Hyatt Ziva Cap Cana - All Inclusive in Punta Cana
✅ Spacious, modern, and clean rooms with quick maintenance response, such as air conditioner repairs within 15 minutes ✅ Excellent food variety and quality at multiple restaurants, including a favorite Asian restaurant and specialty venues like Navigator Grill and Rum Bar ✅ Friendly, professional, and attentive staff highlighted by butlers like Martin, Alexander, and Christopher who provide personalized service ✅ Outstanding kid-friendly facilities including a mini-club, kids pools, and constant entertainment ensuring a peaceful beach experience ✅ Well-equipped fitness center with modern equipment and fitness classes including Zumba and yoga ✅ The water park with warm pools and a lazy river adds significant fun for families ✅ Room service available 24/7 with daily restocking of mini fridges and snacks ✅ Beach features powdery white sand and turquoise water suitable for swimming ❌ Beach umbrellas are insufficient compared to the number of chairs, causing competition for shade ❌ Occasional seaweed on the beach noted by guests ❌ Loud music and concerts, including late-night mariachi band performances, can disturb guests seeking quiet ❌ Service at the spa has been described as condescending and unwelcoming by some guests ❌ Poolside service can be inconsistent, with some requests overlooked ❌ Shower amenities with metal-locked full-size products often malfunction; guests are advised to bring personal toiletries ❌ Weather can be rainy frequently during some stays, which could affect outdoor plans ❌ Some guests reported average food quality and limited variety of fruits and vegetables
Rooms and prices
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Description
Hyatt Ziva Cap Cana - All Inclusive is a modern 5-star resort built in 2019, located in the upscale area of Cap Cana, Punta Cana. The hotel offers 375 spacious and clean rooms with various junior suites, including ocean view and swim-up options. Families will find the kids' mini-club and animation activities convenient, while adults can enjoy six restaurants, seven bars, and a water park featuring a lazy river and grotto. The resort provides free Wi-Fi, conference facilities, a business center, and a fitness center equipped with classes like Zumba and yoga. With a rating of 9.6/10, guests praise the friendly and attentive staff, excellent food options, and well-maintained pools. The hotel emphasizes a lively atmosphere with daytime and evening animation, including live music and themed parties, making it suitable for those seeking an active and engaging vacation experience.
Location
Hyatt Ziva Cap Cana is situated in the Cap Cana resort district, approximately 12 km from Punta Cana International Airport (PUJ). The hotel is 620 meters from a public sandy beach, located on the second shoreline, offering guests easy access to the sea. Nearby, just 96 meters away, is the Palapa Juanillo Dominican Wedding Restaurant and Venue, highly rated for Mediterranean cuisine and wedding services. The hotel's address is Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, Dominican Republic, placing it within easy reach of local attractions and amenities while maintaining a resort atmosphere.
Tips
- Book a club-level room for upgraded amenities and butler service as praised by guests.
- Bring your own toiletries due to inconsistent shower product dispensers.
- If you prefer quieter surroundings, be prepared for loud music and events, especially in the evenings.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Reception desk
- Electric car charging
- Room service
- Indoor Fireplace
- Smoke Detector
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Billiards
- Nightclub
- Sun Deck
- Parking
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Pool facilities
- Beach/pool towels
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 620 m. It takes 9 minutes To the beach!
Video: Лучший отель в Доминикане! Обзор Hyatt Ziva Cap Cana (zilara adults only) в 2022 году
Map
Reviews
We had a small issue with air conditioner and it was fixed in 15 minutes.
If you have kids - they have kids clubs, evening movies with popcorn, kids pools etc
But - if you like good food, that’s not your place to go.
Our daughter got food poisoning the first day we came;(
And in general the variety of veggies and fruits is very poor.
Cafe and Restaurants near hotel
I’m constantly searching for unique locations for my clients and Palapa Juanillo Wedding Restaurant and Venue is now at the top of my list! The view, the Restaurant and location - all fabulous. But what really impresses is the attention to detail in building a space that really works for events.
An event at a private residence is always much more work for my dream wedding, the spectacular roof top deck, the industrial-sized kitchen, the lounge/disco with the DJ ‘booth’ – you really thought this out from a event planner’s point of view and I thank you. My wedding celebration was a really fantastic for us!
Congratulations again on creating the most ‘wedding friendly’ wedding venue in Punta Cana! Looking forward to many incredible events at your luxurious space."
- Roxana Malente, San Jose, Costa Rica – Happy Bride.
Frequently asked questions about Hyatt Ziva Cap Cana - All Inclusive
How far is Hyatt Ziva Cap Cana from Punta Cana International Airport?
The hotel is located about 12 kilometers from Punta Cana International Airport (PUJ).
Are pets allowed at Hyatt Ziva Cap Cana?
Pets are not allowed at this hotel, but service animals are permitted.
Does the hotel have facilities for children?
Yes, there is a mini-club and animation activities for children, along with kids pools and evening movies.
What types of rooms are available at this hotel?
Room types include a variety of Junior Suites, Club Junior Suites with ocean or resort views, Quadruple Junior Suites, Swim Up Suites, and Presidential and Master Suites.
Is there beach access directly from the hotel?
The beach is a public sandy beach located 620 meters from the hotel, on the second shoreline.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 565 USD The best time to book is August 17, with rates starting from 556 USD


















































































































