5 star hotels in Jakarta

We had a very pleasant stay at the hotel. I had requested a small birthday surprise for my father in advance, and the hotel kindly prepared a birthday cake for him. It was beautifully arranged and made his day truly special. We really appreciated the effort. Security at the entrance was well managed, which made us feel safe throughout our stay. All staff members were professional, warm, and attentive...

Hotel is old . I rented exc suit . When I went carpets and air conditions smells furnutures very old curetains and walls and ceiling is bad . Hotel can be stayed for only location. And price is 3 times more than other hotels and others should be better. I wont choose again

sadly, at first we got the room the staff from receptionist give us the wrong room. its such a shame moment. we got complimentary but still?! *** moment. and the bathroom still not clean enough especially the bath tub.

The room is quite old,and the bedframe is actually a bit dangerous, especially when the lights is of,I city ankle twice, The breakfast amazing

For breakfast, my group was assigned a table for 3. However, the utensils were not complete and the waitress seemed reluctant to fulfill so that the three of us moved to a table for 4. I ordered an omelette at the egg station and the attendant said that it would be delivered to my table. I had my breakfast for 40 minutes but that omelette had never come.

The room is great with calm and serene ambience plus good food too with various range of recipes. Will come back inshaAllah

Stayed for 2 nights, so didn't get to explore the place around it. Service from the staff was excellent. Very polite and always willing to help out when they see us in doubt or require any assistance. The facilities are pretty ok, but does require renovation as it looks old, front door knob of the room came off lol. There's a mini animal zoo near the swimming pool area, with lots of cute animals....

The staff always keeps smiling and polite. You can enjoy not only local food but optional Chinese food available. Overall happy with the service and comfortable environmen..

Dear travelers you need to stay in this hotel it is so comfortable room ,we stayed there for 4 nights the breakfast so amazing looks like 5 stars breakfast in 4 stars hotel.everyone should stay here during the New Year’s Eve fireworks unbelievable I go stay there every year for the fireworks only you almost can riches the fireworks .the swimming pool is big ,gym,tennis court mini zoo even they put...

This trip, I stayed for quite a long time, 15 days (Nov 19 - Dec 2, 2025), at the Sunlake Hotel in Jakarta. It's close to everything, and there's no traffic. The lobby staff were excellent, the rooms were newly renovated, and the breakfast was delicious, with different options every day. The service was great. Next time I'm in Jakarta, I'll definitely stay at this hotel again. Five stars! 👍🏼

Spacious hotel beside the lake. Not much within walking distance. Good gym and pool

I like this hotel and i will come back. Good friendly hotel except outdated interior. Big nice room and toilet, bathroom can be better. Somebody was eating smell fruit (durian) on the same floor and the whole room was smelly like we've been eating in the room. The ventilation system (ac) was connected to each other. We call the reception telling them that was not us. Breakfast can be better. We were...

Thank you for the warm hospitality and care throughout our stay. The hotel made us feel at home, and we truly appreciated the kindness of the staff.And we highly recommend!

Location is bit of a distance from the mall & shopping areas.

excellent service and kids friendl

had an enjoyable stay with double tree. the location and amenities are wonderful

The hotel's location might be in an older part of the city? It's right next to a subway station, but as soon as you step out of the hotel, it feels a bit chaotic. I couldn't find any decent restaurants within walking distance, and I wasn't brave enough to try the street food. There are no restaurants in the subway station either, just a very small convenience store where I bought some milk. The hotel...

First time staying at doubletree Jakarta, friendly staff that try their best to accommodate my request! Not perfect location but still good, it’s like an oasis in busy Jakarta.

I had an exceptional stay at Raffles Jakarta. From the moment I arrived, the level of service was truly outstanding—warm, attentive, and incredibly personalized. The staff went above and beyond to make sure every detail of my stay was perfect. The rooms are beautifully designed, spacious, and luxurious, with elegant interiors and stunning city views. Everything felt thoughtfully curated, from the...

Excellent stay and nothing to fault. Good people with smiles everywhere. Very welcoming.

