The St. Regis Mexico City Hotel 5*, Mexico City (Mexico): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Deluxe Double room

Wireless internet, air conditioning and minibar

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Deluxe room

Wireless internet, air conditioning and minibar

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Deluxe room with partial view

Wireless internet, air conditioning and minibar

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Deluxe Quadruple room

Wireless internet, air conditioning and minibar

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Deluxe Quadruple room with partial view

Wireless internet, air conditioning and minibar

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Deluxe Double room with partial view

Private bathroom

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Deluxe Twin room

Private bathroom

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Deluxe Twin room with partial view

Private bathroom

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Signature Double room

Air conditioning and private bathroom

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Grand Deluxe Quadruple room

Air conditioning and private bathroom

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Grand Deluxe Terrace Quadruple room

Air conditioning and private bathroom

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Grand Deluxe Paseo De La Reforma Avenue View Double room

Family room with bathroom

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Grand Deluxe Twin room

Private bathroom

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Grand Deluxe Terrace Twin room

Private bathroom

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Executive Double Suite

Kitchen, wireless internet and air conditioning

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Kitchen in the room

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Luxury Paseo De La Reforma Avenue View Double Suite

Family room with bathroom

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Grand Deluxe Double room

Air conditioning and private bathroom

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Grand Deluxe room

Air conditioning and private bathroom

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Grand Deluxe Terrace room

Air conditioning and private bathroom

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Executive Double Junior Suite

Wireless internet, air conditioning and private bathroom

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Grand Deluxe Terrace Double room

Private bathroom

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Metropolitan Terrace Double Suite

Private bathroom

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Astor Paseo De La Reforma Avenue View Double Suite

Family room with bathroom

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2 Bedrooms St. Regis Paseo De La Reforma Avenue View Suite

Family room with bathroom

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Caroline Astor Terrace Double Suite

Private bathroom

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More rooms

Description

Hotel opened in 2009. In this hotel 189 rooms, 31 floor.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy: Deposit required This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are allowed on request Types of pets allowed: dogs Fee: MXN1,714.22 (approx. US$101.08) per pet per day
Service animals: Service animals are allowed on request
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Terrace
Fire Extinguisher
Electric car charging

Rooms

Non-smoking rooms
Room service
VIP room amenities
Cable TV
Minibar
Hairdryer
Shower/Bathtub
Shower
Bathrobe
Alarm clock
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Shoe shine
Luggage storage
Telephone

Meals

Bar
Breakfast
Buffet breakfast
Breakfast in the room
Cafe
Restaurant
Restaurant (buffet style)
Packed Lunches
Bottled water (at extra charge)

Internet

Free Wi-Fi

Transfer

Car rental
Airport transportation

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Bike rental
Hiking

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Spa tub
Indoor Pool
Pool facilities
Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Doctor
Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground

Pets

Pets allowed

Street view

Video: Viagem: o melhor hotel na Cidade do México - The St. Regis Mexico City

Map

Reviews

Cleanliness

Amenities

Location

Service

16.01.2026 Rosa

Service at this hotel was extremely disappointing and did not meet five-star expectations. The concierge and front desk were unresponsive and lacked follow-through, from ticket requests to basic room needs. While apologies were offered, no real solutions were provided.

The cleaning staff were excellent, but overall there are far better hotels in this category in Mexico City.

03.12.2025 Ravindra

Staff was courteous. Breakfast had many options, although high-end fruits such as mango, passion fruits were not provided. There was no juice/smoothy station and no omelette station, although servers could bring items upon request. Toaster was old-styled with difficulty to retrieve bread.

Some room amenities were dated. For instance, curtain needs to be pulled (not automated), bed-side lamps are outdated with hard switches. Bathroom and toilet doors hinder the access to wash basin.

Location of hotel is at a crowded crossing and downstairs cafe was exorbitantly expensive. Restaurants didn't have a dress code and some customers showed up for breakfast in filthy outfits. Overall, hotel is exorbitantly priced for the service we received.

