Torgay Hotel in Astana
✅ Highly rated cleanliness with guests noting very good cleaning services and clean rooms ✅ Breakfast receives positive comments for being healthy and buffet style with good portion sizes ✅ Staff frequently described as polite, friendly, and helpful with several mentions of responsive management ✅ Reasonable pricing for the quality offered, including a junior suite price at 14,300 KZT with breakfast included ✅ Quiet location near markets and cafes praised by multiple guests ❌ One guest reported lack of hot water for two days due to heater problems without compensation ❌ Parking facilities received low ratings (5/10) and some guests noted absence or limited parking ❌ WiFi performance is moderate with a score of 7/10, which might not satisfy all guests ❌ Some rooms are noted as needing minor renovation despite overall positive room conditions ❌ An early check-in fee was charged for just four hours ahead, which some guests found excessive
Rooms and prices
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Description
Torgay Hotel is a three-star accommodation located in Astana, offering a range of room types from Standard Single rooms to Family Double Junior Suites. Established with a focus on practicality and comfort, the hotel provides free parking, air conditioning, and WiFi access, although the WiFi has a moderate rating of 7/10. Guests can enjoy on-site dining at the restaurant and bar, and business travelers benefit from facilities such as a business center and meeting rooms. The hotel maintains high cleanliness standards, rated 10/10, and offers 24-hour front desk service. Breakfast is served buffet style with a good rating of 9/10, and the staff is generally described as polite and helpful. Some rooms may require minor renovation, and parking availability received mixed reviews. Prices start from 33 USD, positioning Torgay Hotel as a reasonable option in Astana.
Location
Located at Satpaeva 15 in Astana, Torgay Hotel is about 13 kilometers from the Astana airport (TSE). The hotel is situated close to several dining options: Restaurant "The Garden" is 129 meters away, "Prime Grill" just 208 meters, and the café "Pizza Blues" is 275 meters from the hotel. The area offers convenient access to local markets, cafes, and shops. Public transportation includes bus number 40, which passes many of Astana's notable sites, making it easy to explore the city from this location.
Tips
- Consider confirming hot water availability before booking, as there was a past issue affecting guests.
- If you plan to arrive early, check the policy on early check-in fees to avoid unexpected charges.
- For exploring Astana, use bus number 40 from near the hotel for convenient access to city landmarks.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Heating
- Early check-in
- Late check-out
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Safe (in room)
- Ironing
- Laundry
- Telephone
- Bar
- Breakfast
- Restaurant
- Internet access
- Airport transportation
- Fax and copy machine
- Conference Hall
- Family/Kid Friendly
Street view
Video: Torgay Hotel - Astana - Kazakhstan
Map
Reviews
There is no parking, the rooms are in need of minor renovation.
I recommend.
I recommend!)
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Torgay Hotel
What types of rooms does Torgay Hotel offer?
The hotel offers Standard Single rooms, Comfort Double rooms, Comfort Superior Double rooms, Double Junior Suites, and Family Double Junior Suites.
Is parking available at the hotel?
Yes, free parking is available, but the parking rating is 5/10, indicating limited or basic facilities.
Are pets allowed at Torgay Hotel?
Pets are not allowed at this hotel.
How far is Torgay Hotel from the airport?
It is approximately 13 kilometers from Astana airport (TSE).
Does the hotel provide breakfast, and is it included in the room price?
Breakfast is served buffet style and is not included in the room price; additional fees apply.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 30 USD The best time to book is August 15, with rates starting from 28 USD