8.9
Excellent
91 USD
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Naspa New Otani in Yuzawa

🌍
Japan, Yuzawa 2117-9
● Center: 1 km
☎ Phone: +81 25-784-2191Show

Spacious and clean rooms with mountain and railway views praised in multiple reviews. Excellent buffet breakfast and dinner offering a variety of options. Convenient free shuttle service connecting the hotel with Echigo-Yuzawa Station. On-site onsen and spa facilities highly appreciated, including leg massage pools. Helpful and friendly staff noted for their kindness and attentiveness. Ski school and equipment rental available on-site, with private lessons reported as effective. Hotel ski slopes allow only two-ski boarding; snowboarders cannot use complimentary lift tickets. Some guests noted the hotel is a bit far from town and uphill, requiring shuttle use. Japanese-style rooms require guests to make their own futon beds, which was not clearly communicated. No complimentary bottled water provided in rooms; guests must purchase their own. Early check-out time at 10:00 AM with high charges for late check-out seen as inconvenient. Indoor-only onsen, no outdoor hot spring facilities available.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
236 USD
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Run of House
Run of House
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Bed in Dorm
Bed in Dorm
Wireless internet and air conditioning
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Economy room
Economy room
Private bathroom
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Economy Single room
Economy Single room
Private bathroom
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Economy Triple room
3 x
Economy Triple room
Private bathroom
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Economy Double room
Economy Double room
Private bathroom
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Standard room
Standard room
Wireless internet, air conditioning and bath
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Standard Duplex room
Standard Duplex room
Private bathroom
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Standard room with mountain view
Standard room with mountain view
Private bathroom
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Standard room with view
Standard room with view
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
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Standard Single room with mountain view
Standard Single room with mountain view
Private bathroom
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Standard Triple room
3 x
Standard Triple room
Private bathroom
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Standard Triple room with sea view
3 x
Standard Triple room with sea view
Private bathroom
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Standard Quadruple room
4 x
Standard Quadruple room
Bath and private bathroom
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Standard Quadruple room with mountain view
4 x
Standard Quadruple room with mountain view
Private bathroom
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Standard Quadruple room with sea view
4 x
Standard Quadruple room with sea view
Private bathroom
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Standard Quintuple room
5 x
Standard Quintuple room
Private bathroom
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Standard Family room
Standard Family room
Family room with bathroom
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Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
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Standard Double room
Standard Double room
Private bathroom
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Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
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Standard Double room with view
Standard Double room with view
Private bathroom
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Standard Double Family room
Standard Double Family room
Family room with bathroom
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Standard Quintuple Family room
5 x
Standard Quintuple Family room
Family room with bathroom
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Superior room
Superior room
Wireless internet, air conditioning and bath
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Superior room with mountain view
Superior room with mountain view
Private bathroom
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Superior Single room
Superior Single room
Private bathroom
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Superior Triple room
3 x
Superior Triple room
Private bathroom
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Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
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Superior Quadruple room with mountain view
4 x
Superior Quadruple room with mountain view
Private bathroom
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Superior Quadruple room with view
4 x
Superior Quadruple room with view
Private bathroom
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Superior Double room
Superior Double room
Private bathroom
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Superior Double room with mountain view
Superior Double room with mountain view
Private bathroom
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
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Deluxe Family room
Deluxe Family room
Family room with bathroom
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Deluxe Double room
Deluxe Double room
Private bathroom
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Executive room
Executive room
Private bathroom
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Executive Quadruple room
4 x
Executive Quadruple room
Private bathroom
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Executive Quadruple room with mountain view
4 x
Executive Quadruple room with mountain view
Private bathroom
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Executive Double room
Executive Double room
Private bathroom
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Classic room
Classic room
Private bathroom
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Junior Suite
Junior Suite
Wireless internet, air conditioning and private bathroom
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Junior Suite with view
Junior Suite with view
Private bathroom
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Single Junior Suite
Single Junior Suite
Private bathroom
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Single Junior Suite with view
Single Junior Suite with view
Private bathroom
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Triple Junior Suite with view
3 x
Triple Junior Suite with view
Private bathroom
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Double Junior Suite with view
Double Junior Suite with view
Private bathroom
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Double Junior Suite with mountain view
Double Junior Suite with mountain view
Private bathroom
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Quadruple Junior Suite with mountain view
4 x
Quadruple Junior Suite with mountain view
Private bathroom
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Standard Junior Suite
Standard Junior Suite
Private bathroom
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Suite
Suite
Air conditioning and private bathroom
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Suite with mountain view
Suite with mountain view
Private bathroom
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Quadruple Suite
4 x
Quadruple Suite
Bath and private bathroom
Beds:
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Single Suite
Single Suite
Private bathroom
Beds:
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Single Suite with mountain view
Single Suite with mountain view
Private bathroom
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Double Suite
Double Suite
Bath and private bathroom
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Standard Suite
Standard Suite
Private bathroom
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Luxury Suite
Luxury Suite
Private bathroom
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Apartment
Apartment
Private bathroom
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
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2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
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3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
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Studio
Studio
Private bathroom
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Economy Studio
Economy Studio
Private bathroom
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Villa
Villa
Private bathroom
Beds:
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Cottage
Cottage
Private bathroom
Beds:
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Bungalow
Bungalow
Private bathroom
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Chalet
Chalet
Private bathroom
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More rooms

