Roma Resort Trevi

I was there during August 2017 for 3 nights. It is a complete review on this hotel. I hope it would be helpful for you.

**PROS:
- Location; It was close to many tourist attractions and also near to the bus station. I walked to most of the places and rarely I used bus while being there.
- Safety; the area is safe enough to come back hotel at midnight (NOT sure about the hotel since it is not a 24-hour hotel).
- Affordable; the price for the hotel is fair enough.
- Cleanliness; it was clean and be cleaned every day. You will receive room service all days; however, one day, they forgot to clean our room and someone entered our room at 5pm(!) while we were sleeping (I haven’t experienced such a situation in my life!).
- tea maker, good shower and toilet, hair dryer, good A/C in hot summer although noisy

**CONS:
- rude and unwelcoming staff; especially the receptionist (girl).
- check-out is early at 10 am while check in should be before 9 pm! you cannot arrive this hotel late since there is no one at the reservation desk from 9 pm to 9 am! It is semi-hotel! Before you come to hotel, they send you a threatening e-mail not be late
- Wi-Fi is the worst case! It drops most of the time but it is not all the case! You cannot be connected to the Wi-Fi using your laptop! For being connected you should go to the lobby and use directly the router of the reservation desk! On the floor only cellphone works! It caused lots of problems for me since I should have booked hotels and flights. It was unbearable for me.
- no safety box, not a good shampoo and soap in bathroom, very small elevator, just one of the TV channels was in English!, no secure place at the reception to keep your luggage, only one staff (the receptionist) for all the hotel! hard to find someone when the need arises.

**CONCLUSION
I will go for another hotel although in the same area if I have a chance to come back to beautiful Rome.