One of the best hotels in Jakarta, very noce 14th floor with pool. One of the best breakfast- you can get what you want: good quality beef steak, sashimi, dimsums and etc..

I had a wonderful experience staying at Raffles Jakarta. From the moment I arrived, everything was handled seamlessly and with great professionalism. The check-in process was exceptionally smooth, and I truly appreciated being able to complete it comfortably inside the room. It made the arrival feel private, exclusive, and very well-managed. The team was highly professional, attentive, and efficient...

Very good experience with Raffles’s Hotel. The human touch, the breakfast, the bedding, the room, the service are all top notch. Bravo tales Raffles Hotel.

I’m on honeymoon, the hotel is very nice and highly recommend to stay here

The hotel is very nice, big and well equipped rooms. The beds are very comfortable as well. The swimming pool was also very nice and clean. We were very impressed by the kindness of the staff who also helped us in a couple of occasions. We had a lovely stay and would definitely go back to this hotel in the case of a next trip to Jakarta.

Good location with a nice place to take photos

The service was good, but the shower facility cannot be replaced.

Old styles but very clean place, nice staff and nice location

Very good facilities and service. Good choices and taste of breakfast. Very pleasant stay.

Good location, very good service. comfortable room and facilities. The breakfast buffet is exceptional. Nothing to complain about.

The room is really good and the staff is polite. The gym could use some renovation.

Highly recommend this place, no questions asked. The location is absolutely killer! Plus, the staff are friendly, it's super clean, and they're incredibly responsive. The room is spacious, and you'll find pretty much everything you need right around the corner.

Great location, right in center of Jakarta’s international business district and diplomatic surroundings.

Excellent service, the receptionist was very enthusiastic, helping me book a motorbike and guiding me all the way to the designated spot to pick it up.

One of the best hotels in Jakarta, the staff were nice, the food was good, definitely going back to this hotel once I have another business trip in Jakarta

Booked 3 bedrooms apartment style with living room, dining table and kitchen. Very spacious and clean. Nice skyscrapers view. Breakfast with various food selection. Good facilities: pool, gym, restaurant, nearby convenience stores/cafes and shopping mall. Worth the stay. Didn’t take pics of the unit but it looked the same as the pics in the app.

Best serviceee, ambience good, we will recommendations this place to my frien

Best serviceee, ambience good, we will recommendations this place to my frien

Extended my stay here for 1 night. Easy booking at trip.com. Nice, big and clean apartment hotel. Highly recommended if you come to Jakarta. Downstair also have Pacific place mall . Easy to do some shopping & looking for restaurant

It’s quite dirty tbh but luckily the hotel servant are very welcoming

Great hotel with exceptional staff, but and clean rooms! Linked to the mall as well so it was rly convenient!

Great stay and location is perfect. Services are also efficient and accomodating. Thann you.

Stayed here on a weekday during Ramadan with my kid, and the team really helped us enjoy the kids facilities. On our last night, we were pleasantly surprised by mas Fadhil and Davin with their warm service and thoughtful gesture. Thank you so much Overall, everything was great. A small suggestion: it would be nice if the hotel could provide some kids swimming equipment in the future to make the experience...

We chose to stay at St. Regis Jakarta specifically for the kids club rave experience, and we clearly mentioned this in our booking email and inquiry before arrival. We arrived at 1 PM and were told it was fully booked for the entire day. This was very disappointing, especially since it was the main reason for our stay. To make matters worse, another guest who arrived around the same time was allowed...

Stunning Venue, Disappointing Service I’ve stayed at The St. Regis Jakarta more than once, and unfortunately the service issues appear to be consistent rather than isolated. Let’s start with the positives: the venue is beautiful. The design, ambience, and overall vibe are exceptional. Architecturally and aesthetically, it feels worthy of the St. Regis name. Rose Deli was genuinely excellent in terms...

Our family of four stayed at The St. Regis Jakarta from December 22 through December 29, 2025 while attending a Jehovah’s Witness convention in the city. A very large number of convention delegates were also staying at the hotel, yet despite the high occupancy, the staff consistently went above and beyond to cater to every need. What truly stood out was the personal attention. Staff members we interacted...

