Hotel Crestwood in Kolkata

Though the hotel staff is nice, the condition of the hotel is really poor and lacks basic amenities.

Had booked for 4 night just because the location was good but didn’t know it will turn out that bad in reality…. Didn’t expect it to be that bad. Please don’t book from ******* as I paid nearly 20000 rupee for 4 nights. While the walk in there just pay from 2500 to 3000 rupees with breakfast there. 1. While checking in at evening the lady was on desk (ankita) who don’t even responds well and every time we ask sth she says “woh to nahi pata”. Just because we made payment already we have to stay because she wouldn’t even ask the manager but just say nothing is possible. 2. Room service is so bad and their room size is very small. They don’t even keep the 2 bottle complimentary water bottle plus every day we have to request for room service. 3. They don’t keep basic necessities like shampoos and soaps or even tissue for that price. 4. The bed sheets, pillow covers and towels all looks like it was bought ages ago as white towels turned brown and brown turned light. 5. They have a tv which is just for show and all channels isnt working. Only free Bangali channels are functioning. 6. For that money charged to you, They don’t even have safe box or room card forget about the mini bar. Keys are given to you manually. 7. They don’t even give you room slippers until asked and worse thing is they have dirty and old toilets and tiles and with that slipper people might easily get injure. My husband nearly fell in toilet in first night. 8. All necessary were given just for 1 when we paid for two and even had to ask for extra towel and glass every day and some of their cups and glasses are crack. 9. Breakfast is worse for that price. We paid 22 dollars for breakfast but all we got was bread toast, water melon, papaya and local coffee. Nothing wow for that price. 10. The breakfast tables were all so unstable that you have to be very careful with it while eating and very dirty cloth sheet always. 11. Only on last day we met the manager and he was kind enough to say he will change the room but by then all 3 nights were spent miserably. 12. Almost everyday the sheets have some stained and white sheets have becomes nearly yellow or brown. 13. All very old and over all services in everything was in negative and worst.

worst food , bad staff behaviour.. no hygeine.. room condition are pathetic.. rooms are very dirty.