Naspa New Otani in Yuzawa
✅ Spacious and clean rooms with mountain and railway views praised in multiple reviews. ✅ Excellent buffet breakfast and dinner offering a variety of options. ✅ Convenient free shuttle service connecting the hotel with Echigo-Yuzawa Station. ✅ On-site onsen and spa facilities highly appreciated, including leg massage pools. ✅ Helpful and friendly staff noted for their kindness and attentiveness. ✅ Ski school and equipment rental available on-site, with private lessons reported as effective. ❌ Hotel ski slopes allow only two-ski boarding; snowboarders cannot use complimentary lift tickets. ❌ Some guests noted the hotel is a bit far from town and uphill, requiring shuttle use. ❌ Japanese-style rooms require guests to make their own futon beds, which was not clearly communicated. ❌ No complimentary bottled water provided in rooms; guests must purchase their own. ❌ Early check-out time at 10:00 AM with high charges for late check-out seen as inconvenient. ❌ Indoor-only onsen, no outdoor hot spring facilities available.
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Description
Naspa New Otani is a 3-star hotel in Yuzawa with a strong 9.1 rating, known for its spacious rooms and extensive range of room types, from Economy Singles to Luxury Suites and Apartments. Guests appreciate the clean, comfortable accommodations, with many rooms offering mountain or sea views. The hotel features a full-service restaurant with buffet options, a well-equipped spa and wellness center including an onsen, sauna, and massage services. Skiers benefit from ski-in/ski-out access and a ski school with private lessons available on-site. Free shuttle service to Echigo-Yuzawa Shinkansen Station runs frequently, easing transport in winter conditions. Family-friendly amenities include a kids’ club, playground, and facilities for disabled guests. The hotel operates a 24-hour front desk and provides free parking and WiFi. Note that pets are not allowed, but service animals are welcome. Overall, Naspa New Otani combines comfort, convenience, and extensive facilities for winter sports enthusiasts.
Location
Naspa New Otani is located at Yuzawa 2117-9, approximately 7 minutes on foot from Echigo-Yuzawa Shinkansen Station. The hotel is 175 km from Haneda Airport (HND). While the hotel is situated on a slope and a short walk from town, it offers a free shuttle bus running every 10 minutes in the morning and every 20-30 minutes in the afternoon to and from the station. The ski resort is directly outside the hotel, providing immediate ski garden and lift access. This makes it practical for guests to enjoy winter sports without long transfers. Nearby, guests can explore local dining options and enjoy the mountainous surroundings.
Tips
- Plan your ski activities considering that the ski slopes are not open to snowboarders and complimentary lift tickets exclude snowboarding.
- Use the frequent free shuttle service to easily reach Echigo-Yuzawa Station, especially if traveling with luggage or in snowy conditions.
- If booking a Japanese-style room, be prepared to make your own futon beds as staff do not assist with this.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-09:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, AmericanExpress, DinersClub, UnionPay, MasterCard
- Check in time: 15:00-23:30. Check out time: 00:30-10:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Fire Extinguisher
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Kettle
- Free Wi-Fi
- Internet
- Transfer services
- English
- Japanese
- Bike rental
- Barbecue grill(s)
- Billiards
- Karaoke
- Nightclub
- Hiking
- Barbeque
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Family/Kid Friendly
- Kids club
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Ski school
- Pets Not Allowed
Video: Naspa New Otani, Yuzawa, Japan | Travel With Suruchi
Map
Reviews
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
Breakfast and buffet dinner were fantastic. Onsen was as expected with leg massage pools.
friendly staff and huge room. my family love the place and we will be back in 2026.
Frequently asked questions about Naspa New Otani
Does Naspa New Otani provide shuttle service to the train station?
Yes, there is a free shuttle bus that runs approximately every 10 minutes in the morning and every 20-30 minutes in the afternoon to and from Echigo-Yuzawa Shinkansen Station.
Are snowboarders able to use the ski lifts at Naspa New Otani?
No, the hotel's ski slopes are exclusively for two-ski boarding, and complimentary lift tickets cannot be used for snowboarding.
What types of rooms are available at Naspa New Otani?
Room types range widely, including Economy Single room, Standard room with mountain view, Superior room, Deluxe Family room, Junior Suite with view, Suite with mountain view, Apartments with multiple bedrooms, and more.
Is there an onsen available at the hotel?
Yes, the hotel has an on-site onsen and spa facilities including a sauna and massage services, but the onsen is indoor only.
Are pets allowed at Naspa New Otani?
Pets are not allowed at the hotel; however, service animals are permitted.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 91 USD The best time to book is June 13, with rates starting from 91 USD




































































