Everything is good about hotel, friendly staff, clean rooms, awesome location near 3-4 shopping centres
But it seems to me that it would be possible to make the price cheaper due to the pandemic, since many foreign citizens now, in order to arrive in Kazakhstan, need to bear more expenses with the processing of documents and visas, as well as with obtaining PCR tests both from Kazakhstan and from their state
Front desk spoke English, staff were very helpful and friendly. The room had a good design, was clean and made up everyday with new towels. Fantastic location, near 2 malls and other cafes
Our stay in a hotel was perfect. The staff was very polite and useful. İn the room, we had all things. The swimming pool is big and clean. The sauna and swimming pool included
Will definitely come back here when I visit Astana again
The bathroom is aged with broken tiles and the handle for the shower tap stayed in my hand as it got loose. At check-in I asked if I could have an early check-in, but I was told that check-in is only at 15:00
This is probably one of the best hotels in Nur-Sultan, and perhaps in all of Kazakhstan. I couldn't contain my delight on the first day of my stay in the room
The front desk staff were very welcoming, and the breakfast was excellent.
For me, as a designer, it was an aesthetic pleasure to see how well thought out the lighting and interior were. The spa area and pool are no less beautiful! It was my business trip, but I felt like I was on vacation
The service is good. The room inside is nice. It’s warm enough to stay inside.
I have booked this hotel for my parents and what they did was extended for another day. They did like the hotels amenities, convenience and services. Very reasonable and enjoyable for the price they offer.
Very clean and modern. Good location. Staff was friendly and helpful.
Syper four times conducted nonpremium "people's favorite". Only hood!
I've stayed in a cheaper and slightly more expensive hotel and both were much better as an overall experience. The staff are nice but aren't the most hospitable, the food was ok and service therein was meh
Have a wonderful life everyone!) I used to visit the hotel fitness center often. I recommend it, good luck to everyone. I took pictures of the park next to the hotel, I really like walking there
It's not what I expected from the Rixos chain at all and I was not impressed to explore the chain further. Good enough is good enough but there are definitely better options
It is a very nice hotel in every sense. The employees are very friendly and caring. I recommend
Everything is great! Location - center, but quiet at the same time. Polite, helpful staff. SPA is open from 7 am to 11 pm. Good, varied breakfast.
Environment: Constant temperature and humidity, very friendly in cold Astana. Located right on the central axis and just a 5-minute walk from the Tree of Life Monument, it's a great place for a trip
The hotel deserves its five stars. There were some minor downsides, but overall the stay at the hotel left a pleasant impression. The hotel has a good spa center
Besides the housekeeper's assistance with cleanliness, the front desk even checked our passports during check-in and arranged a room with Chinese standard electrical outlets. It was incredibly convenient and touching
Sauna, hamam, swimming pool, tropical shower - this will undoubtedly please the little guests and the spa. On the first floor there is a bar, on the second or third there is a cafe and a restaurant mokki
On the 17th there is a restaurant selfie. I liked everything in the restaurants. I will write about them separately. The rooms are spacious, a little smaller than in Almaty (the Ritz-Carlton Almaty)
The hotel is very good, sociable staff and good food!! Acceptable price and good quality of accommodation! The room is clean and cozy! Beautiful interior, high-level service. Good location.
We had an amazing 4 nights stay at Beijing Palace. Place is conveniently located in the center of the city
A good place to stay right in the centre of the city. Baiterek, Moskva business centre and ministerial building are in 5 min walk. The room was clean and spacious, all necessities in the room
Fitness center and access to the swimming pool and saunas was included. Breakfast was amazing and if you would like to have lunch and dinner it could be done in hotel
The bathtub was clogged and limited supply of toilet paper, napkins was provided, be prepared to request more from the reception if you are ill or use more paper. Breakfast is buffet but with limited variety
The hotel was very clean, and the front desk had staff who spoke Chinese, English, and Russian. The breakfast selection was extensive. It was a very large hotel with excellent soundproofing
Very quiet modern 5 star hotel with all the amenities!
Would like to say special thank you to all the staff for comfortable stay. Everything that we needed was a phone call away
To confirm, I even followed up with another staff member that same evening, who assured me the breakfast was already packed and would be ready for me upon departure. However, when we arrived at reception at 6 a
Very centrally located hotel, within walking distance to most attractions. The staff were nice and welcoming. The hotel is well maintained, though some areas could use a bit of modernization
Such a small place for breakfast. Breakfast is really poor, specially variations of food. Not always fresh.
