughout the day and night, including pool activities, dance areas, live music, and performances
The noise level is rarely below 60 decibels. I was next door to the gym and the outdoor music started at 6:15 am. Restaurants were between 70 and 80 decibels. Each pool is louder than the last
The bar closed at 11 everyday pools close at 6 and do you research before going it's spread out and unclear what you can do or not to do bars restaurants activity ect
Great experience, first time going on a family trip with my two kids, everything worked out great with the hotel. The amenities were great and all staff members were accommodating and helpful.
Stay at the resort was overall good, the part in which the Resort needs improvement is the food. The food options and flavor are not up to par with the facility. Food bland, and did not impress
It was a fantastic stay. Love the service and the attitude of workers there.
I had problems with check-in, I waited 1 hour longer than agreed and they gave me the wrong room, I booked a room and they gave me another and they didn't want to change it.
Try the french restaurant, good service and great food. Avoid the Rodizio restaurant , poor service , food just ok. Over all is a great hotel but some of the employees need better training .
Great hotel with helpful staff (Jefrey, Luis, Heilen at the reception desk ask for them they will help you ) GREAT entertainment at the pool with Marlon and Heiron awesome guys
We had a fantastic stay at this resort and I want to recognize some of the incredible staff who made our trip so memorable. Luisa at the front desk was warm, welcoming, and so helpful from the moment we arrived
A huge shoutout as well to the entertainment team, particularly Jose, Luis, Gabriel, Yulainy, and Ray. Their energy, friendliness, and enthusiasm made the atmosphere around the resort so fun and welcoming
Deni, the bell boy, was incredibly kind and attentive, and Frank from the wait staff provided consistently excellent service throughout our stay
Thank you all for helping make our vacation so special!
Punta Cana is beautiful! The resort is very big and has all that anyone could wish. Beach is fabulous! The food is top notch. Service is fantastic! The rooms are clean
Fun hotel with plenty of pools for those who enjoy music and quiet areas for relaxation. The themed parties are some of the best. Good, modern, and welcoming facilities. In my experience, the staff were very attentive
Everything was fine, I think the buffet needed more variety and I was expecting more of a Latin party vibe
All Ok... Little old... Need to be refurbished
Service must be better
I felt really bad for the people I recommended, but this time, unfortunately, Riu ruined all my expectations and made me not want to be there at all. The food was good, although there was little variety in the buffets
I complained, and they simply told me they were going to escalate the issue. The facilities look like any basic hotel: damaged elevators, exposed electrical wires, and bathrooms that smelled awful and weren't clean
They wouldn't let us into the restaurants even during the designated hours. Initially, they gave me a room, but when they opened it, there were still people there—in other words, the security was awful
Punta Cana, Carretera Bávaro Km. 1, Playa Bávaro 🧭 Map
Pool: Pool
The ocean water is not clear, so not the best for snorkeling but our stay was great - good food, good entertainment, good pools and GREAT drinks! While our stay was good overall, Miguel is the reason we will be back! The resort is incredibly lucky to have such an exceptional employee!
She turns normal moments into memorable ones and guests into family. People like Keila are the reason vacations become stories you tell when you get home. Thank you for making this trip truly epic and legendary
Whether it was activities, shows, or just checking in to make sure everyone was having a great time, she did it all with real passion and a big smile. You can tell she doesn’t just do this job — she lives it
My husband and I, along with our friends, were vacationing at Barcelo Bavaro Beach this December. We just returned and can’t wait till next year to go there again. This is our 12th time in the same resort
Keila Rijo from the Entertainment team is an absolute LEGEND. From day one she brought nonstop energy, genuine warmth, and that rare vibe that instantly makes you feel like you belong at the resort
The beach is amazing, it’s in the top 5 best beaches in the world, everyone in the hotel staff works very hard to make your stay pleasant, worry free and enjoyable
The service was equally impressive: Adrianna and Elvis were incredibly kind and attentive throughout our meal. It was so good that we immediately booked a table for the next day! An experience not to be missed !
The grilled chicken was perfectly cooked, and the cheesecake dessert was the best I’ve ever had!
The presentation of the dishes was beautiful, and everything came out hot and fresh
The staff was attentive, friendly, and knowledgeable about the menu, which made ordering so easy and enjoyable. The food was absolutely delicious—every bite was bursting with flavor
Amazing Experience at gold fish beach club
I had an incredible dining experience at gold fish beach club. From the moment I walked in, the atmosphere was warm and welcoming
An absolute delight!
