Hotels in Georgetown

Hygiene: There was an unknown black stain on the sheets, which I assume wasn't from being unwashed, but rather indelible. The outside of the room window was very dirty and hadn't been cleaned. Facilities: The lobby was spacious with a somewhat old-fashioned, opulent decor, but it clearly showed its age. While the room facilities were a bit dated, it surprisingly had two tables, one of which was a...

The room was a bit small and not brand new, but it was still in good condition. The lobby and elevators were impressive, and the service was very friendly. We got our room around noon and even had a sea view. The location is excellent, with plenty of dining options nearby. Great value for money.

Good experience and staff are friendly. Good location and clean environment. Quiet and comfortable.

It went beyond our expectation from the hospitality, breakfast and service everything was really great. Thank you very much!

The hotel is a bit old, but the location is very convenient! Overall, the service was excellent, the room was spacious and clean, with a semi seaview that’s nice. Hotel staffs were very friendly. Upon check-in, customer service immediately called to check if the room was in good condition, which was very thoughtful.

The lobby is grand, but the facilities are a bit dated. Rooms on the north side offer a sea view. There's a wide variety of breakfast options, and the free bus stop is right across from the hotel. Most attractions are also within walking distance.

The hotel’s location is great,very convenient for nearby attractions. It’s about a 10 minute walk to the night market. There’s a mall next to the hotel and a 711 right across the street. The hotel’s facilities and service are so-so,nothing special. On the second day of our stay the hotel forgot to clean the room. We left around 10:20 a.m., and when we returned after 5 p.m. the room still hadn’t been...

The location is fantastic… within a 10-minute walk to Durian King and there's a mall right next to the hotel. However, the front desk staff, who appeared to be Indian, had a rather poor attitude during check-in. There's ice cream available for purchase in the hotel lobby's lounge area (I highly recommend the tofu flavor) – it's surprisingly delicious! Overall, it's decent for a stopover, which suited...

The room was clean and tidy, and the facilities were good. The breakfast was plentiful, and it was great that they offered different regional specialty breakfast options every day. The service was excellent, and I was very satisfied with my 5-night stay. The hotel air conditioning worked very well. The location was convenient, only 20 minutes from the airport, and you could walk or take a taxi to the...

The hotels overall is great! We had a great time here! The room was spacious even with a large sofa bed open and the beds are very comfortable. Housekeeping was efficient and is generally clean. The housekeeper even folded a cute elephant out of towels and left us a greeting message. The pool is quite small and is quite salty and is also a bit too warm, it felt more like a warm bath rather than...

This hotel was truly the most comfortable stay of our entire trip. First off, the overall comfort of the room was excellent. The bedding was soft, the layout was well-designed, and just being in the room felt incredibly relaxing, not at all cramped. What impressed me most was the soundproofing – once you closed the door, it was completely quiet. Whether it was sleeping at night or napping during the...

The Shangri-La hotel definitely lives up to its brand standards. Its location is superb, right next to the bus terminal for easy access to the free CAT bus, and GAMA supermarket is just a short walk away for snacks. There are plenty of dining options within a one-kilometer radius. The main draw for me was the convenience, and the room facilities were clean, which is all I needed. My room on the 15th...

The location is fantastic! Directly across from Komtar, you can easily catch the CAT bus. A 7-Eleven is just a 2-minute walk away, and it's only 3 minutes to the Three Road Night Market. The street art area is a pleasant 15-minute walk. You can even watch the sunrise right from your room! The service and facilities are excellent, and there's a water dispenser in the hotel corridor. Just a heads up...

warm welcome, cosy stay, will definitely be back for another staycation! 🎉

We very much enjoyed our stay at St Giles Wembley in Penang. The staff were very friendly and the food available in the hotel was delicious. I would highly recommend staying here during your visit to Penang.

Great location, great service and the room was spacious and clean! Central to most of our wishlist places this trip, the hotel is v much accessible and ideal for future trips to Penang. Knowing that it’s my boyfriend’s birthday, they v kindly did towel art decoration prior to our hotel check-in, and even sent us a cute cake to celebrate. Thank you St Giles, we will be back! ❤️

Service was great right from check in all the way till check out. Requested for a room with a view of Komtar and high floor. Great view for New Year’s Fireworks! Staff was friendly and helpful. Overall excellent and happy with our stay!

