Hotel Erzsébet in Heviz
✅ Friendly staff and good food mentioned by several guests ✅ Wellness area included in the price, appreciated by family guests ✅ Central location close to the thermal lake ✅ Clean bed linens and renovated bathrooms noted by some ❌ Multiple reports of cockroach infestations in rooms ❌ Rooms described as old, dark, and needing urgent renovation ❌ Inconsistent air conditioning operation without proactive communication during maintenance ❌ Complaints about poor cleaning, especially bathrooms and floors ❌ Issues with refunding payments and reservation management ❌ Wellness facilities sometimes unavailable (e.g. due to COVID-19) ❌ Food quality and variety described as poor by some guests
Rooms and prices
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Description
Hotel Erzsébet is a three-star hotel located in the heart of the Heviz resort, built in 1995 and renovated in 2013. It offers 45 rooms of various types, including Standard, Superior, Deluxe, Suites, and Apartments, some with balconies. The hotel features a wellness center with a Finnish sauna, infra-sauna, steam cabin, jacuzzi, and a range of medical and cosmetic treatments such as GUNA therapy, hydrotherapy, and mesotherapy. Guests have access to free Wi-Fi, a restaurant with a diet menu, a bar, a garden, and a terrace for sunbathing. The hotel operates a 24-hour front desk and provides services including currency exchange, luggage storage, and bike rental. It does not allow pets but welcomes service animals. The staff has been described as friendly by some guests, and wellness access is included in the room price.
Location
Hotel Erzsébet is situated centrally in Heviz, just 200 meters from the famous thermal lake, making it convenient for visitors aiming to enjoy the spa waters. The hotel is about 11 kilometers from Fly Balaton International Airport. Nearby dining options include the Hunguest Hotel Mirage restaurant 69 meters away and Eiscafe Cappuccino Kávéház at 111 meters. The hotel’s location allows easy walking access to the town’s main attractions and facilities.
Tips
- If you plan to stay here in summer, ask about air conditioning status beforehand.
- Families will benefit from the included wellness area access and can request cots and high chairs.
- Since some guests noted cleanliness issues, especially in bathrooms, inspect your room upon arrival and report any problems immediately.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Gluten-free, Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 07:00-10:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Cafe
- Restaurant
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Tour assistance
- Bike rental
- Hiking
- Parking nearby
- Garage
- Spa tub
- Fax and copy machine
- Cycling
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- First Aid Kit
- Pets allowed
Street view
Video: Spa Hotel Erzsebet*** (Эржебет), Хевиз, Венгрия - Экспертное мнение sanatoriums.com
Map
Reviews
The whole hotel is old, dark, not cleaned well, long story short it needs an urgent renovation as it looks like nothing hasn't been done in it since it opened. Rooms same story, the only thing that was clean were the bed sheets, the bathroom was horrible. Dirty, rusty, full of scale & dust. Price of 100 EUR per night (2 pacs) is def. overpriced. Dinner & breakfast were included thought, but the food was on the same level: poor choice, untasty... The service was OK, 2 kids at the reception who were polite. Overall, I would not repeat the experience value for money is 0...
Food was good and the lake is close, next time I’ll choose another place.
I killed 5 cockroach in my room. The floor was not clean. Dinner is included but if you arrive at 8p.m. They don’t replenish the food if is empty.
When I talked about cockroach in my room they said ok, we will call somebody. But didn’t do nothing to me.
I have photos of cockroach in my room.
Never I’ve been in a such bad hotel like this in Heviz
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Frequently asked questions about Hotel Erzsébet
How far is Hotel Erzsébet from the thermal lake in Heviz?
The hotel is located approximately 200 meters from the thermal lake in Heviz.
Does Hotel Erzsébet provide wellness facilities?
Yes, the hotel has a wellness center including a Finnish sauna, infra-sauna, steam cabin, jacuzzi, and offers various therapies such as GUNA therapy and hydrotherapy.
Are pets allowed at Hotel Erzsébet?
Pets are not allowed at the hotel, but service animals are permitted.
What types of rooms are available at Hotel Erzsébet?
The hotel offers a variety of room types including Run of House, Standard rooms (single, double, quadruple, some with balcony), Superior rooms, Deluxe rooms, Suites, and Apartments.
Is the air conditioning reliable at Hotel Erzsébet?
Some guests reported air conditioning maintenance without prior notification, resulting in non-functional units for almost two days during hot weather.











































