Best western is famous for its old classical design. But this time it was a little bit dirty or there was no person in the room for a long time. However, they got a new massage service on the 3rd floor which was amazing!
Unfortunately, the takeaway breakfast I had requested a waiter - staff member for our early 6 a. I specifically asked for it the day before, clearly stating that I would be leaving at 6 a
Amazing hotel and super good rooms with very friendly staff. I would recommend others to stay here as I was very impressed with the service I was provided. 10/10
I was incredibly surprised to find my favorite Bang & Olufsen (B&O) sound system right in my room—the sound quality is simply superb! The staff is very attentive and welcoming, and details like the selection of books in the room highlight the high level of service
The hotel impresses with its unique architecture, and the interior design deserves special praise: stylish modern minimalism in warm natural tones creates an atmosphere of exceptional tranquility and comfort
The room was perfect—spotless, quiet and very comfortable—and the staff were genuinely friendly. Special thanks to receptionists Turan, Assel, and Beksultan, and to Madina from the breakfast team, who was wonderful
Great hotel! They have everything. We used all the services. The breakfasts were simply amazing.
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
This is the true embodiment of aesthetics and hospitality in Astana
Astana, 29/1 D.Konaev street (in the centre) 🧭 Map
Very good location, in the city center
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient
The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view
Good location, convenient transportation, clean and tidy rooms
When we arrived the window was open and it was impossible to close it as it was nice. They fixed it only after 15 minutes. There were cats on the floor, but the cleaning lady was quick, everything else was fine. 
Very well located,
Rooms are convenient and spacey, providing a feel of a 3.5~4 star facility
currently being overhauled due to owner change
Astana, Karasakal Erimbet street 65 (in the centre) 🧭 Map
I am too lazy to write about every product, so I wrote this paragraph. This is the Nth time I buy things online. The things are cheap and of good quality. They are good value for money
I feel safe when buying and happy when using them. There are many varieties of things and they are very complete. It is cost-effective, convenient, and affordable. Overall, I give a good review
The room was very large, the bathroom was also large, and the stay was very comfortable
Great size room and amazing location. Breakfast was okay
I liked the hotel 😊 the room was large! The windows were large and there was a great view of the city. I especially remember the pillows, soft and comfortable 🫶🏼
It was good stay. We had all to have relaxing weekend. Breakfast was delicious with a lot of options. Personal was polite and helpful
Astana, Ulitsa Sharlya de Golya 1 (in the centre) 🧭 Map
Over my expectations! As lonely guest I really enjoyed the quiet location and the kindness of all the staff. Confortable and super clean rooms... I really suggest it 10/10
Possibly the best hotel I have ever entered, has all the general functions of a 5 star, a wide variety of cuisines and amazing room service!
I go there often, I like it, I invite my friends there when they come to visit, they are happy, which means everything is good there
MONACO» Apart-hotel is carefully invented design, comfort and exclusivity which create cozy, real home atmosphere.
There is a GREAT VEGETABLE shop at the hotel. Always fresh fruits and vegetables, we recommend it!
Very nice and comfortable boutique hotel. Good food, cosy rooms, excellent service.
Astana, Abay Prospect47, Nursultán, Kazakhstan (2 km from centre) 🧭 Map
Liked the place. Nice rooms, ac works really good. Nice service.
Rooms are large, pool is nice. Some faults exist, however, like broken bathroom facilities, no coffee/tea in rooms, slow Wi-Fi. Location is 5km from new city. Ok+ overall.
Hotel saw better times, but still make sense to stay. Personal is friendly, services ok. Just not sure about 5-stars ranking, 4 stars should be appropriate.
Very nice clean hotel. Everything you would expect and more. Galleries and shops located inside the Hotel. The hotels dining are was nice and big, but the food quality could of been better.
Overall a nice hotel but needs improvements in room design. Spacious rooms, breakfast is okay
Astana, Qadyrghali Zhalayyri Street 8 (in the centre) 🧭 Map
The second floor faces the street, but it can be noisy at night. There's often a wedding in the adjacent party hall, which can be quite noisy. I requested a room change, but the hotel kept saying they had no rooms
The room is comfortable, you can't hear your neighbors, everything is new. There is a large park nearby, you can take a walk or ride a bike. (Which, by the way, you can take for free at the hotel)
Very quiet, clean, newly built hotel. I liked everything. Location with a great view of the park. Hotel owners, you are great👍 It is rare to get to praise someone. But, thank you and your team 👌👍✊
There aren't many restaurants nearby. One afternoon, there was an unexplained power outage for several hours. The basics are still disappointing
Incredible Hotel! Comfortable and spacious rooms. Good SPA Rich breakfasts The one - one of the best hotels in Astana!