I think this would be my 3rd or 4th stay in this good hotel 1. Easy access to every good street food in george town area average 1/2 an hour walk 2. Easy access to village grocer and 711 around 5mins walk 3. One of the best hospitality hotel and easy parking system unlike certain hotels in KL 4. Mattress and pillows feels new making us less motivated to go out to fight with others for food

Had a great stay here! Easily access to the mall nearby and tourist attractions. Clean room with modern concept. Will stay here for my next visit to penang :)

Good location. Easy access to shopping malls. Free parking for hotel guest.

The place is beautiful service excellent food is delicious the view outside is good

Nearby shopping centers Gurney plaza and Gurney paragon. But lost seaview due to new landfill and condo project

A very memorable new year celebration with excellent service, food (breakfast, executive lounge and hotel restaurants) and fireworks on New Year’s Eve✨

A very memorable new year celebration with excellent service, food (breakfast, executive lounge and hotel restaurants) and fireworks on New Year’s Eve✨

I wouldn't recommend this hotel for tourists. The location is far from all the main attractions, requiring a taxi and navigating several small, winding streets to get back. It's a bit desolate with a hospital nearby. Plus, the cleanliness and internet connection are really subpar. While the staff's service attitude was excellent, the hotel's environment, facilities, and location simply aren't worth...

First time stay try this hotel and feel welcome and thanks for the receptionist who help me check in and check out! Great service. Breakfast was nice and yummy.

I really liked this hotel and had a wonderful holiday there. The staff were super friendly, but the bedding was terrible, which made for a poor stay overall. The air conditioning in the room was also very noisy. On the bright side, the breakfast was delicious! It's conveniently located near Gurney Paragon Mall, just a 10-minute walk away. The bus stop right outside is also very handy; it takes about...

The rooms in this 4-star hotel are incredibly spacious and comfortable—it definitely lived up to my expectations. The highlight for me was the location; it's just a 6-minute walk to Gurney Plaza. This was a huge plus because I didn't have to walk far in the heat to find a place with AC to spend a hot afternoon. The room is well-equipped with everything you need. It's clear the management is very thoughtful...

The mist coziest hotel in penang for a packnof family.. the room super big with king, single and super single bed in a room!

When extended day night, call to housekeeping can’t heard room talk what about, housekeeping just talk what you need 😅 2-3time

Cleanliness: Very good. Service: Excellent. I didn't encounter any rude or discriminatory behavior from the front desk staff or the doorman. Facilities: Honestly, I felt they weren't great, even though the hotel has a distinct Nanyang style throughout. 1) The hallways at night were genuinely a bit spooky. 2) The room layout in the Victory Wing is really odd; two rooms facing each other, and you have...

The room was very spacious and clean, and the hotel had a lot of historical charm. However, be careful not to choose a room with a Georgetown view, as there's no scenery at all. A sea view, on the other hand, would be fantastic.

The hotel's overall environment is great, with a beautiful pool, architecture, and coastline. It's not misleading photos, thankfully!✌️ I booked a night in the Victory Wing and specifically emailed the hotel to request a non-corner room. However, upon check-in, I was still assigned a corner room! The front desk service was excellent though 😅, and they helped me switch rooms. But the Heritage Wing...

A truly wonderful stay at the Eastern & Oriental Hotel in Penang. What stood out to me most is the hotel’s timeless aesthetic. It’s not trying to be “Instagrammable” — instead, it leans into classic elegance, which makes the experience feel calm, refined, and genuinely relaxing. The pool area is especially peaceful — perfect for slowing down and unwinding. Breakfasts were consistently good, with...

Immerse yourself in the century-old Nanyang colonial charm. The rooms are spacious, featuring vintage teak furniture, brass light fixtures, and silk furnishings that evoke classic English elegance. The floor-to-ceiling windows provide excellent natural light, and many rooms have balconies offering views of the Malacca Strait or lush gardens, bringing the sea breeze and scenery right to your doorstep...

I feel this is the best hotel in Penang, and even in all of Malaysia. The entire hotel has a European design. We stayed in the new building, and all the facilities and room amenities were brand new. The room was spacious, and the bathroom, in particular, was the largest of all the hotels we've stayed in during this trip to Malaysia. I absolutely loved the balcony, with its pure French black and white...

The hotel doesn’t really look like a 4 star hotel, but it’s pretty decent and quite a good area. Pretty clean and big bed. Would recommend, not too bad! But one night there was issue to enter my room as the tap card machine seems to have problem and we went down to concierge for a few times.

The hotel's location is superb, making it incredibly convenient for getting around; many attractions are within walking distance. The staff are enthusiastic, friendly, smart, and considerate—for example, they promptly refilled our water whenever it ran low. Check-in times are as flexible as possible to accommodate guests. Furthermore, the hotel's pool area is impressive; it's clean and safe, perfect...

