Best Hotels in Yuzawa

The ski resort is right at the hotel's doorstep, which is super handy, and if you're lucky, you might even catch some powder snow. It's also easy to get to the nearby Kagura ski resort

A big old hotel with everything you need. A proper ski in and out facilities. A lot of food choices with reasonable prices. Eventhough the hotel is old, everything is clean and well maintained

Wonderful experience from start to finish. The hotel provides a shuttle bus from Echigo Yuzawa station therefore it is very convenient via Shinkansen from Tokyo

It's a very large hotel with complete facilities.The room was quite small, like most hotels in Japanese cities. Recommend ,,,,,

There were stains on the couch back rest and the mattress. The sheet for the mattress was too small it didn’t cover the stained mattress. The beds were hard and didn’t feel clean. The shower curtain had a bad odor

This is our second time visiting Naeba, and while the hotel is a bit older, it's incredibly convenient for families with kids. They have everything you need: restaurants, a convenience store, and shops selling ski gear

The Annex Building's onsen had a good view to the nearby mountains. Lastly, this was a very good hotel and the price was really value for money too. I would seriously consider returning next time! Recommended place!

The environment was very clean, and the staff were very friendly. I look forward to staying here again next year.

The hotel's location is excellent, right outside the ski slopes, which is incredibly convenient. The nearest ski resort doesn't have many runs, mostly beginner-friendly, perfect for leisurely and family ski trips

It has been an amazing place to spend with families , kids facilities and ski areas are very close to the compound and have 2 open onsen . They provide free shuttle to downtown echigo -yuzawa station

The hotel offers a shuttle bus service to and from Echigo-Yuzawa, which is very convenient. The accommodation and food were also good. We had a delightful ski holiday

Plus, the larger Yuzawa Nakazato ski resort is only about a 10-minute walk away. Guests also get discounts at various ski resorts and ski rental shops

The hotel facilities are excellent, and the food is superb. However, it's a shame that the hotel is only for two-ski boarding

Location wasn't the best but they made up for it with frequent shuttle bus services. Tip top 5-star service and always willing to go the extra mile to help. Definitely worth the price.

nice place/environment. , good breakfast and very spacious room.

Coming out of the west exit of Echigo-Yuzawa Shinkansen Station, there's a free shuttle service that runs every 10 minutes or so in the morning, and every 20-30 minutes in the afternoon

We had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out

We had come here to Ski which was wonderful as the resort comes with its own ski garden and lift passes which we were given (so generous and kind thank you!), there is also a lovely onsen onsite for hotel guests to use (free)

This is a hotel I'd definitely stay at again. It's super close to Yuzawa Station, just a 3-minute walk away. All the good restaurants in town are basically right around here

Good service, free coffee, ramen and ice cream. Also their onsen very very very niceee, enjoy alot when staying there!

The hot spring was fantastic; the public bath was already so relaxing, and the private baths were even better – free and no reservation needed! Breakfast was also delicious, though the portions were a bit small

The room was really comfortable, and they even provided freshly ground coffee and a great selection of tea sets so you could brew your own

And there's free late-night ramen available, which tasted amazing

We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers

Friendly staffs, nice and clean. Good location

Just over an hour from Tokyo by bullet train, I discovered this wonderful inn where you can easily enjoy exquisite course meals and fantastic hot springs—it truly feels like arriving in a paradise! Though nestled in the mountains, it's close to the bullet train station

Really convenient location near the JR station. Staff are super friendly with some Chinese speaking staff at the front desk. The breakfast is super yummy and well prepared

We r Hongkongers staying for several nights, checked out on 7 Mar 2026, we personally think that this is a great hotel and the price is very good all the "required" facilities / services are there, the outdoor spa, staff help u make up beds everynight, help u make up rooms, there is ski rental very cheap price for hotel guess we ordered both meals (breakfast + dinner), saved us lots of time wondering...

The staff were warm, friendly, and attentive throughout our stay. Both breakfast and the traditional kaiseki dinner were beautifully prepared with great attention to detail, and absolutely delicious

The open-air onsen was truly a highlight, offering breathtaking, million-dollar views that made the experience even more special

The location is excellent, less than a 10-minute walk from Echigo-Yuzawa Station. There are convenience stores and restaurants nearby, so it's not a problem if you don't book breakfast or dinner at the hotel

I've stayed here many times! The service is excellent, and you really feel at home. The rooms are spacious and very comfortable. I enjoyed the hot springs every day, which was wonderfully relaxing

The environment and facilities are both excellent

The maintenance and service is good. Breakfast and dinner buffet are good too. The pick up service from the station can be arranged immediately upon arrival, highly appreciated. The outdoor hot spring is good

As a skier, I really appreciated that the ski shop on the slope offered ski and boot storage, as well as waxing services for a fee. The shuttle bus to the ski resort right down the hill was super convenient

Although the road was a bit slippery, I arrived at the hotel and checked in without a hitch. The breakfast was plentiful, and there are two free public hot springs and a private one (reservations required)

