The Westin Langkawi Resort & Spa in Kuah

Great location! Beach right beside the hotel. Amazing breakfast with a good variety. Staffs are always very friendly and helpful.

Overall impression:
The staff are exceptionally kind, attentive, and hardworking — truly beyond praise. Unfortunately, almost everything else ranged from disappointing to very poor.
Accommodation and upgrade:
We upgraded to a villa to enjoy some peace and quiet, hoping for a more exclusive and relaxing experience. The total cost came to around $1,200 per night, so expectations were understandably high — but the experience did not at all justify the price.
Restaurants:
There are two restaurants. The breakfast one, located in the main building, is completely enclosed. As a result, all the sounds and aromas accumulate inside, making you want to leave as soon as possible. In the evening, it operates as an à la carte restaurant, but the atmosphere remains low-level — bright lighting, plain tables, background music unable to mask the noise. We decided not to dine there.
The second restaurant, in a separate open-air building, has a more pleasant atmosphere. We dined there twice. There were never enough tables, though the staff quickly arranged an extra one for us. Sadly, the food was tasteless despite trying several dishes, including the seafood platter. Overall, the food quality deserves 2 out of 5.
Facilities and upkeep:
The hotel shows its age — about 30 years old. The beach chairs are worn and falling apart. The villa itself bears traces of multiple patchy renovations and mismatched equipment replacements. We noticed leaking faucets, slow drainage, unpleasant odours, and a cracked sink — all signs of neglect.
Noise and maintenance:
For two days straight, the lawn around our villa was mowed with an old petrol trimmer that was extremely loud and emitted strong exhaust fumes. It was impossible to relax by the pool.
Attention to detail:
The complimentary fruit basket contained only three apples, an unripe plum, and an equally unripe mandarin — quite disappointing in a country famous for its abundance of fruit. This small detail sadly reflects the general attitude toward guests.

We had a fantastic stay at The Westin Langkawi! The staff were warm, friendly, and always so attentive and made us feel so welcome from the moment we arrived. The resort is spotless and beautifully maintained, with comfortable lounge chairs by the pool that are perfect for relaxing. The hotel backs right onto a stunning private beach, offering amazing views across the ocean. We even had some cute monkey visitors around the grounds (they are very friendly too), which made our stay even more memorable! The hotel is a bit further away from the popular tourist places like Pantai Cenang and the north of the island, but there is plenty of taxi service around and at very good rates. I would highly recommend The Westin for anyone visiting Langkawi.

This is an established five-star hotel with a beautiful and pleasant environment, especially the thriving ecosystem. Several monkey troops often visit the balconies, and you can hear squirrels 🐿️, large lizards 🦎, and various birds singing in the trees. The hotel's breakfast is also incredibly rich, offering Western dishes, Malaysian specialties, fruits, cheese 🧀, various freshly squeezed juices 🍹, and champagne 🍾. It's only about 800-900 meters from Kuah Jetty ⛵️, making it super convenient for transfers to Koh Lipe, Thailand 🇹🇭.

The hotel offers beautiful scenery, and we even spotted monkeys on the premises. It's very close to Kuah Jetty, making island hopping convenient, but a bit far from Cenang Beach. The breakfast spread was excellent, with Western, Malay, and Indian options. The cleanliness was generally good, though we did encounter a few small insects.

A lovely place. Great activities on a daily basis. No need to leave the hotel if all you want to do is relax. The only problem waa that the bathroom had an unpleasant smell because of old piping.

The room was clean, spacious, and very comfortable – almost too big for a family of three! The service and dining were great, and the spa was excellent too. It was also super convenient to get to the St. Regis next door. Everything was good. My only regret, which led me to deduct 0.5 points, was a small misunderstanding during check-out and a calculation error that made us spend several tens of minutes just to check out.

On anniversary trip, room was upgraded with garden &sea view 👏.Marvellous stay with very good spread of breakfast & facilities.