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	day	night
August	+33 °C	+29 °C
September	+33 °C	+29 °C
October	+33 °C	+29 °C
November	+31 °C	+28 °C
December	+30 °C	+27 °C
January	+30 °C	+25 °C

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643 USD

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Hyatt Vivid Punta Cana - All Inclusive - Adults Only in Punta Cana

🌍

● Center: 9 km

➊ 1 line

☎ Phone: +1 809-552-6000Show

✅ Staff frequently described as friendly, welcoming, and attentive across multiple reviews ✅ Preferred Club rooms praised for cleanliness and enhanced service ✅ Varied dining options with positive mentions of the Mexican and French restaurants ✅ Entertainment and pool activities staff such as Melvin and Carlos received notable acclaim ✅ Well-maintained grounds and easy access to the beach and pools ✅ Families appreciated the kids’ clubs and overall family-friendly atmosphere ❌ Several guests reported limited restaurant availability in the evenings, with only 2-3 open nightly ❌ Maintenance issues noted including leaking bathrooms and outdated rooms ❌ Beach conditions criticized due to seaweed and water quality problems ❌ Complaints about beach service inconsistency and early closing of some bars ❌ Some guests experienced poor management response to service issues and room quality ❌ No elevators in buildings, which may affect guests with mobility concerns

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Presidential Double Suite oceanfront

Private bathroom

Beds:

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Deluxe Quadruple room with tropical view

Private bathroom

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Deluxe Quadruple Preferred Club room with ocean view

Private bathroom

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Deluxe Quadruple Preferred Club room with tropical view

Private bathroom

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Deluxe Double room with tropical view

Air conditioning and private bathroom

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Deluxe Double Preferred Club room with tropical view

Wireless internet and private bathroom

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Deluxe Double Preferred Club room with ocean view

Private bathroom

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Premium Deluxe Quadruple room with tropical view

Private bathroom

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Premium Deluxe Double room with tropical view

Air conditioning and private bathroom

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Premium Quadruple room with tropical view

Private bathroom

Beds:

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Premium Double room with tropical view

Private bathroom

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Premium Double Preferred Club room with ocean view

Air conditioning and private bathroom

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Premium Double Preferred Club room with tropical view

Air conditioning and private bathroom

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Honeymoon Double Preferred Club Suite with ocean view

Air conditioning and private bathroom

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Honeymoon Double Preferred Club Suite with tropical view

Air conditioning and private bathroom

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More rooms

Description

Hyatt Vivid Punta Cana - All Inclusive - Adults Only is a 4-star resort located in Cabeza de Toro, Punta Cana, offering 500 rooms across nine three-story buildings. Originally built in 1999 and renovated in 2012, the hotel provides a variety of accommodations including Deluxe and Premium rooms with tropical or ocean views, as well as Preferred Club options featuring private check-in, exclusive pools, and upgraded amenities. Guests can enjoy unlimited dining in multiple a la carte restaurants such as Italian Portofino, Asian Himitsu, and French Bordeaux, alongside two buffet-style options. The resort supports active and leisure pursuits with three swimming pools, including one for Preferred Club guests, tennis courts, a fitness center, and numerous free water sports like snorkeling and kayaking. Families with children have access to dedicated clubs and pools, while adults benefit from spa services, evening shows, and a lively nightclub. The hotel operates under the Unlimited Luxury® concept, which includes 24-hour room service and no reservation requirements for restaurants. Pets are not allowed, and the main guest must be at least 18 years old.

Location

Located in Cabeza de Toro, the Hyatt Vivid Punta Cana is situated roughly 10 km from Punta Cana International Airport (PUJ). The resort sits on a private sandy beach just 10 meters from the hotel, stretching about 750 meters in length. It lies 22 km from Bavaro and is close to Playa Cabeza de Toro, which is only 240 meters away. The beachfront location provides direct access to water activities such as snorkeling and windsurfing. The hotel's sizable 73,000 m² grounds include gardens and terraces, enhancing the tropical setting. Guests will find the resort conveniently accessible while enjoying the tranquility of the first coastline.