The food was also great; the breakfast was varied and delicious, especially the miso soup – it was exceptionally good. I'll definitely consider staying here again next time! 🤭

Even though the hotel is a bit old, it's very clean and the service is excellent. The gentleman at the front desk was a little slow, but extremely polite and patient

I highly recommend the traditional Japanese tatami rooms – they're spacious, have fantastic views, and I even got lucky enough to capture a photo of the 'sun-kissed golden mountain'! Plus, the hotel offers a dedicated shuttle service to and from the station at set times, and their dinner was unexpectedly superb

We had a private room for our Japanese meal, which was both refined and delicious. There are over 10 types of hot springs (onsen) available, and they were clean and not crowded. All in all, I highly recommend this place

There are four onsen baths on the 6th and 7th floors, each with both indoor and outdoor pools. The two onsen on the 6th floor even have special medicinal baths, which were so relaxing

The staff were all incredibly attentive; even with their limited English, they went out of their way to help me with all my questions

Amazing authentic japanese experience. Very cosy room and excellent changing breakfast. Onsen was also clean and super nice after a long day of snowboarding

Traditional theme hotel, with very good hot spring in first floor. It’s a great way to have a Japanese type of stay here.

Excellent hot springs, tranquil and comfortable.

Great Breakfast to begin with, indoor and outdoor onsen, they shift both onsen daily, please book 2 days to enjoy them both. Sweet reception, try to help everything I need. 5mintues away from the Station

This ryokan-style accommodation offers a serene and genuinely warm Japanese atmosphere. The rooms are simple and clean, perfect for relaxing after skiing

The highlight is the separate male and female onsens, where a hot soak helps melt away the cold, ensuring a good night's sleep. Waking up to a pristine snowy view is an incredible feeling ❄️♨️

All the meals were delicious and very kid-friendly. My son and I both loved every dish. The hotel only has four rooms, so it feels very private and quiet, which I really appreciated

Excellent room and service. Superb food

We stayed here for two nights and absolutely loved it. The stay includes both dinner and breakfast, which made everything so easy and relaxing

After a full day of skiing, it was wonderful to come back to the hotel, enjoy the private hot spring in our room, and unwind. Dinner would be ready for us without needing to go out and look for food—such a luxury

The catering was very good! Special room, my daughter loves the outdoor hot spring bath

You can check in and check out from your room. It feels more like a small villa than a hotel. Recommended for those who think customer service is annoying. Meals and room hot springs ♨️ are GOOD

The open-air hot spring was enormous, natural, and stunning. The rooms were spacious, the breakfast was excellent and plentiful, and the view of the ski slopes from the window made for a perfect dining experience

Clean, friendly hotel with nice views of the city. It’s a little dated but there’s nothing wrong with the stay. Staff spoke English, the dinner was good, breakfast was okay. Location is great and would stay here again.

Stayed January 2020 Staff were extremely helpful and polite. Despite not knowing much Japanese language my family felt very welcomed. Hotel was clean and well presented, our room was fantastic

Overall, I am satisfied with the quiet, clean and tidy environment. I just think that the shuttle bus service only starts at 9:00 and ends at 6:00, which is a bit too late to start and too early to end

Snowflakes are floating in the sky, and I can enjoy the snow-capped mountains and tree hangings while soaking in the hot spring! The staff are especially friendly and enthusiastic

They helped me check the weather, find the route, and even found my lost hat! Special praise 👍

Every time I travel, I bring Taiwanese postcards, wanting to share the beauty of Taiwan with the world

Difficult to obtain hotel email, must call. Essential to book shuttle bus and arrange other services

After contacting them via Line, I discovered the owner was a Chinese woman who had been working in Japan for many years. During our conversation, they patiently and kindly answered all our questions

Must arrange for shuttle bus pick up to/from Echigo Yuzawa station because you'll need their help to cross the snow with your luggage while you walk through the tunnel

It wasn't until October that we finally focused on Echigo-Yuzawa. Searching around the train station, trying to find ski resorts and accommodations suitable for beginners within a limited budget was incredibly difficult

After repeatedly searching on Google Maps, I unexpectedly discovered a cluster of guesthouses nestled in the heart of the resort. One of the businesses had a friendly Chinese website

We traveled from Australia and it was the best ryokan in 2weeks travel in Japan. The room had a great view of yuzawa and mountains. The movie - yukiguni - was great but it could have been better with English caption

The movie experience offered by the hotel was a great addition and made the stay even more memorable. Breakfast was also excellent: very nice, beautifully presented, and delicious

With delivery services from Echigo Yuzawa. And near Yuzawa Koen Snow Park. Very good

Excellent service at a hotel that is in fantastic condition.

