The staff, ABSOLUTELY all of them, are extremely attentive and kind. I would recommend this resort a thousand times for the exceptional service. From the reception to the waiters and room service
The common areas were clean and well-maintained, offering a peaceful and welcoming atmosphere. The location was perfect—close to everything but far enough from the noise to rest comfortably
Staff was phenomenal I never tipped as much as I did on this trip Armando the front desk staff was amazing he arranged all of my dinners at restaurants and helped with almost everything
The room was spotless, with a very comfortable bed and all the amenities needed for a relaxing stay. Breakfast was delicious and varied, with fresh and high-quality options
Staff were all very nice. Denny the bell hop, the young fellow who checked us in, Alexa were all especially great and deserve recognition. Overall a great experience.
Las Terrenas, Crta. las Terrenas - El Limón, km. 4 🧭 Map
About 25 minute walk down the beach towards Las Terenas you come to a cool restaurant and bar called El Mosquito. We were there Nov 2025 and will be going back next year. Excellent resort for all ages
Beautiful resort, the food was fantastic. Staff were good and friendly but not many had very good English. You can walk on the beach for miles and miles
Thank you to entertainment staff Rosa Lidia for always coming and speaking to us and asking about our day
Staff amenities treatment food. Everything was excellent. Definitely recommended Im coming back.
The beach is beautiful, those bright blue waters that I think everyone wants to see in their life! There are areas in the resort that are louder and more energetic if that's your vibe - for us we wanted to be in quieter areas, and there was space for that
There's a quiet pool for anyone that doesn't want the craziness of the big pool at the front of the resort, and you can walk along the beach and find quiet areas where you can just relax! Everyone is lovely, we have had an amazing time!
The amenities were a major highlight, from the well-kept pools and beach access to the wide variety of food options that catered to different tastes
The only negative for us is that the resort is way too big because it includes several different types of Bahia resorts and the beach water wasn’t as pretty (the beach is far out from Turquesa)
Excellent service, great resort. Clean, good wifi, easy access to whole GBP complex.
Buffet food and restaurants could be improved. And smoking should not be permitted poolside.
Bar at the beach was poorly run. An hour wait in line just to get one beer. One slow bartender for a line of 20 people.
Thanks to Elvis, Felix, Erickson, Josefina, Stephanie, Alexander & Emmanuel for making this trip and birthday memorable. Everyone was so friendly and helpful from the check in to check out
Staff were very welcoming hotel and their grounds very clean the transportation around the grounds very convenient. I tried a few restaurants they were very good the activities were fun the shows are very entertaining.
Punta Cana, Boulevard Turístico del Este Km.28 No.74 🧭 Map
The beach team — Yohan, Youhansey, Elvyn, Lorena, Jeffery, Arhensay, and Nury — created a seamless, relaxed experience each day, while Scooby at the pool brought warmth, attentiveness, and an inviting atmosphere
The staff at the members pool and beach were also top notch—friendly, professional, and always making sure we were comfortable
Same goes to Richard and Jose, who work in the Main Pool Bar, are so great! They were the best bartenders I've met here. Orlando, that works in Market, is so caring for our wellbeing
The employees are all so nice, always ready to serve happily- and in here, I have to say: Scooby (Edward) that works in the Sun Pool, is a incredible person, excepcional charisma
We had a great time at the hotel, lot's of great food (especially at the Legendary's Pool)
The service, room, beach, and drinks were excellent, which I would rate 4. 2/5, and the dinners were outstanding at 4. That said, I have a few suggestions for improvement
Great pool! Beautiful beaches. The snack bar by the pool did not have the best choices and the food was not that good. Same fried food each day.
The bar closed at 11 everyday pools close at 6 and do you research before going it's spread out and unclear what you can do or not to do bars restaurants activity ect
We stayed in villa 15, right in the center of everything, close to the buffets, main areas, and the beach
The noise level is rarely below 60 decibels. I was next door to the gym and the outdoor music started at 6:15 am. Restaurants were between 70 and 80 decibels. Each pool is louder than the last
The beach is packed and there you get not only the resort music but everyone’s personal speaker’s blasting in all directions
Great experience, first time going on a family trip with my two kids, everything worked out great with the hotel. The amenities were great and all staff members were accommodating and helpful.
It was a fantastic stay. Love the service and the attitude of workers there.
