Hotel Wiener Botschaft in Veitshoechheim
✅ Rooms are spacious, clean, and well-maintained with modern bathrooms ✅ Digital check-in and key code system worked well for many guests ✅ Complimentary coffee and tea were plentiful and appreciated ✅ The hotel is located in a historic building with tasteful interior design ✅ Free parking is available on site ❌ No staff present on site leading to difficulties in check-in and customer service outside business hours ❌ Parking is limited and can be confusing due to private and business use of nearby spaces ❌ Requests such as baby cribs were sometimes not fulfilled or required guests to find them themselves ❌ Noise from nearby railway line was disruptive for some guests ❌ The check-in app and system had technical issues and poor communication in several reviews
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Description
Hotel Wiener Botschaft is a three-star accommodation located in a historic building in Veitshoechheim, offering a wide range of room types from Standard rooms to various Suites including Deluxe and Quadruple Suites. The hotel operates with a fully digital check-in system, without a traditional reception desk, requiring guests to use an app or phone for access and communication. Rooms are described as spacious and clean, with modern bathrooms and a vintage vibe. Amenities include free WiFi, free parking, safety deposit boxes, and pet allowance with a fee. While the rooms are well-maintained and some guests appreciated the plentiful coffee and tea supplies, several reviews pointed out challenges with customer service availability outside business hours and the absence of on-site staff. The hotel also provides express check-in/check-out, and some rooms come with coffee and tea makers. Expect a unique stay that blends historic architecture with modern self-service technology.
Location
Hotel Wiener Botschaft is situated at Herrnstraße 19 in Veitshoechheim, about 97 km from Frankfurt International Airport (FRA). The hotel is close to local landmarks such as the Jewish Cultural Museum Veitshöchheim, just 201 meters away, and the ruins of Ravensburg Castle approximately 2.1 km from the property. Guests can find two nearby dining options within 210 meters: Restaurant "Fränkische Gaststube" and Restaurant "Hotel Ratskeller Veitshöchheim." The hotel is a short 3-5 minute walk from the village center, where additional cafes and restaurants are available. Free parking is offered on site, though parking availability can be limited and somewhat unclear according to guest feedback.
Tips
- Arrive early in the afternoon to secure a parking spot.
- Prepare for a self-service check-in by reviewing your access codes and instructions in advance.
- If traveling with a baby, confirm crib arrangements well before arrival as they may not be set up automatically.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: €10.00 (approx. US$11.72) per pet per day
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
Services and facilities
- Smoke-free property
- Express check-in
- No elevators
- Safe-deposit box
- Breakfast
- Vending machine
- Free Wi-Fi
- Hiking
- Picnic area
- Free parking
- Pets allowed
Hotel view
Map
Reviews
Beware - outside of their business hours there is no customer service available. I tried every means available email, after hours phone, text message with no response.
Similar to a review 11 months ago, the baby bed I requested was not provided. We had to find it ourselves because I received no response.
The parking situation is terrible and unclear. People regularly parked during our stay in ways that prevented other cars from leaving. The information says street parking is available, but it is not clear where. The closest street spots are marked private. The business on ground level also utilized the courtyard.
The sofa bed was broken. The extra plates and cups in the common area were helpful. The room was as pictured and expected.
DO NOT STAY HERE!
We didn't encounter any other guests during our stay. The 2-floor room we stayed in wasn't convenient with a baby. We would have preferred a single-floor room.
Overall, the hotel has a vintage vibe, but it feels more like an Airbnb due to the setup. The location is strategic, just a few minutes drive to the center, and offers free parking.
On a positive note, the room was clean, the bathroom was modern, and they provided a coffee and tea maker.
The only down side was the limited parking availability. You must arrive early afternoon to get a space.
Unfortunately near the railway line - trains running throughout the night. Spacious room and funky bathroom. Heaps of tea and coffee available. Tv failed to work and no breakfast voucher - but we did use the suggested cafe and it was decent. E-mail arrived at 11am, whilst I was in transit, but a phone call soon sorted an entry.
If you don't mind 3-5 minutes walking to the city center you'll find nice dining- resp. breakfast options.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Wiener Botschaft
How is the check-in process handled at Hotel Wiener Botschaft?
Check-in is fully digital with no reception desk on site. Guests receive codes to enter the building and their rooms, and communication is primarily via phone or app.
Are pets allowed at this hotel?
Yes, pets are allowed with a fee of approximately €10.00 (about US$11.72) per pet per day.
Is parking available at the hotel?
The hotel offers free parking on site, but guests have reported limited availability and some confusion about parking spaces.
Does the hotel provide breakfast?
Breakfast is available at the hotel, but additional fees apply. Guests should contact the hotel for details.
What room types are available at Hotel Wiener Botschaft?
Room types include Run of House, Standard room, Standard Double room, Deluxe room, Deluxe Double room, Classic room, Classic Double room, Suite, Quadruple Suite, Double Suite, Deluxe Suite, Deluxe Single Suite, and Deluxe Double Suite.
