5 star hotels in Jakarta

Great 5 stars hotel. Superb breakfast. But you have to consider when it is in the season of peak holiday. Last time i had to queue for about 20-30 minutes for breakfast. Also please provide kid’s club just as in Mulia Bali. It will be great for the kids.

Like the hotel. Will come back here again. The room os huge and the service is excellent

I thoroughly enjoyed the experience staying in this hotel. The service was impeccable and the view outside was amazing. Will definitely come back again

I thoroughly enjoyed the experience staying in this hotel. The service was impeccable and the view outside was amazing. Will definitely come back again

The hotel is excellent—pleasant, clean, and very well-maintained—but breakfast was too chaotic. Perhaps it could be organized better; it was very uncomfortable. The dining area is too small, so we had to wait in long lines to get food and often bumped into other guests because it was so crowded.

mantap hotel ramah kids friendly aktifitas nya banyak bikin anak happy

I stayed at Hotel Kristal Jakarta for a business trip and had a great experience. The room was spacious and clean, Wi-Fi was reliable, and the staff were friendly and efficient. A solid choice for business stays in South Jakarta.

I had a great stay at Kristal Hotel Jakarta for a business trip. The hotel is very clean and well maintained, with comfortable rooms that are suitable for working and resting. The location is strategic and convenient for business activities. The staff were professional, friendly, and very helpful throughout my stay. Amenities are complete and well managed, making the overall experience smooth and pleasant...

Love this hotel, great value for money, the rooms are very spacious, the breakfast has great variety, the pool is clean and large, the staff are great and friendly excellent service, love staying here. Highly recommend

Room so wide as expected. The aantry nice just lack of electricity stove and tissues.

Very nice hotel with friendly staff.

Good and the price is good. Pool is nice, the bar is good.

A nice area to stay in Jakarta. Very central and easy place to go everywhere. The staff are all super helpful. Famous oxtail soup to try.

Wifi was not stabile, becoming a hazel when working using devices in the room. The amenities was not standard and complete. For example hand soap was only available starting from the third day within a week staying. There was an extra bed sheet on the table, which I never asked for.

All good, but it seems a little bit old hotel, i mean elegant old style. But it was quite full all the time. This is my third time here. But overall is good.

Great location, though the facilities are a bit dated. The environment is pleasant, making it suitable for business travelers.

The room was very spacious. **Cleanliness**: Excellent, linens were changed daily. **Environment**: Surrounded by lush greenery, which was lovely and fantastic. The only downside was that the facilities were a bit old. The breakfast was superb, with fruit, vegetables, and delicious beef slices.

On a business trip to Jakarta, I stayed here. The security check at the entrance was quite strict, which made me feel very safe. The hotel grounds are quite spacious, and the back garden is also very large. Breakfast was good, with a wide variety of options. It's very close to the mosque, within walking distance. The rooms are a bit older but quite clean.

Good hotel for families, have waterpark, good for kids, everything is good in this hotel

Located in central Jakarta. Pretty convenient. The ambience is very nice, especially lobby area. I also love my room. Amenities are well prepared and bed making is perfect. I have no negative experience.

I had a truly wonderful stay at this hotel. From the moment I arrived, the service was warm, professional, and attentive. The staff made me feel very welcomed and were always ready to assist with a smile. The room was clean, spacious, and beautifully designed. The bed was extremely comfortable, and the overall atmosphere of the hotel was peaceful and relaxing. All facilities were well maintained,...

We had an awesome time at Shangrila Jakarta. Booking the clubroom was the best decision as we could have free flow drinks, afternoon tea and evening canapes. For those with children and not allowed into the lounge during evening time, they have allocated an area in the lobby lounge for families to enjoy their evening canapes and adults could still order any alcohol drinks served ala carte should they...

Always the best hotel to stay at. Great service from the staff, from concierge, receptionist and even the all day dining Satoo restaurant staff. Very friendly and always helpful. Rooms and public areas are well taken care of. Smell good too.

a kids-friendly hotel with impeccable service and amenities. location is a bit far off from everywhere but since the hotel is like a resort, we are happy to be just around the compound for our staycation. Overall, recommended!