I had problems with check-in, I waited 1 hour longer than agreed and they gave me the wrong room, I booked a room and they gave me another and they didn't want to change it.
Try the french restaurant, good service and great food. Avoid the Rodizio restaurant , poor service , food just ok. Over all is a great hotel but some of the employees need better training .
Great hotel with helpful staff (Jefrey, Luis, Heilen at the reception desk ask for them they will help you ) GREAT entertainment at the pool with Marlon and Heiron awesome guys
We had a fantastic stay at this resort and I want to recognize some of the incredible staff who made our trip so memorable. Luisa at the front desk was warm, welcoming, and so helpful from the moment we arrived
Punta Cana is beautiful! The resort is very big and has all that anyone could wish. Beach is fabulous! The food is top notch. Service is fantastic! The rooms are clean
so much better than the last place we stayed (see previous reviews) the beach was excellent only wish there where more huts as you have to get up really early to try and get one
A huge shoutout as well to the entertainment team, particularly Jose, Luis, Gabriel, Yulainy, and Ray. Their energy, friendliness, and enthusiasm made the atmosphere around the resort so fun and welcoming
Deni, the bell boy, was incredibly kind and attentive, and Frank from the wait staff provided consistently excellent service throughout our stay
Punta Cana, Carretera Bávaro Km. 1, Playa Bávaro 🧭 Map
The beach is amazing, it’s in the top 5 best beaches in the world, everyone in the hotel staff works very hard to make your stay pleasant, worry free and enjoyable
The ocean water is not clear, so not the best for snorkeling but our stay was great - good food, good entertainment, good pools and GREAT drinks! While our stay was good overall, Miguel is the reason we will be back! The resort is incredibly lucky to have such an exceptional employee!
My husband and I, along with our friends, were vacationing at Barcelo Bavaro Beach this December. We just returned and can’t wait till next year to go there again. This is our 12th time in the same resort
She turns normal moments into memorable ones and guests into family. People like Keila are the reason vacations become stories you tell when you get home. Thank you for making this trip truly epic and legendary
Whether it was activities, shows, or just checking in to make sure everyone was having a great time, she did it all with real passion and a big smile. You can tell she doesn’t just do this job — she lives it
Keila Rijo from the Entertainment team is an absolute LEGEND. From day one she brought nonstop energy, genuine warmth, and that rare vibe that instantly makes you feel like you belong at the resort
Thank you to our butler Jose Santana he was always there when we needed help, especially getting out of the hotel on that rainy day. Also big thanks to the staff at Unique Beach club, Atlantic buffet , they’re amazing
This place could have been better since it has amazing beach and the food is quite decent. However all the receptionists were quite cold and rude and they did not respond at all to our requests.
Amazing Experience at gold fish beach club
I had an incredible dining experience at gold fish beach club. From the moment I walked in, the atmosphere was warm and welcoming
Great location, beautiful beach, clean and modern rooms. Food has room to improve
The portion sizes were generous and well worth the price. Overall,Gold fish beach club exceeded my expectations, and I can’t wait to come back again
Amazing service! They always made sure we were taken care of. The food was AMAZING everywhere we went, especially the unique buffet on the beach
Punta Cana, Gran Bávaro Princess, Punta Cana 🧭 Map
Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip
One of the best resort I had ever been! It would be perfect if there is also a free transportation to the airport but all was great! I will definitely comeback again..
Grand Bávaro Princess – All Inclusive was a great experience. The best part, without a doubt, is the beach: wide, soft sand, turquoise water, and a truly beautiful view
Ideal for solo vacationing, couples or families looking for a large all-inclusive resort with an amazing beach and a calm atmosphere
We stayed away from the salad bar, drank bottled water, beer and wine only. The pool and beach were close together and that is just wonderful
Perfect for relaxing, long walks, and spending the whole day by the ocean. The location is excellent and the resort feels comfortable to move around
My first all inclusive experience and it was beyond my expectation. I had a swim out room and was part of the preferred club, with a personal butler and food concierge to cater for halal food
The room was always very clean. The staff were ALL very friendly. The gardens/yards were always clean & tidy. The food was excellent every day…… except Monday (yesterday)
We booked a preferred swim-up room at the family pool, which was absolutely perfect for our group with children. The service we received was truly exceptional
Castillo, the bartender at the preferred family pool, went above and beyond every single day. He quickly learned all of our drink orders and always had our favorites ready
The place is not too clean. A bit worn out and the restroom disbaled seating has old rust and the drainage is not attached on the shower.
