Family Club Harz in Quedlinburg
✅ Large and clean rooms with bunk beds appreciated by children ✅ Friendly and mostly competent restaurant staff ✅ Good outdoor play areas and various children’s activities including swimming lessons ✅ Convenient location close to town center and historic landmarks ✅ Free parking and family-friendly facilities such as children’s playground and games room ❌ Food quality described as poor, with complaints about cold meals and limited menu options ❌ Mandatory full board meal plan with no buffet at dinner, causing inconvenience ❌ Spa is off-site and basic, no sauna or substantial adult amenities on-site ❌ Language barriers with limited English spoken by staff ❌ Reported rudeness from childcare staff and cramped dining spaces during mealtimes
Rooms and prices
deals
deals
deals
deals
deals
Description
Family Club Harz is a four-star hotel located in Quedlinburg, Germany, designed primarily with families in mind. The property offers a variety of room types including Standard rooms, Apartments, Family Apartments, and Cottages. Guests can enjoy a range of on-site activities such as billiards, table tennis, darts, and skiing nearby. The hotel features a small indoor pool with a pool cover, a garden, terrace, and a children's playground. Dining options include a restaurant and bar, with a mandatory full board meal plan covering three meals a day. Internet services and free parking are available. While the hotel provides family-friendly facilities and a 24-hour front desk, reviews indicate mixed experiences regarding food quality and adult amenities. The spa services are off-site and basic, and language barriers with English are noted. The hotel allows pets with fees and offers non-smoking rooms throughout.
Location
Family Club Harz is situated on Westerhäuserstr. 43 in Quedlinburg, approximately 733 meters from the Collegiate Church of St. Servatius Treasury and 766 meters from Castle Hill, a historic castle and church complex. The hotel is about 124 kilometers from Hanover Airport (HAJ). The town center is reachable within a 10-minute walk, making it convenient for guests to explore local Christmas markets and historic sites on foot.
Tips
- Expect to pay for full board as partial meal plans are not offered, and prepare for meals to be served rather than buffet style in the evening.
- Bring English language support if you do not speak German, as staff may not speak English well.
- If traveling with children, take advantage of the kids’ activities and playground, but adults should not expect extensive amenities like spa or sauna on site.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 3 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Breakfast not provided
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00-20:00. Check out time: 07:00-11:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Family room
- Cable TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Safe-deposit box
- Shoe shine
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Restaurant
- Packed Lunches
- Internet
- Library
- Billiards
- Hiking
- Fishing
- Ping-Pong
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Seasonal indoor swimming pool
- Conference Hall
- Darts
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Ski storage
- Skiing
- Pets allowed
Video: Family Club Harz, Quedlinburg, Germany - Review HD
Map
Reviews
The rooms are very large, there's a bathroom, and plenty of outdoor play areas and activities for children.
But there's nothing for adults. No spa, no sauna, no indoor or outdoor sports. Only massages from an external provider. The food isn't particularly good either, and when we were there, there wasn't even any music playing.
And speaking of the food: everything is brought to you in the evenings; there's no buffet. You even have to wait for the salad. And you have to fill out slips of paper beforehand. It's incredibly cumbersome what the staff has to do: bring slips, collect slips, bring drinks, bring food, clear dishes, bring refills. Some days I just handed the slips in to the kitchen myself. It would be easier for everyone if there was a buffet in the evenings like there is at lunchtime, at least for salad.
The room was large and clean.
The staff were friendly, especially in the restaurant. They (mostly) knew their job.
Nice outdoor area.
Now the negatives:
There wasn't enough space at mealtimes; you felt like you had to rush your food so another family could sit down.
Our food arrived cold, whether it was in the evening or the scrambled eggs in the morning.
The taste was okay, but not exceptional.
The breakfast buffet was the same every morning.
The staff responsible for childcare were incredibly rude. My 5-year-old son asked me what was wrong with the woman.
When my child was asked his age and answered normally, and then an adult woman replied that she was younger than him, only 4 years old, my son, like the rest of my family, found it embarrassing to behave that way. I still wonder what was supposed to be funny about it.
I also work with children, and it would never occur to me to speak to them in such an embarrassing way.
... All in all, I wouldn't stay at this hotel again.
It's not worth the price.
Everything was great – our grandson was happy. The staff were very friendly, and the food was excellent. We especially appreciated the option of swimming lessons for children. We highly recommend this hotel. Of course, it's important to understand that the focus here is on children, not adults. Another plus – the town center is just a 10-minute walk away (currently at the Christmas market).
Wirklich.... Alles in allem...Megageil. 🤘🏻
POIs near hotel
Frequently asked questions about Family Club Harz
What types of rooms are available at Family Club Harz?
The hotel offers Standard rooms, Standard Double rooms, Apartments, Family Apartments, and Cottages.
Is breakfast included in the room rate?
Breakfast is not provided; the hotel requires a full board meal plan including three meals a day.
Are pets allowed at this hotel?
Pets are allowed but fees apply. Contact the property directly for details.
Does the hotel have a swimming pool?
Yes, there is a small indoor pool with a pool cover; outdoor pool use is limited in cold weather.
How far is Family Club Harz from major local attractions?
It is located about 733 meters from the Collegiate Church of St. Servatius Treasury and 766 meters from Castle Hill.


