The room facilities were good and relatively new. Located in the old town, it's within walking distance to attractions and convenient for dining, with a night market just downstairs. The only downside was that the breakfast variety wasn't very extensive.

The hotel's location is excellent, making it super convenient to get anywhere. Even though there's a night market downstairs, it's surprisingly quiet at night, not noisy at all. They also provide complimentary drinks in the fridge, and they're refilled when you finish them.

The room was spotless. There's a street food area right downstairs, perfect for late-night snacks. It's not far from the attractions, and renting a scooter made getting around super easy. Taxis often get stuck in traffic and can be a bit pricey.

This hotel is super convenient! There are so many eateries nearby, and the dessert shops serve really generous portions. The white coffee at OO coffee shop is delicious too. You'll find plenty of open-air food stalls around, and even though they don't have air conditioning, the local flavors are fantastic and the food is great.

Hotel is located at a convenient location. Walking distance to Gurney mall and there is also a mall adjacent to the hotel where there are different restaurant serving varieties of food. Room is very clean and nice view overlooking the gurney bay.

The room was quite spacious, but the bed was small, and there was a lot of wasted space in the bathroom. This time I requested a high floor, and the view was great. Breakfast was just okay.

we paid in advance for breakfast services, but when we arrived the following morning, we were informed that our names were not on the list. This caused significant embarrassment for us! Despite confirming our payment and providing the necessary details, we were repeatedly asked to verify the payment again, which further delayed the process and inconvenienced everyone involved.please improve your front...

A very nice hotel with spacious rooms, right by the sea. It's about a 10-15 minute taxi ride to the city center. This time, our room even had a washing machine, so my mom didn't have to worry about our clothes getting smelly in the summer anymore! **Environment:** Great. The restaurants nearby are also affordable and serve delicious food. **Facilities:** Quite new.

Location: Situated right by Gurney Bay, it's about a 10-15 minute walk to Gurney Plaza, or a 5-6 MYR taxi ride. Getting to the old town costs around 7 MYR by taxi. There are plenty of dining options nearby, and a small mall next door with a mini-supermarket and restaurants. You can cross the road to the beachfront for a walk or a run. Facilities: The room was quite spacious with a great sea view, and...

Ascott Gurney Penang exceeded my expectations in terms of comfort, cleanliness, and overall experience. What made the stay even more memorable was the exceptional service from Mr. Khoo Min Jie. He went above and beyond to ensure everything was well taken care of. His attentiveness, professionalism, and warm hospitality truly stood out. Staff like him are a great asset to the hotel. Thank you for...

A very mediocre hotel. I don't know why the room window was so small and faced an air shaft. I also have to complain about the power-saving device in the room. There are actually two cards, a white one for opening the door and an orange one for electricity. The card slot device was really difficult to use; I tried several times and couldn't get it to work. It was just baffling.

The hotel is in a great location, with nearby food stalls that are open even at midnight, and it’s within walking distance to George Town.

The whole room is clean and comfortable to stay. Just need more amenities like toothbrush and toothpaste.

The room was nice, but it didn't come with slippers or toiletries, so remember to bring your own. I think I arrived during a holiday because downstairs, there were Indians playing music, setting off fireworks, and celebrating all night long. 😂

The room is great, clean and bright. There a water dispenser near the lobby, would be great to have 1 on every floor. Wish there were more tables and place to hang stuff, had to put our bags on the floor.

Overall, the stay was okay but nothing special. One issue we had was with parking. We were told that hotel parking would cost RM6 per night, but when we exited, we were charged RM12 for just one night, which was confusing and disappointing. The room itself was very basic. It came with almost no amenities except for a hairdryer. Hot water and water pressure were fine, but toiletries were extremely...

Hotel location was good for dinner but not ideal for breakfast as it was hard to get a restaurant in the morning. Room was acceptable with the rate you paid but aircon temperature was unable to adjust to higher than 22 Deg C which it will get pretty cold due to the small space. Bathroom window was not properly covered, possibility to expose while using it or having shower.

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, and the staff were incredibly friendly and helpful throughout my visit. The location was also very convenient, with easy access to nearby attractions and transportation. I especially appreciated the attention to detail and the overall relaxing atmosphere. I would definitely stay here again and highly recommend...

2nd stay. The room & toilet ok. Wish they cud've had mirror in the room. Breakfast variety 👍Keep it up.

The service was great, and the rooftop pool was absolutely stunning – perfect for photos! I highly recommend it. The dining options were also excellent, and the hotel is very close to the city center. I'll definitely be back next time. For anyone looking for a great place to stay, I suggest checking this one out!