Spacious, premium suites at a single-room price – excellent value for money!

We had a wonderful stay at The St. Regis Jakarta, and once again the service truly set it apart. Our favourite member of staff, Fredlyn, made our experience especially memorable — she even remembered our preferences from our previous visit, which made us feel genuinely welcomed and valued. We would also like to warmly acknowledge Wiratama, Aye, and Joshua, who were all exceptional throughout our stay...

Nice quiet & peace location in Dharmawangsa Jakarta. Atmosphere - quiet & yet elegant Room - BIG & Spacious. Value - good rate Cleanliness - housekeeping did a good job daily Service - friendly & helpful staff. Very efficient & service staff are friendly. Restaurant waiter & waitress, FO, House-keeping - what a great team. Also thank you Pak Ayra for your daily big smile & sweet messages. Facilities...

This establishment located in a very strategic area. Very close to the mall & restaurants. The architecture & interior was so nice & well maintain. The room also very spacious and clean. On a quick note maybe they can improve their breakfast. Overall great experience & service

I had a wonderful stay at the The Dharmawangsa Jakarta. The butler team thoughtfully prepared toys for my son, which was such a warm and personal touch. With great location and the room was very comfortable, and very well maintained. I also enjoyed the pool area, which was clean and relaxing. Special thanks to Rona and Kinan from the butler team for their personalized service from check-in to check...

Great service & great ambience. Lisa was super helpful during the check in process. All the staffs were very friendly and accommodating, definitely the highlight of the stay. Cleanliness of the hotel needs to be maintained, aside from that, our stay here was wonderful.

Great hotel, great pool, great ambience, great service.. thanks to junior butler, Lisa Rohayati for the service while we're staying at The Dharmawangsa

The breakfast is hybrid buffet and ala carte, the food is prepared fresh and delivered with excellent Service (note the capital S). Ahmodi, our server for our last breakfast of the stay was fantastic and catered to our every need; which prompted me to write this review. The bircher muesli and three egg omelette are my personal recommendation. The room itself is well appointed, and dead quiet late at...

The location is fantastic, very central and close to everything. The room itself is quite basic and could benefit from some refurbishment. However, what truly made this stay exceptional was the outstanding customer service. A special thank you to Syfira, who went above and beyond to help us plan our days and book our tours. She took the time to explain everything in detail, which we really appreciated...

They have the best staff taking care of the kids at the playground

Excellent location exceptional attentive staff wonderful stay would definitely recommend to anyone.

Great hotel Friendly staff Strategic location Love it

it was clean and spacious. Their services was good too!

good nice hotel to stay. water supply strength is weak on the upper floors. mattress and pillow are ok.

I had such an amazing experience at The Grand Mansion Menteng — honestly, if I could give 100 stars, I absolutely would! One of my favorite highlights was the private pool. It felt exclusive and peaceful, perfect for relaxing and unwinding. The service was exceptional the staff showed great initiative, were attentive, and truly went above and beyond to make my stay comfortable. The room itself was...

We stayed in the 2bedroom suite for the NY 2026 celebration. This’ an impeccable service apartment with super high ceiling, dishwasher, washing machine, water dispenser, and perfectly placed balcony. All the staff members are very friendly and give the kids adorable interaction. The buffet breakfast has good choices with quality ingredients, which we enjoyed. It’s within a residential precinct,...

We stayed in the 2bedroom suite for the NY 2026 celebration. This’ an impeccable service apartment with super high ceiling, dishwasher, washing machine, water dispenser, and perfectly placed balcony. All the staff members are very friendly and give the kids adorable interaction. The buffet breakfast has good choices with quality ingredients, which we enjoyed. It’s within a residential precinct,...

A quiet oasis in busy Jakarta. The room is as described and the staff are friendly, professional and helpful. Nothing was too much trouble during our stay.

Wonderful stay at the Grand Mansion Menteng. Was recommended to stay here by a friend. Extremely comfortable stay... the rooms are large, the staff and excellent and super-helpful, and the place has a very nice charm. They really went out of their way to make the stay comfortable. I had a very early flight in the morning, and they even packed my a breakfast box to take-away when I was checking out...

