Ensana Thermal Heviz in Heviz
✅ Guests frequently praise the cleanliness and spaciousness of rooms, including balconies with nice views. ✅ The spa facilities, including indoor and outdoor thermal pools and saunas, receive high marks for quality and variety. ✅ Many reviewers highlight the friendly and professional staff, especially in the wellness and medical centers. ✅ Food is generally described as good and varied, with several noting delicious breakfasts and dinners. ✅ Free access to the spa complex and provision of bathrobes for pool use add to guest comfort. ❌ Multiple reviews report inconsistent room housekeeping, with some rooms not cleaned daily and issues with dust and bathroom cleanliness. ❌ Some guests found the food repetitive and lacking flavor, with a few noting dry bread and limited breakfast variety. ❌ There are complaints about staff attitude, including reports of boredom or unfriendliness in service roles and one serious allegation of discriminatory behavior. ❌ The outdoor pool has been described as showing wear, including slippery tiles and sharp edges causing injury. ❌ Parking is charged despite some bookings indicating it should be free, which some guests found frustrating.
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Description
Ensana Thermal Heviz is a four-star hotel built in 1976 and renovated in 2012, located in the heart of the Heviz spa resort. It offers 210 rooms ranging from economy to suites, many with balconies and park or city views. The hotel features a comprehensive wellness center, including two indoor thermal pools at 33 and 37°C, an outdoor thermal pool with a sunbathing terrace, a swimming pool, jacuzzi, hammam, and a sauna-srub in the park. Guests benefit from free access to the spa complex and a range of treatments like massages, mud therapy, and light therapy, focusing on musculoskeletal health and relaxation. The Emporium Wellness salon also offers beauty services such as manicures, pedicures, hairdressing, and solarium. Dining options include a restaurant with buffet service and a café. The hotel combines wellness facilities with business amenities like a business center and meeting rooms, along with practical services including laundry, souvenir shop, and car and bike rental.
Location
Ensana Thermal Heviz is centrally positioned on Kossuth Lajos utca in Heviz, approximately 9 km from the town of Kesthey and 13 km from Balaton International Airport. The hotel is a short walk from the famous Heviz thermal lake, making it convenient for spa visitors. Nearby dining options include the RÓZSAkert restaurant 284 meters away and the Aquamarin Hotel café 318 meters away, both within easy reach. The hotel provides free bike rentals for exploring the area. It is also close to bus stations, facilitating travel to nearby attractions.
Tips
- Book a room with a balcony to enjoy the views and fresh air.
- Bring your own mineral water if you prefer bottled water, as some guests found the tap water taste unpleasant.
- If you plan to use the pools extensively, request bathrobes at reception to avoid bringing your own.
- Verify parking fees at check-in to avoid unexpected charges.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €26.60 (approx. US$30.98) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa, JSB
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Electric car charging
- Non-smoking rooms
- Room service
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Free Wi-Fi
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Table Tennis
- Tennis court
- Fitness facilities
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Pets allowed
Hotel view
Video: Санаторий «Ensana Thermal Aqua», Хевиз, Венгрия 🇭🇺 - sanatoriums.com 👍🏻
Map
Reviews
Breakfast menu is same , no variety
But the room housekeeping is very disappointing, no every day vacuum cleaning, dust removal, washing floor and cleaning in the bathroom. They just clean out the rubbish bins, that’s all. Within 4 nights stay there was no any normal cleaning, bathroom and toilet washing, bed sheets change. Highly recommend the hotel management to improve room keeping procedures.
Sauna facilities are good
Close to hot spring lake
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Ensana Thermal Heviz
What types of rooms are available at Ensana Thermal Heviz?
The hotel offers a variety of room types including Run of House; Economy room; Economy Double room; Standard rooms with options like park view, balcony, or single/double/triple/quadruple occupancy; Superior rooms with similar options; Deluxe rooms; Premium room; and several suite types including Single Suite, Double Suite, Quadruple Suite, and Standard Suite.
Is parking available at the hotel, and is it free for guests?
The hotel has paid parking available. Some reviews mention frustration about parking fees despite bookings indicating free parking, so confirm directly with the hotel.
Are pets allowed at Ensana Thermal Heviz?
Yes, pets such as dogs and cats are allowed on request with a fee of approximately €26.60 (about US$31.61) per pet per night.
Does the hotel provide spa and wellness facilities included in the stay?
Yes, guests have free access to the spa complex, which includes two indoor thermal pools, an outdoor thermal pool, swimming pool, jacuzzi, hammam, sauna-srub, and various treatments in the medical and wellness centers.
How far is Ensana Thermal Heviz from Balaton International Airport?
The hotel is located approximately 13 km from Balaton International Airport.



















































































