The Heidelberg Exzellenz Hotel 3*, Heidelberg (Germany): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room

Wireless internet, shower and private bathroom

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Double Studio

Private bathroom

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Triple Family Studio

Family room with bathroom

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Run of House

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Standard room

Wireless internet and private bathroom

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Standard Single room

Wireless internet and private bathroom

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Standard Triple room

Kitchen, wireless internet and minibar

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Kitchen in the room

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Standard Family room

Family room with bathroom

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1 Bedroom Standard Quadruple room

Private bathroom

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Studio

Kitchen, wireless internet and private bathroom

Kitchen in the room

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Single Studio

Private bathroom

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Family Studio

Family room with kitchen, mini-bar and shower

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Kitchen in the room

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Single Family Studio

Family room with bathroom

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Standard Studio

Private bathroom

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Business Studio

Private bathroom

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Business Family Studio

Family room with bathroom

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Cottage

Private bathroom

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Single Cottage

Private bathroom

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Family Cottage

Family room with bathroom

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Single Family Cottage

Family room with bathroom

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Deluxe Cottage

Private bathroom

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Deluxe Family Cottage

Family room with bathroom

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More rooms

Description

Hotel opened in 1900, renovated in 2010. In this hotel 48 rooms, 2 floors.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are allowed Fee: €10.00 (approx. US$11.77) per pet per night
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard
Check in time: 14:00-22:00. Check out time: 06:00-11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Elevator/lift
Smoke-free property
Heating
Express check-in
All Spaces Non-Smoking (public and private)
Reception desk

Rooms

Allergy-free rooms
Non-smoking rooms
TV
Hairdryer
Shower/Bathtub
Wardrobe/Closet
Linens
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Iron and board
Laundry
Dry-cleaning
Shoe shine
Luggage storage
Wake-up service
Telephone
Iron

Meals

Breakfast
Bottled water

Internet

Free Wi-Fi

Transfer

Airport transportation

Languages Spoken

Spanish
German
English

Parking

Parking

Pool and beach

Beach/pool towels

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Pets

Pets allowed (under 5 kg)

Street view

Video: The Heidelberg Exzellenz Hotel, Germany | Travel Facts

Map

Reviews

Cleanliness

Amenities

Location

Service

12.12.2025 Jennifer

I really enjoyed the ease of this hotel.
I travelled for business and everything was ready, efficient and accessible.
The room was spacious, clean with a kitchenette which was very useful. The bathroom was large, clean with lots of room for my toiletries and makeup. Great lighting for application in morning. 😉
The staff were not available when I arrived, however, they have a super easy system to acquire key and access building. I met the staff for breakfast, they were friendly, helpful and kind.
The location is great for people who want to be close enough to walk to center, yet far enough to sleep with minimal noisy pollution.
Highly recommend

06.12.2025 Derrick

Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.

28.11.2025 Catalina

Very clean, nice personnel, good positioning. It's a very nice place to stay fost a few days.

20.10.2025 Jonathan

Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.

11.10.2025 Mark

We stayed here for 3 nights and had a very good experience.
Best part: the very caring staff! Example: I'm used to a soft mattress and so they put on a mattress topper and brought extra pillows, too. That made all the difference! Thank you!!
Our room was very nice, beautifully kitted out, extra chairs, desk, lounge chair, fridge, kettle.
Excellent and varied breakfast 🥞 with a number of organic items. The public spaces of the hotel are equally well-maintained, comfortable & beautiful.
Unreserved commendation!

17.09.2025 Barbara

Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.

15.09.2025 Pete

Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security.
Stunning city to visit, this was the perfect overnight stop.

15.09.2025 Nam

1. The room was excellent – spacious, well-equipped, beautifully decorated. Even though I was far from home, it truly felt homely.
2. Guests can enjoy complimentary drinks such as coffee and juice. Sitting and relaxing in the lobby felt very chill.
3. The price is very reasonable for what you get.
4. 😔 However, the rooms are not consistent in size or quality, even when paying the same rate.

Overall: Exzellenz Hotel really lives up to its name and is worth recommending.

29.07.2025 andrew

Had an amazing stay. Location is 10 minute walk from main strip but much more quiet area with very friendly staff and really good breakfast spread in the mornings. Highly recommend for large groups as they were very accommodating.

01.07.2025 Valerie

This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking

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POIs near hotel

Heimatmuseum Oftersheim (9 km)

Cafe and Restaurants near hotel

Restaurant «Mr. Wu» (3 min)

Bahnhofstraße 4, 69115 Heidelberg

Restaurant «Westcoast» (3 min)

Kurfürsten-Anlage 1, 69115 Heidelberg

Италиански ресторант "Да Винчи" (4 min)

Bahnhofstraße 29, 69115 Heidelberg

Frequently asked questions about The Heidelberg Exzellenz Hotel

How much does it cost to stay at The Heidelberg Exzellenz Hotel?

The cost of staying in The Heidelberg Exzellenz Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 133 USD. Enter your dates to see the exact offer prices.

Which sights are located near The Heidelberg Exzellenz Hotel?

The nearest sights are: Landessternwarte Heidelberg-Konigstuhl (2.5 km) and Neuburg Abbey (4 km)

Which room categories are available in the The Heidelberg Exzellenz Hotel?

You can book Run of House, Standard room, Standard Single room, Standard Triple room, Standard Family room, Standard Double room, 1 Bedroom Standard Quadruple room, Studio, Single Studio, Family Studio, Single Family Studio, Double Studio, Triple Family Studio, Standard Studio, Business Studio, Business Family Studio, Cottage, Single Cottage, Family Cottage, Single Family Cottage, Deluxe Cottage, Deluxe Family Cottage in the hotel. Please check room availability by choosing your dates

Are pets allowed at The Heidelberg Exzellenz Hotel?

Yes, pets are welcome at The Heidelberg Exzellenz Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).

What’s the cancellation policy at The Heidelberg Exzellenz Hotel?

The cancellation policy at The Heidelberg Exzellenz Hotel depends on your room type and booking terms.

Does The Heidelberg Exzellenz Hotel offer airport transfers?

No, The Heidelberg Exzellenz Hotel does not provide airport transfers for guests.