I found the room air to be stuffy. Had told reception to spray the room no 1535 . Overall the bed / mattress also was average consider the amount I had paid . This is Accor group of hotels . The service should be good . The breakfast corner staff should be asking guest if anything is required . Most of the guest were local Indonesian. It is probably cater to them

Room was spacious and clean. Buffet had a good spread. Service was good.

Room is comfortable size, bed is good. Poor water pressure in the shower, sauna facility is down. Not easy to get food in the surrounding area, need transport to access other area.

Booked this room for my guest from Sweden. The hotel room is spacious, clean and great service provided by the hotel staff

Good location. Breakfast good varieties. Keep it up

Average. Good location. Breakfast good menu. Keep it up.

Outstanding hospitality with heart warming and welcoming when arriving at the hotel.The room was comfortable and meet the standard of five-star hotel.

Best spot to be in Jakarta, good restaurants and food near to malls

Stayed at Fairmont Jakarta—super comfy room, friendly staff, and great location. Felt premium but still relaxed. Would stay again 👍

It was an amazing experience. Would deffo be back again.

Everything was perfect. Cozy and clean, delicious breakfast and room service.

strategic location connected with Plaza Senayan mall

Good facilities for fitness center, swimming with cold and warm indoor pool. Breakfast is decent with combination of asian and western food.

Good space with bit huge range of breakfast in the menu and very friendly staff

Good space with bit huge range of breakfast in the menu and very friendly staff

The place is super strategic, hotel and room conditions are great, worth the price. Wont regret to stay here at all. The facilities like swimming pool, sauna, cold plunge are super great too.

Location, service, room, amenities and facilities are good. Some of the furniture may be old.

We had a great stay here. All was good. Thank you

The staffs are friendly and helpful for the requests I've raised. Good job and keep it up. The matcha is free too for breakfas

Overall experience was great with friendly staff providing great service. Room was nice and clean however the shower water pressure was poor.

Great hotel. Huge property in the most happening area in Jakarta. Everything is close by with vibrant vibes. Metro station just opposite the hotel. Jakarta best indian hotel just 50 meter from hotel. 3 big malls within 50 meters. Breakfast spread is huge though expensive at 20 USD per day.

Super central. I chose it because the exhibition I attended was scheduled in the same building. Great breakfast as well

Only the breakfast spread is super. The rooms are old and dark, I was being locked out of my room because the door lock battery ran out, but I was asked to check out asap. I was there to run an event, agreed to check the event room at 9pm but nothing was prepared. Next day morning it is prepared but the coffee tea and the food spread was so limited, its not even 5 star standard. I will never go back...

Only the breakfast spread is super. The rooms are old and dark, I was being locked out of my room because the door lock battery ran out, but I was asked to check out asap. I was there to run an event, agreed to check the event room at 9pm but nothing was prepared. Next day morning it is prepared but the coffee tea and the food spread was so limited, its not even 5 star standard. I will never go back...

Location is awesome - being "sandwiched" between two malls - a girl couldn't ask for more 😊 & breakfast is just "WOW"!!! I'm not one that's easily impressed but trust me - everything was just PERFECT 👍

Service was excellent but hotel is rather dated and has a terrible musky smell. I could barely sleep and my throat hurts after a night’s stay. The entire floor had the same smell. Feedback was given and air purifier was placed outside - and it really helped. Unfortunately, none in the room and that made the stay almost unbearable. They also clean the rest of the hotel with bleach. It is rather odd...

The best hotel in JKT! Spacious and well maintained room and utilities, friendly and welcoming staff, and strategic location- basement access to plaza indonesia, walking distance to grand indo, thamrin city mall, towards Sarinah mall, next to train station. We upgraded room for a perfect bundaran view!

strategic location friendly staff

Amazing service. Was greeted at the door like I was already known. Check in was 3pm and I arrived at 11am, asking if a room was available. I was told a room was indeed available, but if I wanted to wait an hour at the Grand Club (which I had access to with my booking) I could get a higher floor. I chose to wait. Grand Club access was well worth it. Amazing selection of breakfast and dinner choices...

