Shosenkaku Kagetsu in Yuzawa

Very good for relaxing and food are good

I stayed in the hotel 10 years ago, and this time the hotel is as good as it used to be, room is large and tidy, and the service is also great.

Amazing location, extensive facilities offering an authentic ryokan experience, friendly staff, and very convenient if you utilize their partner ski rental shop.

One of the loveliest ryokans we've ever stayed at in Japan, wish we stayed for longer. Every part of the hotel is so beautiful and serves as a lovely photo backdrop.

There is a lounge with coffee/tea in the mornings and alcohol and snacks in the evening. There is also a playroom (suitable for infants to 6years old).

Service is top notch, everyone is so helpful and friendly. Extremely easy to communicate with them as the staff can speak English well. They gave us a map and told us where we could go for food or to the ski resorts and gave a lot of local advice.

They provide all the amenities you need. They even have rain boots that you can borrow and wear in case your shoes are not waterproof. It snowed heavily while we were there and the staff are super attentive - they asked where we were headed to and suggested for comfort, that we wear the hotel's rain boots as they knew my partner's shoe wasn't waterproof/suitable to walk through the snow.

Rooms are very clean, big and comfortable (only that the futons are a little thin).

The onsens are rather small, but the outdoor onsen is so beautiful.

They provide a shuttle service to the train station (upon request) , although it is a relatively short walk - 5mins - and easy to walk if there is no snow. 7 eleven right next to the train station and New Days inside the train station.

We loved every single thing about this charming lovely hotel and we will definitely be back if we are in Echigo Yuzawa.

Great location and service, just a five-minute walk from the JR station.

A wonderful stay. Service is very nice. Food is great and onsen was great too.

Despite its age, the hotel's rooms are well-maintained. The staff are friendly and efficient. It's very close to the train station, offering convenient transport, and there's a fantastic izakaya right on its doorstep.

The hotel was very clean, dinner featured local ingredients, and the room was spacious.

What a wonderful, peaceful and comfortable stay!
Friendly, helpful staff.
We didn't have dinner there, bit the breakfast was excellent.

Friendly staff , complimentary drinks sessions daily at the lobby which really impressed us.
Great location .