The activities are fun and the food is top notch . Service is amazing too ..
Castillo is by far the best bartender we've ever encountered at a resort!
Our butler/concierge Albert was equally amazing. He was attentive, responsive, and made sure we had everything we needed throughout our stay
The pools and beach were clean with plenty of amenities. The staff was nothing short of stellar. We will absolutely be returning to Cayo Levantado Resort in the future. Total perfection from start to finish
The cuisine is varied and delicious, with a highlight being the seafood. Yazmin, the Food & Drink manager, made perfect adaptations to our style of enjoying the beach with snacks and drinks
Beautiful property! One of the nicest hotels ai’ve stayed at. The food is great, the beverages everything. Beautiful private beach, nice big pools, a great place to relax
The hotel's surroundings are beautiful, as is the beach, but what truly made the stay special was the attention from the entire team, including Emanuelle, with her contagious smile
The facilities are impeccable; everything is well-maintained, modern, and impeccably clean. The island's natural beauty boasts breathtaking landscapes. The rooms are spacious, comfortable, and have high-quality linens
One of the first statements made to us was “you are home. ”
The resort is gorgeous and immaculate. Our room was absolutely perfect. The food was delicious and fresh, every meal, every time
Overall, my stay at the hotel was very pleasant. The staff were extremely kind and attentive, the food was excellent, the pools were spotless, the beach was beautiful, and the gardens were well cared for
It showed signs of poor maintenance, had a damp odor, visible mold in the shower corners, a loose toilet seat, and a leaking sink that required placing a towel on the floor
The changing room doors by the pools are on backwards so everyone can see in but you can't see out. We noticed a downward trend in the RIU hotels in punta cana since we started going there
The room was clean, pool hours were more limited, the equipment in the gym is broken and have been for years. The food was not as good as most other Riu hotels
We have stayed at lots of Riu hotels all around the world because we like the all inclusive service and pools
Aside from the room maintenance issues, everything else was excellent
The usual suspects of pool chair hogs every stinkin day that the resort needs to better address ( There are signs at literally every pool cabana and umbrella to address the issue but obviously the offenders cant read!!) Second issue is reserving the ala carte restaurants
Having access to 4 large and very nice pool areas was great. The room was okay but the room cleaning staff was excellent. The food at the buffets for breakfast, lunch, and dinner had a wide variety of options
The ala carte restaurants Asian Fusion and their Rodizio Grill was excellent. The beach area is vast, very walkable, and very pretty with lots of palm trees
There were plenty of chairs with palm umbrellas in the beach area. Now there was a couple issues that I had on this resort
The pools were so much fun! There’s a quiet pool where to read/tan and things like that if that’s more your vibe
(the girls names are harder to remember for me but did just as good!) not only was the entertainment crew awesome but the landscapers, life guards, bartenders, restaurant crew, and lobby workers looked like they loved their jobs and gave us a friendly smile and most of the time said hi to us!
Great place! Everyone is so friendly, the food is good, and there is plenty to do. No one is at the pool right when they open in the morning.
The overall cleanliness is excellent, as is the maintenance of the hotel and rooms. However, the staff's service is terrible. Upon arrival, there was no one to help me with my luggage; no one would budge
Fabulous experience! The beach is beautiful! The rooms were spacious and the entire property is very clean! The staff was attentive and super friendly! The pools were refreshing! Note-the swim up bar had kids in it
Our initial room had some minor issues and the staff immediately fixed the problem. Other than that, the service was stellar, food absolutely amazing, and the most beautiful beach
and while there was a bar, there were no bartenders (there were on the walk up side. but servers come right to the pool, too)
They have a good amount of activities to keep you at Bay during your stay. The rooms are spotless-clean and you can get an excellent view of the sun setting by taking a 3-minute walk to the beach
Lovely beach but there aren't a lot of sunbeds for all the hotel guests. The pool is also nice and it's convenient that it's right by the beach and close to the bar
The hotel has a beautiful environment, beautiful sea water, comfortable beach, golf course, football field, tennis court, basketball court, and many recreational facilities on the sea
I had the best time with my huge family! Everyone who works at this resort is so wonderful and accommodating! Aniblaisy from the entertainment team turned my trip from a 10/10 to a 100/10! She was so kind to me every time we spoke! She introduced me to do some activities and I had so much fun every time! Also, a shoutout to housekeeping! Not only was my hotel room the best hotel room I’ve ever stayed...
