Mercure Hotel Freiburg am Munster in Freiburg

Great stay and very good breakfast. Everything was excellent but my bed was alittle too hard for me. May be suitable for others. Other than that exceptional service at the desk. The man gave a very warm welcome and spoke well in English 🏴󠁧󠁢󠁥󠁮󠁧󠁿. Would recommend.

The hotel is good
Facilities: complete
Sanitation: clean
Service: excellent

I like staying at Mercure Hotels since you know what you’re paying for.

Rooms are always clean and tidy. Spacious enough for all people staying. I stayed at a double room and it was really nice. The bathroom was very modern and you have tea and coffee in your room. The pillows were not very comfortable and the mattress was quite hard.

One of the things I dislike about some hotels are the carpets, which get pretty dirty with time. At the hotel this is also sadly the case.

The service and hotel personnel were amazing! Super helpful and friendly all the time. You feel under great hands.

The breakfast ist a continental breakfast but I must say the coffee was terrible. Maybe because of the coffee machine.

Other than that I really enjoyed my stay here! Great location near everything in Freiburg and if they fix some small few details it would have a perfect score. Would gladly come back.

The hotel is in a good location, with a parking lot underground, but the service is a bit average. My colleague told the front desk that he would check out one day in advance, and they agreed. But after checking out, the hotel called to claim the money.

nice hotel but single beds are small. Slippers/ shaving kits are provided on request.

All good

A modern hotel in the town centre. Very helpful staff who speak fluent English. Rooms are clean and spacious with TV, desk and coffee making facilities and a complimentary bottle of water. The beds are suitable for back sufferers and there is plenty of wardrobe space and a safe also. The ensuite is very spacious as well and clean. Although central the rooms are very quiet. The hotel serves breakfast in the morning. Recommended.

This was a special trip; after many nights away from home for work this year, my wife and I finally got to spend some time together on a holiday. I shared this with the hotel team before our arrival and they really looked after us. The room, the service and everything was just awesome and we had a fantastic six night stay as part of our trip. I’d stay here again tomorrow!
The hotel is brilliantly located on the edge of the Altstadt (Old Town), with a park house in the complex. Freiburg im Breisgau is a fantastic place; the sites, the people and the feel of the place are just awesome, and this hotel is a great base from which to take it all in.

Great stay! Staff is attentive and friendly. They went beyond by leaving us nice treats for my husband's birthday, which was much appreciated! The room is of a good size with all one might need for a city getaway. Very cosy room, despite it being on the city center, it was surprisingly quiet, nice for a couple of light sleepers. Good decor throughout the rooms and hotel. The breakfast had plenty of options hot/cold/fruits/cereals and different types of delicious bread/bretzel, great tasting coffee. The view from the breakfast room is gorgeous this time of year (fall). Overall, a very enjoyable experience, thoroughly recommended!