Amazing service. Was greeted at the door like I was already known. Check in was 3pm and I arrived at 11am, asking if a room was available. I was told a room was indeed available, but if I wanted to wait an hour at the Grand Club (which I had access to with my booking) I could get a higher floor. I chose to wait. Grand Club access was well worth it. Amazing selection of breakfast and dinner choices...

I stayed in a Deluxe Suite this time. The room was good, but the bathwater wasn't hot enough, and the shower head had weak water pressure. Other than that, everything else was pretty good. The location is excellent, and the environment is clean and hygienic. I'd definitely stay here again.

Nice and clean hotel in PIK Jakarta Area. The food was great, the room is spacious

1st time staying here in PIK area. Nearby malls & places to visit. The room is really nice too.

I stayed here last year, and this is my second time at this hotel. I chose it again mainly because of its convenient location for my destination this trip, with a shopping mall downstairs. The hotel is generally clean and tidy, and the breakfast is quite rich. However, the service could use some improvement. Last year, I only received face towels on the first night, and they weren't replenished for...

They help me arrange for my anniversary surprise for my wife.

Nice room and overall hotel service. Went to the hotel bar too, ordered pizza and some drinks. Pizza came after 40 mins and wasn’t served hot, felt a bit disappointed when we informed the waiter but it was again served cold. Will come again for stay, not for the bar.

Alright - old school luxury. Love the grand lobby with elaborate chandelier, the old-money kinda vibe..marble stones everywhere..not exactly close to any mall, but some convenience stores and restaurants including Johnny Rockets around. Close to Seriabudi Astra MRT station if you want to go to Grand Indonesia, Plaza Indonesia..get off at Bundaran HI which is a couple of stations away. Comfy bed. Nice...

The service at Ayana Midplaza Jakarta is truly exceptional, from the friendly and professional reception at the front desk to the room service, making you feel right at home. The rooms are clean, comfortable, and stylishly designed, with great views. The breakfast offers a wide selection and tastes delicious. The hotel's location is convenient, close to shopping malls and transport hubs, making it...

I like to stay in Ayana Plaza. Staff are very kind, very comfort to stay in there.

The service was polite and responsive, with staff handling requests efficiently. Breakfast service and the restaurant staff were excellent, attentive, and well organized. Housekeeping response was slightly slow at times, likely due to peak hours. The facilities were well maintained and met expectations, though a few areas could benefit from minor upgrades. The food quality was good overall, with decent...

Comfortable hotel in the heart of Jakarta.

I recently stayed at AYANA MidPlaza and was impressed by the professionalism and responsiveness of the front desk team. When I experienced noise disturbance from the neighbouring room late at night, the staff handled the situation exceptionally well. They immediately arranged a room change without hassle or unnecessary questions. Their efficiency and willingness to help truly made a difference in my...

It’s so nice hotel rely .. Excellent service & staff 👌 High recommended

The hotel boasts a strong Southeast Asian decor with five-star quality. The Red Level room is spacious, and the executive lounge is quiet. There are abundant facilities and a wide selection of restaurants. I've tried both the Chinese and Japanese options.

Clean hotel, friendly stuff but the food is not tasty on the breakfast

Nice stay at this hotel. The room was clean and comfy, staffs were helpful ! :)

Lovely experience at Gran Melia. The breakfast buffet is great with interesting local flavours not found elsewhere in other hotels, such as tahu gejrot (fried tofu with sweet spicy sauce) and herbal jamu drinks.

For staycation, we book this hotel with redlevel benefits for two nights. The location is great, in Kuningan area surrounded by so many embassies, very quiet and safe. It is closed to couple important hubs for mass transportation. The redlevel benefits is recommended, especially when you stay for multiple nights. Cozy vibe, good food and beverage, kind service. The room is spacious and clean. And the...

