8.1
Excellent
149 USD
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Hotel Erzsébet in Heviz

🌍
Hungary, Heviz, Zala, Vengriya
● Center: 460 m

Friendly staff and good food mentioned by several guests Wellness area included in the price, appreciated by family guests Central location close to the thermal lake Clean bed linens and renovated bathrooms noted by some Multiple reports of cockroach infestations in rooms Rooms described as old, dark, and needing urgent renovation Inconsistent air conditioning operation without proactive communication during maintenance Complaints about poor cleaning, especially bathrooms and floors Issues with refunding payments and reservation management Wellness facilities sometimes unavailable (e.g. due to COVID-19) Food quality and variety described as poor by some guests
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
149 USD
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Standard Double room
Standard Double room
Air conditioning and private bathroom
Beds:
175 USD
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Double Apartment
Double Apartment
Private bathroom
Beds:
177 USD
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Run of House
Run of House
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Standard room
Standard room
Air conditioning and private bathroom
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Standard room with balcony
Standard room with balcony
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
Beds:
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Standard Double room with balcony
Standard Double room with balcony
Private bathroom
Beds:
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Standard Quadruple room with balcony
4 x
Standard Quadruple room with balcony
Private bathroom
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Superior room
Superior room
Private bathroom
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Superior Single room
Superior Single room
Private bathroom
Beds:
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Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
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Superior Double room
Superior Double room
Private bathroom
Beds:
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Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
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Suite
Suite
Private bathroom
Beds:
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Presidential Single Suite
Presidential Single Suite
Private bathroom
Beds:
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Apartment
Apartment
Air conditioning, minibar and bath
Beds:
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
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Single Apartment
Single Apartment
Private bathroom
Beds:
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Standard Apartment
Standard Apartment
Private bathroom
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More rooms

Description

Hotel Erzsébet is a three-star hotel located in the heart of the Heviz resort, built in 1995 and renovated in 2013. It offers 45 rooms of various types, including Standard, Superior, Deluxe, Suites, and Apartments, some with balconies. The hotel features a wellness center with a Finnish sauna, infra-sauna, steam cabin, jacuzzi, and a range of medical and cosmetic treatments such as GUNA therapy, hydrotherapy, and mesotherapy. Guests have access to free Wi-Fi, a restaurant with a diet menu, a bar, a garden, and a terrace for sunbathing. The hotel operates a 24-hour front desk and provides services including currency exchange, luggage storage, and bike rental. It does not allow pets but welcomes service animals. The staff has been described as friendly by some guests, and wellness access is included in the room price.

Location

Hotel Erzsébet is situated centrally in Heviz, just 200 meters from the famous thermal lake, making it convenient for visitors aiming to enjoy the spa waters. The hotel is about 11 kilometers from Fly Balaton International Airport. Nearby dining options include the Hunguest Hotel Mirage restaurant 69 meters away and Eiscafe Cappuccino Kávéház at 111 meters. The hotel’s location allows easy walking access to the town’s main attractions and facilities.

Tips

  • If you plan to stay here in summer, ask about air conditioning status beforehand.
  • Families will benefit from the included wellness area access and can request cots and high chairs.
  • Since some guests noted cleanliness issues, especially in bathrooms, inspect your room upon arrival and report any problems immediately.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Gluten-free, Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa
  • Check in time: 14:00. Check out time: 07:00-10:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Private check-in/check-out
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Fridge
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Diet menu (on request)
  • Cafe
  • Restaurant
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • English
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Hiking
Parking
  • Parking nearby
  • Garage
Pool and beach
  • Spa tub
Business
  • Fax and copy machine
Sports
  • Cycling
Beauty and wellness
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • First Aid Kit
Pets
  • Pets allowed

Street view

Video: Spa Hotel Erzsebet*** (Эржебет), Хевиз, Венгрия - Экспертное мнение sanatoriums.com