The hotel has eleven dining halls, providing different food services
The room was nice and spacious with a huge bed. There was also a Jacuzzi in the balcony but I didn't try it. The fridge was restocked every day, including bottled water
The club is very weird, there are 3 almost naked dancers and the music seems to have stopped in time. I was transported back to the early 2000s
Lots of sunbeds at swimming area and beach, beach was just near to swimming pool area. Food was okay, but we understand it as there are lots of tourists to feed. Also we tried other restaurants, they were nice too
Staff everywhere are just amazing. Room cleaned every day, new towels every day. Beach was clean and nice, had some rocks in the water, but not a big deal. Hotel had lots of trip out choices, so we went for 4 trips
We spent in that hotel 10 days. Hotel was great, staff helped suitcases to the room and when checked out took them to lobby area. Hotel itself if nice, staff very friendly
Awesome beach and Caribbean sea! Good friendly staff. Animation guys are funny and very joyful. Mosquito guy and Jackson are the best guys out there! You can find good food. Big pool.
We had a very nice stay! Food was amazing, friendly animation team that was taking care of fun nights and we had very lovely waiter in the restaurant
They treated me like a princess in this Solo trip. I loved it and will come back for sure. I do recommend paying for the sun club so you can be away from kids if desired
We had a 7-night stay, we were a group of friends, the experience was wonderful, the beach in this area was spectacular, turquoise color and transparent water
It has been a wonderful experience, we came for 4 days and have no regrets so far. The children's kids club has been wonderful and entertaining for the children and there's plenty of adult entertainment as well
throughout the day and until late night, the food is pretty exquisite also tropical, American variety as well
First of all! Best butler is Carlos Rosario! You need to get in contact with him at your arrival, he will take care of all your needs and make sure you get a VIP experience! The resort is amazing with super nice rooms and views
The staff truly made our experience memorable, everyone we encountered was incredibly polite and attentive. Their warmth and professionalism deserve genuine praise
Great place! Very nice facilities, a good variety of pools, and an amazing beach. The staff at the hotel were very pleasant and attentive
Beautiful hotel, the proximity to the beach was good and will be back soon
We have a great time at the Grand Sirenis Punta Cana. The staff was very attentive and helpful. Sheila, our housekeeper, was very sweet, kind and very hard worker. She keep the room clean, tidy and stock up everyday
My first time in Dom rep. Hotel is great. The staff are excellent. Bar staff are very friendly. David is a great guy, very professional. The pools are beautiful. I would like to come back next year with my family.
what a lovely hotel some staff are friendly some are not , especially if you don’t tip !!
Tipping is essential here or your holiday will be ruined !!
very clean rooms lots of verity of food the restaurants are the best food , make sure you book straight away , but also tip again !!
if your English tour definitely second best so just remember that
On our last day she made a special towel deco for the kids. Pedro at Expedia counter desk was always friendly and kind. He was so helpful that he upgraded our rooms to family suites for privacy and extra space
The resort was not too busy in September which was nice because we always found a spot on the beach, by the pool, water park and best of all they always had towels
Absolutely loved our stay! The hotel is right on the beach with stunning ocean views, clean and stylish rooms, and friendly staff who made us feel welcome from the start
The activities, entertainment, and shows were so much fun. We had the best time during our stay thanks to the entertainment team. Extra thanks to Peluche for taking the time to make sure we enjoyed our stay
We did yoga and zumba on the beach which was fun! We preferred the buffet over the restaurants, as it was pretty much the same food just in a different form
This resort is only worth visiting for the beach and landscape, otherwise in terms of service, rooms and food it is a complete mess. It is messy, not refurbished, smelly, dirty and overall not taken care of
A real honest review: This resort is really nice if your trying to have a chill week. The rooms are exactly what the photos on the website look like, the food is a huge buffer with a lot of selection
My family will definitely be coming back thanks to the staff and their entertainment. I don’t want to go home! We had so much fun dancing and singing with Peluche and the whole entertainment team