Hygiene: The toilet was clean. Facilities: The bedsheets were a bit yellow. Location: Very convenient. Service: The front desk staff were all Indian and didn't speak Chinese, but their service attitude was good.

There is a different feeling when traveling with family members. *************, our trip this time was amazing. Thank you trip.com for making hotel bookings so easy.

Nice hotel with good location ..many foodies nearby

Upgrade your beds and sound proofing

Not as bad as some reviews. Honestly the room is very good and good standard. The hotel is nearer to Chinese food shops and easier for us to find foods nearby. Very lively area. Good stay. At night it's best to hunt for food and go for a walk.

Air conditioner was good. Bad pillows,very stiff,not comfy at all. Minimal amenities. We were mostly outdoors,not much time at the hotel. Beware of pool depth,it goes up to 9 meters deep Near eateries..

The room was clean, and the service was excellent. My daughter really enjoyed the swimming pool. The surrounding area is very convenient, close to many attractions. There are also plenty of great food options nearby. It's definitely worth staying here!

Had a pleasant family stay at Red Rock Hotel! Great location on Jalan Macalister, close to Penang’s famous hawker food. Our room was spacious and clean, though a bit dated. The pool was great for the kids, and the staff were friendly. Hotel could use some renovations, but for the price, it’s a good budget-friendly option in George Town.

I would say the location of Hotel Malaysia is very strategic for urban travellers, but regarding cleanliness, please make sure the unit is swept from every angle of the space, not just the common area.

Hotel room very dirty n dusty, there old chinese aunty, immediataly come do clearning.

The view from restaurant is the bomb!! Very nice and calming. Love to enjoy the breakfast with beautiful view. My friend bring her kid, she also enjoy in the spacious room. She can play with her toys in the room hall. Thankyou Hotel Malaysi

Came all the way from kl to Penang for business trip. Book this cheapest hotel in Georgetown in last minute. Unexpected the place is so clean and comfortable because my local friend told me is a very old hotel. Will book again if i come to Georgetown

We stayed with our 2 kids, very comfortable and near to all facilities..owner also friendly and easy to deal.. for sure will come and stay again at here..

The windows provide sea view. There is a 24-hour convenience store at ground floor, also nearby by walking distance.

maybe the door below for the suite can b lock will b good

Hotel is great and well located. Nice room, had a jacuzzi (which we never used, our choice). Fantastic shower, always hot when needed). Breakfast was ok, though the sunny side up "rubber" eggs and overdone sausages were disappointing. Overall, nice hotel. One big downside was the internet. Slow, often wouldn't connect and when it did, would then drop out....often. Finally issue solved towards the end...

Overall a little old, not quite what we expected from the photos. The bathrooms floor tiles are stained and there’s constant drainage stench. The bedsheets are kind of rough but the mattress and pillows are comfortable enough.

The hotel was nice, clean, and spacious. Although the description mentioned 3 bedrooms, there were actually 4, with the last room having a sofa bed but no air-conditioning. The jacuzzi was downstairs. It was a bit hot in the afternoon as there wasn’t enough ceiling fan downstairs. On the second night, it rained, and we woke up to quite a lot of mosquitoes in the bathrooms the next morning 😅. Overall...

Historic building with a nice ambiance. The only minor issue was the creaky floors when walking around. The facilities were complete, and the location was convenient. Breakfast offered a self-service noodle bar and Indian food, both quite tasty. Overall, the service was good – an interesting experience.

Hotel has a lot of style, however staff not very friendly (actually only when I checked-in). Breakfast is very limited and in a sort of a depressing room.

very convenient. hotel room is comfortable. Great view from rooftop.

I have been a regular customer since 2018. Its always my 1st choice to check in whenever i travel to georgetown. Even there were still times when i got rooms that were poorly maintained. But this time everything was good, the room was clean as well as the bathroom. The only downsides are no qiblat signage and extra pillow in the room which was provided before. Also i was lucky to have had the parking...

Was greeted by receptionist, Joshua who kindly checked us in. It was around 1:30pm but generally check in time was 3pm. Immediately checking in and being told we would have to leave our luggage in reception storage, he kindly informed us that the room was cleaned but didnt have the towels ready till 2:00pm. He provided the option to go to our rooms immediately and for towels to be dropped off to our...

There are very limited car parking lots. For hotel parking lots, it's 10 RM per day, based on first come first serve concept. Public parking lots along the roadside are also very limited. Lot of lucks are needed to find a suitable roadside parking lot. Within the hotel room, the toilet looks new. There is limited view from the hotel room window. There is no swimming pool.