The food at Mareas restaurant is exceptional. We had the lobster, and it was a true treat—perfectly cooked and bursting with flavor
The portion sizes were generous and well worth the price. Overall,Gold fish beach club exceeded my expectations, and I can’t wait to come back again
Punta Cana, Gran Bávaro Princess, Punta Cana 🧭 Map
Pool: Pool
Negatives: room cleaning was poor, we all got sick eating buffet food, reception desk never picks up the phone, one day fresh towels were not left in room and had to wait for over an hour for these to be delivered, in premise everything is overpriced, rude treatment at front desk by some employees
One of the best resort I had ever been! It would be perfect if there is also a free transportation to the airport but all was great! I will definitely comeback again..
Grand Bávaro Princess – All Inclusive was a great experience. The best part, without a doubt, is the beach: wide, soft sand, turquoise water, and a truly beautiful view
I was in contact with the property prior to the travel date due to some negative reviews. I have to say we were impressed. The room we stayed in was large and nicely decorated for our anniversary
Perfect for relaxing, long walks, and spending the whole day by the ocean. The location is excellent and the resort feels comfortable to move around
Overall, the service was very good: friendly staff, quick to help, and always with a good attitude. The facilities are well maintained, with several dining options and plenty of areas to relax
My first all inclusive experience and it was beyond my expectation. I had a swim out room and was part of the preferred club, with a personal butler and food concierge to cater for halal food
The room was always very clean. The staff were ALL very friendly. The gardens/yards were always clean & tidy. The food was excellent every day…… except Monday (yesterday)
We booked a preferred swim-up room at the family pool, which was absolutely perfect for our group with children. The service we received was truly exceptional
Castillo, the bartender at the preferred family pool, went above and beyond every single day. He quickly learned all of our drink orders and always had our favorites ready
Castillo is by far the best bartender we've ever encountered at a resort!
Our butler/concierge Albert was equally amazing. He was attentive, responsive, and made sure we had everything we needed throughout our stay
When we mentioned it was my mother-in-law's birthday, Albert took care of everything—he arranged beautiful decorations for her room, ordered a gorgeous cake, and had fresh flowers delivered
The pools and beach were clean with plenty of amenities. The staff was nothing short of stellar. We will absolutely be returning to Cayo Levantado Resort in the future. Total perfection from start to finish
Beautiful property! One of the nicest hotels ai’ve stayed at. The food is great, the beverages everything. Beautiful private beach, nice big pools, a great place to relax
One of the first statements made to us was “you are home. ”
The resort is gorgeous and immaculate. Our room was absolutely perfect. The food was delicious and fresh, every meal, every time
The surrounding natural beauty makes everything even more special; the island's landscapes are breathtaking. The rooms are very spacious, with comfortable beds, high-quality towels and linens
I cannot speak highly enough for this resort. Everyone is extremely friendly and welcoming. They went above and beyond and it almost seemed as if they couldn’t help us enough
The gym has excellent equipment and professional supervision from Julio. The pools are beautiful, and the beach area is very comfortable
I thought housekeeping was very clean. I notice a big water bug roach on the hallway floors. I put a towel under room 3009 front door to keep any bugs out. Maybe weather striping under door will help
Overall, my stay at the hotel was very pleasant. The staff were extremely kind and attentive, the food was excellent, the pools were spotless, the beach was beautiful, and the gardens were well cared for
It showed signs of poor maintenance, had a damp odor, visible mold in the shower corners, a loose toilet seat, and a leaking sink that required placing a towel on the floor
The changing room doors by the pools are on backwards so everyone can see in but you can't see out. We noticed a downward trend in the RIU hotels in punta cana since we started going there
The room was clean, pool hours were more limited, the equipment in the gym is broken and have been for years. The food was not as good as most other Riu hotels
We have stayed at lots of Riu hotels all around the world because we like the all inclusive service and pools
The staff! The entire entertainment crew was absolutely amazing!! I could name all of them and truly mean they did good. Bubaloo, Jose, Nicky Minaj, Alexis, and the other girls were the most welcoming and sweetest people
The usual suspects of pool chair hogs every stinkin day that the resort needs to better address ( There are signs at literally every pool cabana and umbrella to address the issue but obviously the offenders cant read!!) Second issue is reserving the ala carte restaurants
Having access to 4 large and very nice pool areas was great. The room was okay but the room cleaning staff was excellent. The food at the buffets for breakfast, lunch, and dinner had a wide variety of options
The main pool was where the party was at! We did water aerobics (so much harder than you think), played hot potato with a twist it was so fun
The pools were so much fun! There’s a quiet pool where to read/tan and things like that if that’s more your vibe
(the girls names are harder to remember for me but did just as good!) not only was the entertainment crew awesome but the landscapers, life guards, bartenders, restaurant crew, and lobby workers looked like they loved their jobs and gave us a friendly smile and most of the time said hi to us!