Came to Jakarta to see a concert. This package included three meals a day. (The Ritz's breakfast buffet on the first floor is delicious, and the other two meals are essentially executive lounge offerings. While there aren't as many options as the buffet, everything is incredibly tasty – the steak, desserts, beef brisket clear soup, and teppanyaki were all so good! 3 days, 2 nights, 6 meals, I gained...

Spacious bedroom with wonderful service. Surrounded by shopping mall, easy for shopping and food adventure.

One of the highlights of our stay at The Ritz-Carlton Jakarta, Mega Kuningan was definitely the lounge experience. The lounge staff were all fantastic - warm, attentive, and genuinely friendly. They went out of their way to make sure everything was perfect, always greeting guests with a smile and remembering small preferences, which made the experience feel very personal. The service was consistent...

I had a really good staycation there. The service was top notch, everyone was attentive and friendly. They accept extra requests. Overall, a very pleasant stay!

The staff and the amenities were all fantastic in the hotel, especially all the staff who worked at the lobby. However I found that the club lounge staff and food choices and seating area were all incredibly dissapointing and not up to par with Ritz Carlton standards. Overall would stay again but Ritz needs to improve every aspect of their club lounge

We enjoyed our stay here after a long flight. The sauna and spa were very good. The pool had sun shining on it all day and the gym had good equipment. The breakfast had lots of food selections and we were very happy with the facilities in the room.

Excellent service and very friendly staff. My kids had a blast staying here, and the food was consistently delicious. A great choice for a family getaway

The hotel is a bit old-fashioned, but the breakfast is excellent and the service is great.

Great location near one satrio where there's lots of food. Good clean rooms and good breakfast

Great location near one satrio where there's lots of food. Good clean rooms and good breakfast

The hotel staff were friendly and the rooms were clean. The location is next to some food places and you can walk over to have meals. The nearest mall within walking distance is Lotte mall.

Service was amazing here. Everyone was polite and helpful. Location was good as it was near the shopping malls and local eateries which were also excellent. Easy drop off and pickup with high security. They also have a breakfast, lunch and dinner buffet but it is a must try.

Very smooth check in and check out. Staffers services are great. Will stay here again

Have a great well rested night and good varieties of breakfast and great services

The service was professional. Truly felt the hospitality from the front and the back of house!

Good hotel with decent sized rooms and connection to huge mall and food selectios. Only downside is twin bed is a bit small for us.

Top pick for my stay in Jakarta Barat area. Everything always amazing here and hotel is connecting to a nice shopping mall. Staffs always very helpful.

Request for early check in. Promised to give a call when the room is ready. Apparently until 3.15pm nobody have a courtesy to give a call. Need to go to reception to seek whether the room is ready.

Love the hotel,strategic location,by marriot

The location is very strategic. However, I don’t understand how can the room interior work pass the quality check. Uneven LED lights. Dirty AC exhaust. Rough gypsum panel work. Bathroom marble has yellow water marks. Wall paper glue is not sticky completely. The power socket is not at the right position. Drinking water is only 350 ml each.

The hotel room is facing the main road, it’s really noisy at night. Shower no hot water at night, when called, they tried to fixed it but it was not cold again the next day. Hotel is fully renovated so it’s not outdated and it’s clean. I think the best part is this hotel connected to the cafe that sells Black Forest & Beef Pastrami that’s really really nice!

Immaculate hotel with a modern touch. Hospitality and security is top notch. Plenty of eating facilities available onsite and from neighbouring properties. Very central with plenty of malls close by. The main road in front is closed for walking and recreation on Sunday mornings providing a great atmosphere for locals and tourists. Excellent variety of good quality food.

. We had a pleasant stay here. Decent breakfast. hot Cafe Latte and the porridge was superb.Staff are very kind and nice.cleanliness exceptional

❤️ the location- walking distance to Sarinah and other malls like grand indonesia. The bedroom and bathroom were huge. Pillows were comfy and the TV channel OMG, u can tons to select! 😊 The staff were friendly. The breakfast spread was quite a variety 👍. Unfortunately the hotel is going thru some renovation so the GYM.and pool + spa is not operating in their hotel. You have to go to opposite building...