Room and furniture very old already. some dirty for the bedsheet . for me still acceptable. But location is good . nearby all places eat also convenient . Near to kimberlystreet night market .

A very good location, near almost every attraction and famous food. A very outdated hotel but if you don't mind, it is worth staying. The male receptionist is very friendly and helpful.

Clean hotrl, nearby to famous Padang Brown food court 🥰

Clean hotrl, nearby to famous Padang Brown food court 🥰

The location was definitely strategic if you want to be near Penang general hospital as it is walking distance. Amenities were moderate as there were no hair dryer. Room was clean enough and otherwise comfortable enough for a short 3 day 2 night stay.

No cable to boil water. Bathroom needs to upgrade

Room is small and sparsely furnished. Sound insulation leaves much to be desired. Can hear others taking a shower and using the toilet

It's good enough if you're only here for medical treatment or a hospital visit.

Lydia was very professional and helpful in getting me a nice comfortable room. I highly recommend Heritage to all travelers. Dr Iyer

The room is considered ok, the service is good, but I have already stayed. There is no drinking water in the room. There is only a kettle. Overall, it is considered ok. There is no drinking water provided. The atmosphere is like being at home or a homestay in Ayutthaya.

Nice comfy old-style rooms at affordable rates in a quiet neighbourhood. Penang should have more of these.

First option if I visit Penang. Very affordable. Near glugor n the best part is near the pasar Tun Sardon eating place - medan selera which best place to have your breakfast penangite style. Recommended.

Stayed here for a few nights and overall the experience was good. The room was clean and the bed was comfortable enough for a good rest. Facilities were basic but sufficient for a short stay. Location is quite convenient and easy to find food nearby. Service was okay and everything went smoothly during my stay. For this price range, I think it is reasonable and worth it. Would consider coming back...

Just for a night for thus trip ,nice for group of three.thanks

Few time booked this hotel.Room clean and new design...........

Decent budget hotel. Comfortable bed, just nice for budget traveller that just need to sleep and change clothes. Nearby nasi kandar stall that is super delicious.

Need to change toilet door style. The toilet only have 1 sliding door for both shower and toilet. This is not comfortable if you stay with friends or families with adult children. Idk why you do this type of toilet door.

special request for quiet room but arrange my room is face main road super louded..bad experience!!!

Great hotel for a trip with friends. Clean, comfortable, and centrally located. The amenities were good and the staff was always helpful. 4.5/5 – almost perfect and great value for money!

The location is great, close to Old Town attractions and famous restaurants, all within walking distance from the hotel. However, the room itself wasn't very clean and not soundproof at all. It was very noisy at night, making it impossible to sleep. Or perhaps there was something unseen that I personally felt. If I had to choose again, I'd recommend somewhere else.

Great location, right in the heart of the shopping district and easy to get around. The hotel was okay, cleanliness was moderate, and they only provided one towel.

The place was fine but the receptionist was quite rude and they could’ve improved the room cleanliness too.

The condition of the room walls is not satisfactory. But the air conditioning repair was done quickly after the damage was reported. The cleanliness of the room is quite good.

The location is good. Service was acceptable but nothing outstanding. However, the cleanliness did not fully meet expectations and the amenities provided were quite basic and limited. Overall, the hotel is suitable for a short stay if location is your priority.

Best !  Location is great.  Can go any where convenience.  Receipt is friendly.  Room Is good.   Is only carpark is limited.

Superb location. Friendly front desk staff. Good to have cold/hot water dispenser in the corridor. Very convenient to guests.

We enjoyed our stay in Chulia Mansion and ot is centrally located. All staff are nice. And clean hotel.

Located close to the airport, the rooms are nice and big and clean. The staff at reception were very friendly as well.

so far so good. location is good with all the good food around however masjid was beside the building. you might heard the pray during morning time 5 something

Can be noisy at night. Maybe this is located night scene area, I can feel my room walls shaken by the sometimes loud music.

Hotel is old and not comfortable. Air conditioning is not cold enough. The rate is too much for that quality.

Average experience. Good location. Car park available but limited.

Average experience. Good location. Car park available but limited.

Overall, it's a good place for someone seeking accommodation for medical treatment. However, it's not suitable for a vacation, as the price doesn't match the facilities.

The staff are very friendly, good cleanliness.

Friendly staff, very clean environment. I was given the exact room which I requested. Amble parking space. The only setback is that the shower area will wet the bathroom after the shower..