Great staycation like royal family vibes experience in the heart of Menteng. Nice pool with pink ducks awaiting for your instagramable pool moments. Nice food and drinks from Wei Cafe. The room is so comfortable and spacious with complete amenities. Thank you Mba Ruby for great hospitality during my stay here. If you are ClassPass member, you can use your ClassPass credit to enjoy the pool / gym /...

2night stay at Discovery SCDB to attend a conference in Jakarta. Booked a twin share room and this was the most unique and well designed twin-share room I have ever stayed in! 2 beds but with a separator and individual amenities for each person! 2 of almost everything including desk, TV, wardrobe & even separate wash basins! Room was clean. Wifi was stable and fairly fast. Morning breakfast was booked...

Located in the Heart of Jakarta, very clos proximity to my office and meeting venues. Very recommended.

A home away from home! I appreciate all the support that makes my stay very comfortable and speeding my recovery. Best place for solitude and staycation.

A prime location within SCBD if travelling for business. Nearby one of the biggest mall with bars and bistro all around.

It is a great choice for watching concert at the Gelora Bung Karno Main Stadium

The room was very spacious for 2 people. Great selection for the ala carte buffet breakfast, with great popcorn latte. Then the pool has a great view of the city with full length pool and jacuzzi. It was very near to the Gelora stadium, where we attended the Blackpink concert. The reception and all personel were friendly and accommodating. Would like to come back if I stay again in Jakarta.

I was very satisfied with the comfortable room. The breakfast had a great variety too, I'd love to visit again.

This is a very good hotel. I have a sensitive nose and can be affected by poor air quality in hotels, but this hotel didn't cause any problems at all.

The receptionist handled our complaint regarding the room condition—which did not match the photos and description on the website—fairly well from a procedural standpoint. While the receptionist did make an effort to be polite, However, the service felt somewhat lacking in sincerity. This stood in stark contrast to the colleague next to her, who was extremely warm and even proactively apologized to...

Festive season stay in the heart of Jakarta... with my mom, here we were celebrating Mother's day. we got surprises from the hotel. Room was upgraded to suite which was very cozy & a welcome Red Velvet cake. Really enjoyed all activities within the hotel : the gym, the new renovated swimming pool and of course the La Boutique Gourmande, our favorite cake shop ... On Sunday we also experienced...

Had a wonderful stay! The room was clean and comfortable, staff were friendly, and the location was perfect. Would definitely come back again

This Le Méridien is quite old, but the overall maintenance isn't bad, and it was even renovated in '24. Breakfast was plentiful; however, the turn-down service was a letdown – just a mouthwash, which was pretty laughable.

We’re enjoy to staycation here. Great room and service!

We’re enjoy to staycation here. Great room and service!

Nice 5 stars hotel and good service

Carpet in the room 407 stains and cut Towels small and very old shredded

Carpet in the room 407 stains and cut Towels small and very old shredded

Goodrich Suites Jakarta is the perfect place to stay if you’re looking for a comfortable and convenient experience. The rooms are spacious and well-appointed, and the service is top-notch.

Definitely worth to try!! Gonna back again Extra large room Everything is great

Good comfortable hotel, conveniently located in Kuningan and near the golden triangle.

Mixed feeling Upon arrival the initial room assigned was a major letdown, which immediately affected our comfort level. More concerning were the cleanliness issues: we found a stain on the bed linens pillow blanket and the sofa. On the positive side, the room was very large and spacious, offering plenty of room to move around. Fortunately, the front desk staff were understanding and professional when...

The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in.

The location is central to business district and walking distance to Epicentrum Mall with sufficient selection of restaurants, coffee shops and a supermarket. Room is huge and comfortable.

My room was opd and not maintained so well.  The air conditioning is old, noise and not working properly.  The A/C remote controller has a damaged display.  The toilet was dirty with many Brown dirty presence almost on every corner.  The shower curtain is old, durty and not nice.  Shower head is old, durty and not working well.  Not all electric wall plugs are working.  Sofa is with stains.  Bed mattress...