The Westin Puntacana Resort & Club in Punta Cana
✅ Attentive, friendly, and accommodating staff highlighted in multiple reviews ✅ Rooms described as spacious, clean, with comfortable beds and balconies offering ocean views ✅ Well-maintained pool area and extensive beach seating with umbrellas and loungers provided free ✅ Multiple on-site restaurants and bars praised for quality food and service, allowing guests to stay on property comfortably ✅ Conveniently close to the airport, maximizing vacation time ❌ Several reviewers noted issues with seaweed and cleanliness on the beach during certain seasons ❌ Some guests experienced delays and poor service at poolside food outlets ❌ Complaints about high food prices at on-site restaurants and limited dining options during some stays ❌ One report of a loud beach party disrupting sleep until early morning hours ❌ Occasional housekeeping lapses such as rooms not being restocked or cleaned to expectations
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Description
The Westin Puntacana Resort & Club is a 5-star hotel established in 2013, offering 200 rooms in a single building on a vast 6.7 million square meter property. It features a private 4 km long sandy beach just 20 meters away, with free umbrellas and loungers. Guests can choose from room types including Traditional rooms, Premium Doubles, and Suites with balconies and ocean or beachfront views. The resort provides extensive amenities such as eight restaurants, two bars, a fitness center, sauna, tennis courts, and a kids' club with a playground. Free Wi-Fi and parking are available, alongside currency exchange and laundry services. The accommodation emphasizes comfort with soundproof, non-smoking rooms and air conditioning. The resort also offers activities like windsurfing, diving, and fishing. Many reviews praise the attentive and friendly staff, well-maintained grounds, and comfortable rooms, though some mention occasional issues with beach cleanliness and food prices.
Location
Located at Playa Blanca within the Puntacana Resort & Club, The Westin is just 3.3 km from Punta Cana International Airport (PUJ), making it convenient for travelers seeking quick access. It is a 15-minute drive from La Romana's city center. The hotel sits directly on the beachfront, with the private sandy beach only 20 meters from the property. The area offers easy access to water sports including diving and windsurfing, and guests can explore the extensive resort grounds by foot or bike, with free bike rentals available on-site.
Tips
- Expect to pay premium prices at on-site restaurants; consider dining off-property if budget is a concern.
- Bring insect repellent and check the current beach conditions regarding seaweed, especially in fall months.
- Use the free bike rentals to explore the extensive resort grounds safely and enjoy the variety of available activities.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$50.00 per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Microwave oven
- Bottled water
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Fishing
- Sun Deck
- Free parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Kids club
- Pets allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 20 m. It takes 0 minutes To the beach!
Hotel pool
Video: Experience Lifestyle at The Westin Puntacana Resort & Club - Jenna Colgrove
Map
Reviews
1) On our last night at the resort, there was a beach party at Playa Blanca until 3am in the morning. The loud bass and music made it impossible to sleep. The bass and music wreck havoc in our room with two young children. When phoning the hotel front desk, all we get is "sorry, we can't do anything about it".
2) Can't settle bill properly. There are clear discrepancies in the bill that was presented to us at check-out and what was charged to our credit card. And it's still not resolved after a month.
3) Service at the pool is lacking. We waited for almost an hour for our food - when checking with the staff, they lied and told us that the food was ready but looking for a box to pack it. We stood there waiting and saw that the bbq station had just started to cook our food. Wrong food items were delivered. We asked for condiments and the server went back and forth 3 times, forgetting it each time and finally brought it. What a disaster.
The beach was beautiful and that was about it. It's not super family friendly, especially with young children.
Frequently asked questions about The Westin Puntacana Resort & Club
How close is The Westin Puntacana Resort & Club to the airport?
The hotel is located 3.3 km from Punta Cana International Airport (PUJ), about a 5-minute drive.
Are pets allowed at the hotel?
Pets are allowed on request with a fee of US$50 per pet per stay. Service animals are also permitted.
What types of rooms are available at The Westin Puntacana Resort & Club?
Room types include Traditional room with balcony and ocean view, Traditional Quadruple room with balcony and ocean view, Traditional Double room with balcony and ocean view, Premium Double room with balcony and ocean view, Double Junior Suite with balcony and ocean view, Double Suite with balcony and beachfront, and 1 Bedroom Puntacana Double Suite with balcony and beachfront.
What facilities are available for children?
The hotel provides a children's playground and a kids' club for younger guests.
Is there beach access directly from the hotel?
Yes, the hotel has a private sandy beach on the first line, just 20 meters from the building, with free umbrellas and loungers.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 307 USD The best time to book is August 17, with rates starting from 298 USD