Tips

Book Preferred Club rooms for upgraded amenities and private pool access.
Reserve a la carte restaurant dinners in advance, especially if dining off-site at partner properties.
If you plan to use elevators or have mobility issues, request a ground-floor room due to the absence of elevators.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Full English/Irish Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Service animals: Service animals are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: AmericanExpress, MasterCard, Visa
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Air conditioning
24-hour reception
Currency exchange
Smoke-free property
Security guard
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Private check-in/check-out
Fire Extinguisher
Outdoor furniture

Rooms

Bridal suite
Non-smoking rooms
Room service
Cable TV
TV
Minibar
DVD Player
Hairdryer
Shower/Bathtub
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Kettle

Internet

Free Wi-Fi
Internet

Transfer

Car rental
Airport transportation

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Billiards
Casino
Karaoke
Nightclub
Fishing
Sun Deck
Ping-Pong

Parking

Parking

Pool and beach

Swimming pool
Spa tub
Outdoor pool
Beach facilities
Water sport facilities
Private beach
Pool facilities
Beach/pool towels
Public beach
Next to the beach

Business

Business center
Event facilities
Meeting and presentation facilities
Conference Hall

Sports

Windsurfing
Diving
Snorkelling
Golf course
Tennis court
Fitness facilities
Gym

Beauty and wellness

Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children swimming pool

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 240 m. It takes 4 minutes To the beach!

Beach view

Video: 2 WEEKS AT JEWEL PALM BEACH | Punta Cana, Dominican Republic Vlog 🌴🍹

Map

Reviews

Cleanliness

Amenities

Location

Service

11.11.2024 Guest

DON'T BOOK! We had the best time here last spring 2024, so spent a lot of money booking multiple rooms/airfare for the entire family to go this year in April. Our friends even booked to go again. Then received an email, NO CALL, to say "Unfortunately your reservation has been canceled due to this resort selling it's property to a new owner and they have chosen to close the doors." No offer to move us or anything. I had to go through hoops to recoup my money on airfare for multiple people. After getting my money back for the airfare they sent another email to ask if I wanted to cancel, or if I'd like to wait while they worked to find a new hotel!! DAYS LATER after telling me they canceled my reservation! Do not book this hotel, it is not open. You will have a nightmare on your hands.

23.10.2024 Guest

Jewel palm beach must have the friendliest staff in all of Punta Cana! As soon as you arrive, the security verifies our booking at the front gate. Then as you drive up to the lobby entrance, the men that help you with your luggage greet you with smiles and warmth. The same friendly energy is felt all throughout the resort. The rooms could use some updates and remodeling but the friendly staff, sense of security, beautiful grounds, beach access, peaceful ambiance, fun entertainment and yummy food make it all well worth a visit! My family had to leave the resort we originally booked at because it was unsafe, dirty and absolutely horrible. Thankfully Jewel had vacancies on such short notice and we were able to book a room the very same day for the rest of our trip. We met guests that had stayed there before. One guy told us he had stayed at the jewel over 20 times! We definitely recommend this resort and look forward to returning as well!

18.10.2024 Guest

What a joke of a place. Paid for club room. Room was old and shabby. Harassed on the beach. Numerous complaints to hotel manager kept saying it will be sorted. Security was more interested playing on his phone. Club beach bar was closed early or lack of soft drinks. Beach service maybe once a day. Complain about it hotel management don't do anything. Suppose to be more food options. That was a lie as most night 2 maybe 3 restaurants open. Room service was the best option for a evening meal.Club restaurant was open 1 evening in my 11 night stay. Only good thing about this hotel was the bar staff in all bars. Whoever has brought this hotel needs to get rid of the management.

30.09.2024 Guest

Beautiful resort! Spacious room and nice friendly staff all over. Definitely plan to book again food at the French restaurant was very flavorful an delicious. The layout of the resort is nice an easily accessible to every area of the resort.