Very friendly & excellent service

Good location with shoppjng mall right beside.

Good location and good service

Pleasant environment and friendly staff. Room is big and good for family.

old facility but great service mind for all staffs. nice breakfast with many options.

The hotel is well stationed next to the mall and there are endless shops to explore and dine. Definitely will stay again!

The environment is very clean and the service is excellent.

From check-in to the little interactions, the Kempinski team has never failed to serve with a smile. The room booked (Grand Deluxe) was spacious, overlooking the monument. Bathroom was an experience in itself. His and Ber sink, separate bath and toilet. Bathtub was also huge. The breakfast variety was vast and food tastes great! SPA on the 17th floor was also a great experience. Thank you for...

The hotel's location is excellent, and the staff provide outstanding service.

Facilities of Hotel Indonesia are quite complete. But, I just noticed that breakfast menu are quite boring (different with other reviewers), for examples, Japanese foods sections are just plain food, there is no salmon, no tuna slices.... Hopefully, Hotel Indonesia realize about this and improve going forward.

The hotel is strategically located in the heart of Jakarta.

Soaking with a view—absolutely one of the highlights ✨ My go-to hotel whenever I need a place to unwind and recharge. The room is spacious, the bathtub is generously sized, and the view is just beautiful. The food is consistently delicious, and the gym and spa facilities are well-equipped. The swimming pool is also great for kids—very family-friendly. Feeling hungry? You’re just steps away from Grand...

Convenient location. Shopping malls, sky train and subway nearby, all within walking distance. Breakfast options are great with lots of variations. Hotel staff are all friendly and helpful. Highly recommended to anyone who wants to be in the heart of the city.

Amazing stay with my family in an Urban Club Suite. Loved the location, surrounded by Grand Indonesia and Plaza Indonesia malls; as well as the breakfasts and tea times at the Club Lounge. Not to mention the fantastic evening views of the Monumentvthat the room faced. Will definitely stay at M.O. again - as I’m a Fan!

Everything was good! From the day we check in, the room, the breakfast spread’s buffet & most importantly the hospitality! Sooo happy! Definitely we made the right choice to stay there!

The hotel provided excellent service throughout our stay. Its location is extremely convenient, with Plaza Indonesia, Grand Indonesia, Thamrin, and Sarinah all within close proximity, making shopping very easy for us. What I appreciated most was how accessible it was for my morning runs during Jakarta’s Car-Free Day (CFD), which made the experience even more enjoyable.

Centrally located in Central Jakarta, this hotel offers convenient access to Grand Indonesia and Plaza Indonesia. The staff, from front desk to security, uphold Mandarin Oriental's excellent service standards. Although the hotel is a bit older, it still provides exceptional value for money. I absolutely love it!

The room was spotless and huge. Very comfy bed with top notch bedding qualities. Really felt like home and welcoming the moment I stepped into the lobby. Overall, one of my best hotel stays.

We had a great experience during our staycation at this hotel. The staff were very friendly and helpful. The room was spacious and clean, the bed was comfortable. The connection of the WiFi was good and stable. Definitely the best hotel to stay.

Staff are amazing! Room was just great! Value for money

We love the place! The mall downstairs is perfect when you’re not doing anything. The staff are friendly and warm.

The service and staff were really good, staffs are especially friendly and helpful. If you’re staying in this hotel you need to be aware that the traffic to and from this hotel is very bad. If you are doing your businesses in the south of the city maybe it’s bearable but if you need to cross the city to the north, west, centre or east, you’ll need to be a very patient person to endure the long commute...

It was a truly delightful stay at this hotel. The service was top-notch, everyone was so friendly, and the food was delicious. I'll definitely be back again!

Good service and initiative to give us small surprise for our birthday son. Good room and very convenient