Description

Naspa New Otani is a 3-star hotel in Yuzawa with a strong 9.1 rating, known for its spacious rooms and extensive range of room types, from Economy Singles to Luxury Suites and Apartments. Guests appreciate the clean, comfortable accommodations, with many rooms offering mountain or sea views. The hotel features a full-service restaurant with buffet options, a well-equipped spa and wellness center including an onsen, sauna, and massage services. Skiers benefit from ski-in/ski-out access and a ski school with private lessons available on-site. Free shuttle service to Echigo-Yuzawa Shinkansen Station runs frequently, easing transport in winter conditions. Family-friendly amenities include a kids’ club, playground, and facilities for disabled guests. The hotel operates a 24-hour front desk and provides free parking and WiFi. Note that pets are not allowed, but service animals are welcome. Overall, Naspa New Otani combines comfort, convenience, and extensive facilities for winter sports enthusiasts.

Location

Naspa New Otani is located at Yuzawa 2117-9, approximately 7 minutes on foot from Echigo-Yuzawa Shinkansen Station. The hotel is 175 km from Haneda Airport (HND). While the hotel is situated on a slope and a short walk from town, it offers a free shuttle bus running every 10 minutes in the morning and every 20-30 minutes in the afternoon to and from the station. The ski resort is directly outside the hotel, providing immediate ski garden and lift access. This makes it practical for guests to enjoy winter sports without long transfers. Nearby, guests can explore local dining options and enjoy the mountainous surroundings.

Tips

  • Plan your ski activities considering that the ski slopes are not open to snowboarders and complimentary lift tickets exclude snowboarding.
  • Use the frequent free shuttle service to easily reach Echigo-Yuzawa Station, especially if traveling with luggage or in snowy conditions.
  • If booking a Japanese-style room, be prepared to make your own futon beds as staff do not assist with this.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:30-09:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, JSB, AmericanExpress, DinersClub, UnionPay, MasterCard
  • Check in time: 15:00-23:30. Check out time: 00:30-10:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Chapel
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Electric car charging
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Vending machine
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Transfer services
Languages Spoken
  • English
  • Japanese
Recreation
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Karaoke
  • Nightclub
  • Hiking
  • Barbeque
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
Business
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Table Tennis
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Family/Kid Friendly
  • Kids club
Winter sports
  • Ski storage
  • Ski passes available
  • Ski facilities rental
  • Ski shuttle
  • Ski-in/ski-out
  • Skiing
  • Ski school
Pets
  • Pets Not Allowed