18.09.2024 Guest

My name is Jason Monteiro. I was a guest there from September 4 through September 9. My room number was 4305. I booked this through JetBlue vacations as an anniversary trip for me and my wife of six years together for 12 I am 57 years old, survived the stroke a blood clot in my lungs, so we was both looking forward to it because of our anniversary, which I did let JetBlue know at the time of booking only to show up at our room with no anniversary sign like the five or six other rooms that I seen on the same floor not a good way for a vacation to start. Grounds are beautiful and cleanliness of our room was outstanding. Here where it goes different 1st)our free transfers never got us for return trip so we had to take a taxi and pay(extra) the same company for the transfers met us on day 2 to schedule the p/u for the last day and to book a trip to Saona Island(good trip). So to be left hanging is unacceptable considering the price of $1685.00. 2nd) this was our 1st time I can remember either a cruise or all inclusive resort and feeling hungry 85% of the time. I don’t expect white glove service or grey poupon style, but being served POWDERED JUICE for breakfast and running out bacon at an all inclusive. You have to say that’s not cool. 3rd) Looked forward to the buffet, NOPE. It was never open for dinner, only breakfast and lunch. So if a paying guest doesn’t like only the restaurants(only 3 a night) then I was calling room service with a limited menu I understand. We made the best of the situation talking to other guests, I do wanna give a big thanks to Willey and Nomar friendliest bartenders. Both have attitudes and passionate in their jobs, to bad the rest of the workers looked like they couldn’t be bothered or even smile. There was about 5-6 staff that actually conversed with us. I am writing this because I’ve called jet blue everyday since we return to work out some compensation for the unfortunate situation on our wedding anniversary vacation. So I’m hoping you have the compassion to rectify this please. All jet blue would offer $150 travel credit. It’s not even a quarter of what I paid. I don’t expect a full refund, (that would outstanding) something closer to half. Please consider this request, jet blue would need some information if you are able to assist me with this matter. Trust me we live check to check over here so to save almost a year for this trip and have it turn out the way it. I truly would give Punta Cana another chance this was our 1st time there. Thank you in advance for taking time to read this…..jason Monteiro checked in 9/4/2024-9/9/2024 room #4305

18.09.2024 Guest

It was our first time vacationing at Jewel Palm Beach and it was a pleasure the staff is very warm and welcoming.

16.09.2024 Guest

Lovely hotel in a fantastic location. Upgraded to Club Level and exceptionally pleased with the service from all staff. Only two downsides were: Bars all closed at 24:00 so it was off to the room if you wanted extra Food was a let down. A special shout out to Daniela in the Club Lounge reception who was fantastic in all counts.

16.09.2024 Guest

My stay was from September 8-15. Only after checking in did I find out that out of 6 restaurants only 2 were available for dinner per night.

15.09.2024 Guest

This resort doesn't live up to Playa's standards. The rooms had roches half the restaurants were closed. You get kicked off the beach and out of the pool after 7. The restaurants never have what you order. When you go to a resort you're there to relax and not have people coming up to you trying to sell you stuff and they don't know what NO is.

06.08.2024 Guest

The hotel is well located, the staff is very friendly and attentive, the food is good, only a little disappointing, the rooms have leaks and the bathroom was filled with water everywhere, very unpleasant, I think that is my only recommendation, they should give more maintenance to the modern rooms, I think!!

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POIs near hotel

Dolphin Island Park Bavaro (2.5 km)

Marine park featuring dolphin shows and interactive marine animal encounters.

Ocean Park (50 min)

Water park offering pools, slides, and aquatic entertainment for families.

Peacocks (56 min)

Bird sanctuary showcasing peacocks and other avian species.

Flamingo (57 min)

Wildlife attraction featuring flamingos in natural habitat settings.

Frequently asked questions about Hyatt Vivid Punta Cana - All Inclusive - Adults Only

What types of rooms are available at Hyatt Vivid Punta Cana?

Room types include Deluxe Quadruple room with tropical view, Deluxe Double room with tropical view, Preferred Club options with ocean or tropical views, Premium Deluxe and Premium Quadruple rooms, as well as Honeymoon and Presidential Suites.

Is the hotel suitable for families with children?

Yes, the hotel offers a Core Zone Teen’s Club for ages 13 to 17, Explorer’s Club for children 3 to 12, a children’s pool, babysitting services on request for a fee, and a children’s animation program.

What dining options are available on-site?

There are 2 buffet restaurants and 5 a la carte restaurants including Italian, Asian, Mexican, French, and grill options. A beach buffet is open only for dinner. The hotel also features several bars and a café.

What beach and water activities can guests enjoy here?

Guests have access to a private beachfront with free sun loungers and umbrellas. Water sports such as snorkeling, kayaking, windsurfing, catamarans, and canoeing are available for free, while motorized water sports are paid.

Are pets allowed at this hotel?

No, pets and service animals are not allowed on the property.