voco MILAN - FIERE by IHG in Milan

They didn’t provide 1)heating during winter, claiming they are ‘Green’ hotel 2)housekeeping, just lied 3)bathrobe, again just lied.

Transportation: 0/10. This place is 9km from the central train station – yes, you read that right, 9km. The nearest train station is 1.1km away, and it's in what looks like a dangerous neighborhood. On the walk from the subway to the hotel, the ground was littered with liquor bottles and cigarette butts, and people would stare at you. It's hard to describe the feeling, but it wasn't good. In short, it's very far. I was careless and mistook the 1.1km distance for the central station, which really marked the beginning of a tragedy. They even denied my request to cancel when my Switzerland itinerary unexpectedly changed. This hotel is definitely for the brave and adventurous; if you're traveling with children or the elderly, please steer clear. It's unsafe AND far. There's only one bus stop about a 5-minute walk away, and the public transport here is unreliable. You might find yourself shivering in the cold for 20 minutes waiting for a bus. If you plan to use public transport, absolutely avoid this hotel.

We had to go to Milan Central Station the next day and left an hour and a half early, but the bus was late. We ended up taking a taxi to the station and lost 40 Euros 😂.

Room Environment: Can I give it a 0? A 1200-unit hotel (referring to the price) is probably equivalent to a 500-unit hotel in China (like Shanghai). The drains in the room smelled awful; we thought food had gone bad, but it turned out to be the drain smell, which was really indescribable. Then, the bath towels and scarves had a roasted bacon smell – seriously, how bizarre is that? 😂 And there's no heating in the room this season; the AC set to 28 degrees felt like it wasn't even on, and showering with hot water felt like cold drafts were blowing through...

Breakfast: 0/10. The bacon was cold – seriously, LOL! The boiled eggs were really fishy. The coffee was worse than Manner's pour-over. Honestly, there wasn't a single item at breakfast I wanted to eat more of. The kiwi was so sour it could make your teeth ache. There were hairs and food scraps on the table – like, hair stuck between the glass layers of the table. It was disgusting, if you know what I mean. Staying at this hotel truly leaves you speechless.

Soundproofing: Not the worst, but it felt like the cleaning staff outside were about to burst into our room at any moment.

Summary: We only stayed one night in Milan. We've never had a bad hotel experience abroad before, but this one in Milan was truly our Waterloo, hahahaha! It's all part of the experience, I guess.

Finally, and this is important, I'll say it three times: If you're traveling with elderly people or children, PLEASE, PLEASE, PLEASE avoid this hotel. If you rely on public transport, PLEASE avoid this hotel. If you want a good breakfast, avoid this hotel. Also, it's very cold at night this season, and there's no heating in the room. If you want a comfortable stay, PLEASE avoid this hotel.