Video: Naspa New Otani, Yuzawa, Japan | Travel With Suruchi

Map

Reviews

Cleanliness
Amenities
Location
Service
09.02.2026 01182026
nice place/environment. , good breakfast and very spacious room.
28.01.2026 Xiaopier
Coming out of the west exit of Echigo-Yuzawa Shinkansen Station, there's a free shuttle service that runs every 10 minutes or so in the morning, and every 20-30 minutes in the afternoon. It's a blue bus. The hotel facilities are excellent, and the food is superb. However, it's a shame that the hotel is only for two-ski boarding. Snowboarders should be aware of this when booking, as the hotel's ski slopes are exclusively for two-ski boarding, and the complimentary lift tickets cannot be used for snowboarding.
23.01.2026 Guest
We went to Naspa new Otani hotel for purpose of skiing. I wanted a complete ski resort close to town. The rooms were big with a bath. The hotel also has a great onsen. We arranged our ski gear rental at the hotel ski shop and had a private ski lesson. The ski instructor Simon was great and effective at turning me from first time to confident beginner. The cost was reasonable and similar to other places give or take. We used the hotel courtesy bus daily which was convenient. The breakfast was great too. We had no issues at this hotel. Would like to stay longer next time.
22.01.2026 Eledemianbao
I heard there were bears around, but I didn't encounter any. The hotel is really big, with great facilities, and the rooms are clean and spacious. Definitely recommend staying here.
21.01.2026 Da
One of the nicest hotels we stayed in Japan. We had stayed in a traditional japanese room with Futon beds with an amazing view, compared to some hotels stayed in Tokyo, staff here were so kind, patient and helpful. We had come here to Ski which was wonderful as the resort comes with its own ski garden and lift passes which we were given (so generous and kind thank you!), there is also a lovely onsen onsite for hotel guests to use (free). Even though this resort may seem like a walk to the train station there is a timely shuttle bus service to and from with lovely staff there to help. Would recommend and definitely would come again!
20.01.2026 Xiaoyuanjuli
The hotel is very close to the ski resort, right outside the door. I booked a Japanese-style room, but you have to make your own bed. Maybe the staff could help, but they didn't say anything! No bottled water, you have to buy your own.
15.01.2026 EduT
We had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out.
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
27.12.2025 Familytravelmom
Not the hotel’s fault but ski slope was not opened until 27 Dec due to lack of snow. Otherwise it would have been a great ski in and out. Lift pass to Gala was provided.

Breakfast and buffet dinner were fantastic. Onsen was as expected with leg massage pools.
26.12.2025 Tom
We had a wonderful time here. The staff was incredibly welcoming. The room was very comfortable. Breakfast is great. Downside is a bit out from town but hotel provide free shuttle.
24.12.2025 kohws
2nd time coming to this hotel.
friendly staff and huge room. my family love the place and we will be back in 2026.
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Frequently asked questions about Naspa New Otani

Does Naspa New Otani provide shuttle service to the train station?

Yes, there is a free shuttle bus that runs approximately every 10 minutes in the morning and every 20-30 minutes in the afternoon to and from Echigo-Yuzawa Shinkansen Station.

Are snowboarders able to use the ski lifts at Naspa New Otani?

No, the hotel's ski slopes are exclusively for two-ski boarding, and complimentary lift tickets cannot be used for snowboarding.

What types of rooms are available at Naspa New Otani?

Room types range widely, including Economy Single room, Standard room with mountain view, Superior room, Deluxe Family room, Junior Suite with view, Suite with mountain view, Apartments with multiple bedrooms, and more.

Is there an onsen available at the hotel?

Yes, the hotel has an on-site onsen and spa facilities including a sauna and massage services, but the onsen is indoor only.

Are pets allowed at Naspa New Otani?

Pets are not allowed at the hotel; however, service animals are permitted.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 91 USD The best time to book is June 13, with rates starting from 91 USD

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