Castelsardo Resort in Castelsardo

Firstly let me set this in context by stating we have travelled extensively in Italy from top to bottom and across Sicily but this was our first visit to Sardinia.

The hotel is a long way from Olbia airport around one and a half hours. The public transport to Castelsardo was practically non existent and taxis are exceptionally expensive and worked out €800 for a return trip. We decided to hire a car and it was the only real option. If driving abroad isn’t for you then this hotel or resort isn’t for you.

We arrived later than expected because of flight delays and when we got to the hotel we were told that there was a fault and our room wouldn’t be available until the following day. We were moved to another hotel in Castelsardo which was a nice place.

Castelsardo Resort Village is truly in a beautiful location and all the rooms are located around a central hub. The rooms are spacious and clean. Some with a balcony and others with a terrace. We always had clean towels and the room was cleaned everyday. The aircon was good and kept the room cool or warm. Despite requesting extra pillows for the bed on three occasions we never received them and in the end gave up asking. The resort has no lifts and there are lots of steps. I mean really there are lots and lots of steps to get anywhere. From your room to the pool. The pool to the bar. The restaurant is located up so many steps it is unreal. Not a problem for us but if you have any mobility issues then you really would struggle with this resort. The pool was very deep with a small shallowed area and easy steps to get in and out.

You really do need a car if staying at this hotel. The parking isn’t easy and the hotel car park costs €12 a night or €70 for the week. You can take your chances on parking on the public road but nothing is guaranteed. You can be close somedays or practically back up on the main road. Also walking that public road at night is pitch black and there is no lighting.

Pool towels are not included as you'd expect with a four star hotel and a deposit and daily charge of €2 per towel.

WiFi is not free and even when you purchase it your device constantly drops off the network and you’re required to enter the code to reconnect.

Italy doesn’t seem to do all inclusive like other countries and that isn’t always a bad thing. The food at the hotel was always Italian food which isn’t a bad thing. Breakfast was always pastries, bread cold meats and English breakfasts. It was never bad quality. Lunch was always some kind of grilled meat and salads and evening meal was always one type of hot meat. There was always lots of pasta options that catered for all tastes. However the food was very regimented to certain times and if you missed these times there was nothing to eat in between. I have stayed at hotels before where I have seen tremendous waste with food and what I liked here is they serve you some of the food so that you don’t overload your plate. You can have as much as you want and visit as many times as you want but I like this method. Also always plenty of seafood on the menu which you’d expect for its location. Desserts were limited but there was always ice cream and one other dessert but only in the evening.

You really can’t walk from this hotel into Castelsardo as there is no coastal path and you would take your life in your hands along the main road. There are no pavements until you get right into the town. We asked for a taxi one night and were told if was difficult to get a taxi and if you can get an uber were were told that they will take your money and then not turn up. There is a hotel shuttle bus to the town centre at a cost of €15 per person return trip. However that service finishes at just after 8pm. There was a Tuktuk service from the town.

The all inclusive drinks package is the biggest disappointment at this hotel. So many drinks are not included in the all inclusive. The beer and wine included are OK but not much else is included. Very poor.

Had so much fun! Many sweet people and amazing beach to watch fishes, entertainment (especially abdou, he was the only one who wasn't only focused on the French culture/people, because at first it was only, French songs, French games and quizzes etc, while there were a lot of non French people too, he gave us some of our culture music too and made it fun for everyone) is amazing!
I have a lot of complains about how some staff treats their guests (as a cook & hospitality student) , so if you're worried about scams and quality please read the rest, even tough some things were bad, I don't regret going here I spent a lot of time with my family and so much happy vibes :)

The staff at the desk were verry nice and very considering when needed. THANK YOU!!!! And for that I give a better note 👆 Nice animation team. . Not too much animation though. Catering team was fine verry rapide and there to help. . Manager of the catering team *Sergio* not nice at all , we could hear him yelling at the staff in the kitchen all the time and the tension in the air was odd when he was around +++ while me and my wife went to thé pizzeria one night he even yelled at my 15 year old son "for nothing" when he went alone to the resteraunt. The food was ok but i wouldnt order out even if it wasnt free. The place is beautiful but it’s time to restored quite a lot of things... . Especially the *salt water* pool this not agreable at all. . Also the hand railings on the stairs are either inexistant or falling apart and make useing the stony oddly shaped stairs very dangerous. . Hope your in shape cause its à Mountain to climb every day. Not to mention the stone tiles around the pool that are breaking and sharp on the feet. ++ The little blemol who broke all the note for me 😑 we found a familly of cats living on the resort who are dying of thirst and hunger. We asked the staff and they informed us that they recognize the small family of kittens.🧐 But there was one who died last month, so they gave up on the other five... ☹️ So we ended up feeding them 3 times a day during our entire stay 😧 I will try to reach the associations that might be able to help when i get home. If you are there please feed the kittens they are near the left side of the pool 1 flight of stairs down on the left. Good stay but I remain unhappy and wont come back. + I think of the poor kittens as i leave. Dont forget to bring water cause its not free an not drinkable from the tap. Cdt. Jay