This is a historic hotel with a beautiful environment. It's truly enjoyable to sit in the room and admire the view outside the window. The hotel staff are very warm and friendly

The view from the room was amazing, and the Japanese-style room added a special touch that made the experience feel authentic and relaxing

and also we have a private servce going to ski resort and go back to hotel and to station and the rental area is so cheap the food is good only i can say the fish is maybe frozen thats why not fresh and the meat not good but all of that it was great experince staying very nice affordable nice viewing and quite place thankyou sakura tei

Service was absolutely amazing! The two young girls at the front desk from Nagoya spoke really good English and was very helpful. The staff also helped me arrange shuttle to get to the train station very easily

very nice and very classy affordable hotel ryoukan i like the view inside the room is so big for family pack we really happy to stay in sakura tei the staff are nice and pver whelming they are friendly kind

The only thing that requires improvement is the WiFi: signal is always strong, but sometimes the data just doesn't come in, maybe because there are too many connections running at the same time

The train station is actually quite close, about 7 min walking distance. The outdoor Onsen was nice and the breakfast had many health options

The room is very clean and the food is delicious😋

We very highly recommend this hotel to anyone who appreciate beauty, kindness and Japanese gastronomy and good wine!

Friendly and responsive Mr Kinta. All are good, less commercial than the main hotel at resort, feel like home and cosy. Have laundry and cooking pantry, good fit for family stay

The minor thing is that the wall in room can consider a bit scratchy. Overall love the stay and will return if coming back to Naeba

Kinta and his family are very great hosts. The breakfast every morning was a delight. Evening dinner meals were even better. All in all an absolutely top hotel experience

Mr. Kinta is in his 70s, strong and talkative; Hotel Kinta has big rooms, is not far from the ski resort, has complete ski equipment and delicious breakfast. I will go there again next time.

The environment is very warm, Kinta san is very friendly, and the location is very convenient to the ski resort. I highly recommend it!

ski/snowboard rental is available. Onsen is also well worth it, great to relax after snowboarding In general a good experience

Very quiet and scenic place. Beautiful ryokan. Super clean. Staff able to communicate with English. Free shuttle bus provided and fast response when communicating.

The inn is clean and comfortable, with a dedicated shuttle service to and from the station and ski resort. Just remember to book your meals well in advance to ensure availability.

Impeccable service, very Japanese-style rooms. I heard it is a century-old hotel. There are not many rooms, so there are not many people taking a hot spring bath, which is a good experience

There is an open-air bath, you can watch the snow and take a hot spring bath, which is very flavorful. The food is very good, dinner is Japanese, and breakfast is a buffet

This place feels in between a hotel and a ryokan. We requested for a pick up from a ski hill using Whatsapp and it was seamless. Our room was spacious and comfortable.

Being able to access the natural hot spring baths without leaving your room allowed us to relax deeply and enjoy a peaceful family time together. The hallway might feel a bit chilly in winter

Hotel with 16 rooms, onsen and two restaurants serving great food. We booked package with half-board. A wonderful dinner experience with gorgeous fusion of Japanese mixed Western with fresh and in-season ingredients

We stayed in the large shared room and were amazed by its spaciousness, far exceeding our expectations. It was so big it felt like there was another inn inside this one, lol

Having two toilets and two sinks was very convenient. The hot spring baths felt incredibly soothing; just a short soak left our bodies warm and toasty for hours afterward

While the staff seemed mostly foreign, everyone made a sincere effort to assist us politely, even with their limited Japanese. We definitely want to stay here again

Japanese breakfast is also tasty with Niigata ingredients and Uonuma Koshihikari rice. An experience will bring you back here again. A quiet hotel suitable for unwinded and relax

Traditional guesthouse, good quality and inexpensive. Relatively close to the ski resort. Nutritious dinner, perfect for travelers who have just finished exercising. Friendly staff who speak English

Good, let's talk about the service. The only problem is the shared bathroom.

Not a bad place, very close to the ski resort

Toilets and showers are relatively small

Also, it seemed like the duvet cover hadn't been changed, so there was long hair on it which was disappointing. Also, there was only a toothbrush and a bath towel, and I would have liked a yukata and hand towel as well

However, the walls of my room seemed thin, so I could hear everything from next door, and I couldn't sleep because I was bothered by the coughing from the neighboring room in the middle of the night

- Dinner and breakfast (Kaiseki style) was fresh, delicious and a delightful experience. ^_^ Thank you very much for the good all service and I hope to comeback again in the future

Very good for relaxing and food are good

I stayed in the hotel 10 years ago, and this time the hotel is as good as it used to be, room is large and tidy, and the service is also great.

It snowed heavily while we were there and the staff are super attentive - they asked where we were headed to and suggested for comfort, that we wear the hotel's rain boots as they knew my partner's shoe wasn't waterproof/suitable to walk through the snow

There is a lounge with coffee/tea in the mornings and alcohol and snacks in the evening. There is also a playroom (suitable for infants to 6years old). Service is top notch, everyone is so helpful and friendly

7 eleven right next to the train station and New Days inside the train station. We loved every single thing about this charming lovely hotel and we will definitely be back if we are in Echigo Yuzawa