Map

Reviews

Cleanliness
Amenities
Location
Service
03.04.2026 Armin
Stayed for a week of family holiday with kids here. Overall experience was good, friendly staff, good food, rooms were clean. Location is very central and close to the thermal lake. Plus is that the wellness area was included in the the price. Rooms could use a renovation, only the bathrooms were renovated. During our stay happened to be a AC maintenance though that we weren't informed off. Only after asking about it they told us, but the units still didn't run for almost two days during hot weather. It would have been good to be informed proactively about this.
13.08.2025 ZAKINO
Incorrect behavior, untrustworthiness. We had booked accommodation through Booking, paid for it, after which the hotel receptionist called us that there was a system error and that the hotel was fully booked and that they apologized and asked us to cancel immediately and that the money would be refunded promptly. We needed the money for another reservation elsewhere, so we did that. To this day, we have not received our money back and there has been no communication. Even Booking could not do anything about it, as they were told by the hotel: they canceled, the terms are clear, we will not refund the money. So it seems that the receptionist made some extra income, actually the hotel made some extra income. Incredible behavior!!!!!!!!!! NO STAR !!!!!
12.08.2023 Monika
Spent one night in the hotel and that was more then enough. 🙈
The whole hotel is old, dark, not cleaned well, long story short it needs an urgent renovation as it looks like nothing hasn't been done in it since it opened. Rooms same story, the only thing that was clean were the bed sheets, the bathroom was horrible. Dirty, rusty, full of scale & dust. Price of 100 EUR per night (2 pacs) is def. overpriced. Dinner & breakfast were included thought, but the food was on the same level: poor choice, untasty... The service was OK, 2 kids at the reception who were polite. Overall, I would not repeat the experience value for money is 0...
11.10.2022 Balazs
Everything is falling apart, floor and carpet was dirty, no wellness “due to covid”.
Food was good and the lake is close, next time I’ll choose another place.
20.10.2021 Sabine
Horrible! Room was full of COCKROACH!!!DINNER was payed but soon after start of buffet nothing left, ( not that after finding out the hotel is infested with COCKROACH we wanted any) but wouldn't refund!
05.12.2019 David
I’ve been in 5 different hotels in Heviz. This is the worse by far.
I killed 5 cockroach in my room. The floor was not clean. Dinner is included but if you arrive at 8p.m. They don’t replenish the food if is empty.
When I talked about cockroach in my room they said ok, we will call somebody. But didn’t do nothing to me.
I have photos of cockroach in my room.
Never I’ve been in a such bad hotel like this in Heviz
10.07.2019 Pi
Great hotel in a calm area
16.05.2019 Bela
Super
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POIs near hotel

museum
Renaissance Erotic Wax Museum (5 km)
Wax museum featuring Renaissance-era erotic art and figures. Admission fee required.
museum
Vidor Toy Museum (5 km)
Museum showcasing vintage and historical toy collections. Free or low-cost admission.
museum
Orsós Magnó Museum (5 km)
Museum opened in May 2024 operated by the Orsós Magnó Museum Foundation. Admission fee applies.
museum
Cadillac Museum (5 km)
Vintage Cadillac cars and automotive memorabilia. Hours: Mo–Fr 09:00–17:30, Sa 09:00–15:00, Su 10:00–16:00. Admission fee.
museum
Szendrey Júlia Birth House (Memorial Room) (5 km)
Memorial room dedicated to Júlia Szendrey in her birthplace. Visit by prior appointment through Pannon University's Georgikon Campus.

Cafe and Restaurants near hotel

restaurant
Restaurant «Hunguest Hotel Mirage» (1 min)
Hévíz, Rákóczi u. 16
restaurant
Eiscafe Cappuccino Kávéház (2 min)
Hévíz, Kölcsey Ferenc u. 10
restaurant
Restaurant «Hungária étterem» (3 min)

Frequently asked questions about Hotel Erzsébet

How far is Hotel Erzsébet from the thermal lake in Heviz?

The hotel is located approximately 200 meters from the thermal lake in Heviz.

Does Hotel Erzsébet provide wellness facilities?

Yes, the hotel has a wellness center including a Finnish sauna, infra-sauna, steam cabin, jacuzzi, and offers various therapies such as GUNA therapy and hydrotherapy.

Are pets allowed at Hotel Erzsébet?

Pets are not allowed at the hotel, but service animals are permitted.

What types of rooms are available at Hotel Erzsébet?

The hotel offers a variety of room types including Run of House, Standard rooms (single, double, quadruple, some with balcony), Superior rooms, Deluxe rooms, Suites, and Apartments.

Is the air conditioning reliable at Hotel Erzsébet?

Some guests reported air conditioning maintenance without prior notification, resulting in non-functional units for almost two days during hot weather.

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