Hunguest Hotel Mirage in Heviz

We liked everything about this property. This is not our first time at this hotel and we are happy coming back to it year after year.

Clean, tidy, excellent breakfast. Chance to rent the nearby garage for a fee

The hotel is excellent, very welcoming, with good food, a beautiful location, and kind and friendly staff.
Unfortunately, the wellness area is absolutely inadequate, and the sauna area is terrible, as everyone does what they want, with no supervision or information on proper use, including hygiene, of the area.

Excellent location in the center of Heviz, warm welcome at the reception, culinary symphony. The hotel has an excellent swimming pool, saunas, massages. I recommend it to everyone.

We chose this hotel to celebrate our 5th-year anniversary and fulfill a long-held wish to visit Hévíz. The hotel proved extremely easy to find, benefiting from an excellent city-center location that placed us close to the renowned thermal lake and numerous local shops. Our welcome was seamless; check-in was smooth and quick, and we were pleased to find complimentary amenities for our anniversary waiting in our room—a genuinely nice and thoughtful touch. Our room itself was satisfying: it was clean and spacious, featuring a big balcony. Although it was located opposite the lift, it remained quiet and easily accessible. The hotel staff provided excellent service throughout our stay. From the attentive reception team, who explained everything clearly upon arrival, to the dining staff who were prompt in clearing dishes and checking on our drink orders during breakfast and dinner, the service was consistently nice. We booked the half-board option, which offered a satisfying dining experience via a Swedish table. While not comparable to large resort hotels, the selection covered everything we needed. Breakfast was amazing, allowing me to enjoy all my favorite foods to start the morning. For convenience, we also appreciated being able to purchase our three-hour thermal lake tickets directly at the reception desk. Our departure was as efficient as our arrival; check-out was smooth and quick. Crucially, the reception staff was very nice, attentively listening when we offered feedback, showing a genuine commitment to improving the guest experience. However, we did encounter a few points of disappointment concerning the wellness facilities. The pool was a little cold for our comfort, though this feedback was well-received by the staff. Our main frustration stemmed from the booked sauna session. It was disappointing that the seans only lasted about 10 minutes instead of the expected 15. The session involved pouring water and ice onto the heater, sometimes fanning us with a towel, but it lacked the usual therapeutic additions like salt or honey rubs—only scents were used. Regarding attire, while it was not explicitly mentioned that swimwear was forbidden, the common expectation for a standard sauna seans is to be without a swimming suit. Unfortunately, the supposed no-swimsuit etiquette was not enforced, as several guests arrived in swimwear, which was quite annoying.

Great hotel in the centre of Hevitz few steps away from the famous Hevitz Thermal Lake. SPA is nice with saunas and one pool and one hot tub. Food delicious.

Great hotel in a central area of Hevitz. Not thr biggest SPA but still bigger than average in that area. Not crowded. Food options and quality of the food outstanding for this type of accommodation.

The rooms were impeccably clean and well-maintained, making it easy to relax. The staff were genuinely friendly and always ready to help with a smile - they even gave us a complimentary bottle of champagne for my partners birthday! The spa was a real highlight—peaceful, modern, and a perfect way to unwind. And the food was absolutely outstanding! Every meal was a treat. Highly recommend for anyone looking for comfort, relaxation, and top-notch service. It's also perfect for those who enjoy peace and quiet - as there are no kids!

This is the most cost-effective hotel in our entire trip, with the lowest price and breakfast and dinner included. The hotel has hot springs, but we didn't prepare for hot springs because we were a little hesitant about mixed bathing for men and women. The room was very big.