Great place! Everyone is so friendly, the food is good, and there is plenty to do. No one is at the pool right when they open in the morning.
The overall cleanliness is excellent, as is the maintenance of the hotel and rooms. However, the staff's service is terrible. Upon arrival, there was no one to help me with my luggage; no one would budge
Fabulous experience! The beach is beautiful! The rooms were spacious and the entire property is very clean! The staff was attentive and super friendly! The pools were refreshing! Note-the swim up bar had kids in it
and while there was a bar, there were no bartenders (there were on the walk up side. but servers come right to the pool, too)
When I checked in, the room smelled of paint. No one explained that I needed towel cards, nor did they provide them. The hotel is large, and I wasted an entire afternoon changing rooms and going back to claim the cards
I have no complaints, the people that serve are as usual, cordial, kind and ready to serve us. The Dominican Republic is one of my favorite nations to visit, because of the reasons I mentioned.
The rooms were scrubbed daily, floors mopped and all requests followed as asked - Very clean!
The staff and their service is what stood out the most - in the best way possible
It doesn't end there ; Ramon at Bluemoon has service that you could put up against anybody in the world ; Naomi at the pool bar made sure the drinks were never empty, all whilst keeping the energy up and having a smile - no matter the weather! All of the F&B staff were amazing and we didn't have a single bad experience
From the start, it was an amazing experience. Jose, our concierge, is the one who made the trip even better with his incredible service
We never had to worry about reservations, and he continuously made sure we knew about all of the activities going on that day
Even on his days off, he was available at any time - I would go back to El Beso just for his service
Overall, I would book this resort again in a heartbeat - it's a shame the trip wasn't even longer
Lovely beach but there aren't a lot of sunbeds for all the hotel guests. The pool is also nice and it's convenient that it's right by the beach and close to the bar
This place is absolutely beautiful! This is our third time visiting and there are so many reasons to keep coming back! The beach is perfect, well kept and has so many loungers! The pools are great! We loved their restaurants and the buffet is a convenient and delicious back up for every meal
This time everything was open & we enjoyed being at the large adults only pool & doing water aerobics there too. (The guys running that were fantastic and each person working the bar area too)
I had the best time with my huge family! Everyone who works at this resort is so wonderful and accommodating! Aniblaisy from the entertainment team turned my trip from a 10/10 to a 100/10! She was so kind to me every time we spoke! She introduced me to do some activities and I had so much fun every time! Also, a shoutout to housekeeping! Not only was my hotel room the best hotel room I’ve ever stayed...
Super nice resort, regarding some of the drama reviews it's what you make of it. The food is so-so, you can't beat the location as the beach is spectacular. The rooms are nice, staff is great
The hotel has a beautiful environment, beautiful sea water, comfortable beach, golf course, football field, tennis court, basketball court, and many recreational facilities on the sea
Lots of sunbeds at swimming area and beach, beach was just near to swimming pool area. Food was okay, but we understand it as there are lots of tourists to feed. Also we tried other restaurants, they were nice too
Staff everywhere are just amazing. Room cleaned every day, new towels every day. Beach was clean and nice, had some rocks in the water, but not a big deal. Hotel had lots of trip out choices, so we went for 4 trips
We spent in that hotel 10 days. Hotel was great, staff helped suitcases to the room and when checked out took them to lobby area. Hotel itself if nice, staff very friendly
Awesome beach and Caribbean sea! Good friendly staff. Animation guys are funny and very joyful. Mosquito guy and Jackson are the best guys out there! You can find good food. Big pool.
We had a very nice stay! Food was amazing, friendly animation team that was taking care of fun nights and we had very lovely waiter in the restaurant
They treated me like a princess in this Solo trip. I loved it and will come back for sure. I do recommend paying for the sun club so you can be away from kids if desired