Very good hotel. The location is excellent, quiet, park nearby. The service is excellent.
The staff at breakfast were friendly and attentive. In the spa centre of the hotel, nobody welcome or meet you
The location of the hotel is convenient. There are many attractions nearby. Circus, oceanarium, shopping center, embankment
When booking, breakfast was indicated for 2 people, there was some kind of hitch, and breakfast was noted for 1 person, the reception quickly resolved this problem. We showed the booking conditions
We stayed at the hotel for 2 nights. They checked us in quickly and explained everything. The shower and toilet are separated by a glass partition
Very good, good, the environment is very comfortable, the hotel facilities are also good, very suitable for business trips
I liked everything! It's clean and cozy, and the lobby bar is open 24/7. The reception always responds to requests.
In Astana, it is difficult to determine the center at all) but life is on the left bank, and this hotel is on the right) and is located, so to speak, not in the city area)) I looked around and decided to leave immediately
I first booked on another popular website, and it was written that it was 650 m from the center. So I took it) I had never been to Astana before and thought that I would be in the center) but it turned out to be wrong
BUT!!! Here I want to say a huge thank you to the employees who understood perfectly well that this was not what I expected and canceled my reservation without a penalty. Very well-mannered, very intelligent people
Room was clean, silent and huge enough. We were provided with all bathroom accessories - even teethbrush. Last day we needed to wait more than 40 minutes for ordered breakfast
It was strange, because only other 5 guests were there
The w carpet was dirty and when the cleaner was informed about the situation, she snapped. The breakfast was a scam, bad and cold. The hotel itself was quite dirty
Anyway, I can speak Russian, so it's easy to communicate. 😅
This hotel provides a public kitchen with free tea and coffee.
Its was a perfect place for a one person stay.
It's a little walk from the bus stop from the airport, but it's a nice hotel. It's conveniently located for sightseeing if you take the bus. The symbolic tower, Bayterek, is about a 10-minute walk away
I was taking a dump in the toilet at that time, and they kept knocking on the door, and then they called me. it was inconvenient for me to move! The soundproofing is not good
I was worried that it would happen again in the middle of the night, but it didn't happen until midnight, so I slept well. There is no breakfast and no restaurant
The hygiene is good, the service is acceptable, but there is one problem. At 12:00, which is a very slow time, they started knocking on the door
Astana, Ulitsa Alihana Bokeyhana, 2 (2 km from centre) 🧭 Map
Small hotel, nice room and helpful friendly staff. I was there for a month on business and would do it again.
Kind of mini hotel. Comfortable and clean. Problem with parking place but its ok
Some of the rooms do not have windows
Not excellent but ok for the price, spacious & close enough to the main touristy areas. Use uber if you can because the taxi company they use might be unnecessarily expensive
They might make mistakes in your reservation & not compensate
Stayed here for 3 nights, nobody clean my room during my stay, but it’s all good! My room big enough for me and location really good, shops and restaurants nearby, and it’s just few minutes walk from Abu Dhabi Mall!
The location is good, the hotel is also very good, the room is big, the breakfast is also very good, and it is close to the iconic attractions in the city center
Good hotel in Astana, Kazakhstan
This hotel is centrally located with shops, supermarkets and restaurant nearby. The surrounding area is safe and quiet at night
I liked everything. Everything is within walking distance. The staff is responsive. There were no problems.
Clean room. Helpful staff. Great location and near to Nur Astana Masjid.
Astana, Republic Avenue, 33 Corner of Abai Avenue (2 km from centre) 🧭 Map
Nice hotel. Clean and warm. Silence. Friendly staff. In the center of the old city. I am glad that I chose this particular hotel. Thank you for the warm welcome and hearty breakfast.
As a regular guest of this hotel I want to share my impressions. The rooms are clean and comfortable, the staff is polite, the breakfast is there to choose from, the prices have rather decreased
Friendly staff, reasonable pricing. Aircondotioned, large tv. Nothing in the fridge though.
In a word, comfortable!) I recommend everyone!
Stuff young, hense lacking a bit of experience.
They were late with processing of my request for an invoice. So I lost two hours