18.11.2025 Carol

We had an excellent stay. Staff is awesome, they remember your face, name , where you were touring etc. general manager was so delightful, helpful with information and suggestions , we enjoyed our conversations with him
Hotel had a champagne sabre event with appetizers in the lobby that was lovely

19.10.2025 Sunder

From the time we checked in to checkout we were taken care of our needs by butler service the room amenities are par excellence and maintained very clean the proximity to shops and tourist attractions is an added advantage. And restaurant and spa are must visit

09.10.2025 Maribell

Excellent hotel!! Love everything about it. Staff are great and restaurant is amazing.
Would definitely stay there again on my next visit to Mexico City.

26.09.2025 Ketan

Big room, great service and Diego was especially friendly.

18.08.2025 Sandra

Well.. it is the st regis.. it is amazing. And the people, incredible!

02.07.2025 Ravneet

For the price we paid, we expected better service and attention, however it was inconsistent. We were 3 women. Gentlemen at the front door and our butlers were all excellent and this feedback is not reflective of them, but front desk and housekeeping needed to be more attentive. First off, front desk staff (Alejandro) asked for extra adult charge per night, which we had already paid and I had to email proof of it. Next, our butler Mario (who was excellent) accompanied us to our room and it was one 1 king bed vs 2 queens we paid for. Mario quickly got that fixed, however by then we already started on wrong footing. Next, everything in room was in 2s (robes, glasses, hair mask, etc) and we had to request 3rd of each item. Housekeeping left 2 treats every night, well- intentioned but again lacking attention that we were 3. On the weekend, it got very noisy as it’s beside a very busy intersection and beside a building with active construction and noise cancellation was not that great. Very cheap quality iron, steamer and hair dryer, that we struggled to use everytime. Bit dated property, drains were stinking from room showers to public use toilets. No turndown service, unless requested. Again, attention to detail lacking for the price point they are at.

Few things they did get right - everyone was polite and professional throughout. Umbrella service was a very nice touch! Champagne ceremony was also a very nice touch.

28.05.2025 Ali

Arturo, the front desk concierge was amazing great staff everyone’s friendly very accommodating. Can’t wait to go back.

08.05.2025 Yolanda

Extraordinary Hotel
Staff went above duty to make us feel welcome
Would definitely stay again when in Mexico City

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Cafe and Restaurants near hotel

Restaurant «King Cole Bar» (0 min)

Paseo de la Reforma 439

Reviews

13.12.2017 Steve

Chic, good service, ok drinks but the ambiance is kind of painfully sterile.

01.12.2017 Pris

Great place, the staff is really nice

08.11.2017 Eric

Great atmosphere, friendly staff and savory drinks!

04.03.2016 Laura

Wow I love this place. One of my fav spots in Mexico City. Great atmosphere, the service is absolutely fabulous, every person of the staff is always so kind and helpful. ??????

Live jazz every Thursday at 8pm. The view from the balcony is to die for. Cocktails are the best. Try the guava martini!??

Restaurant «Salón Corona Reforma» (1 min)

Av. Paseo de la Reforma 449 Planta Alta

Reviews

16.01.2017 Franco

good for your daily meal

28.12.2016 sasa

Good finger food. Good service. Middle of Reforma street

09.10.2016 Chris

Great place to sit with a beer and a torta and overlook the street scene along Reforma.

05.08.2016 Juliano

Great atmosphere, arrive early and seat at the balcony in the outside top floor. Prices are low, nice crowd for happy hour times.

13.11.2015 Francisco

Good place to hang out after business hours, it is located in one of the must beautifull streets of Mexico, but it is just a regular bar so dont wait for nothing fancy or someting like that

Restaurant «La Casa de las Enchiladas» (2 min)

Calle Río Lerma 257

Reviews

12.04.2017 Jeannie

Probably the best enchiladas I've had and I don't really like enchiladas. I got half and half of the red and green sauce. The red sauce is slightly spicy, but both sauces are good. Getting both was a great idea. The two tortilla chips they stick into your beans are so good. Maybe I was super hungry. BAD part: I don't know if it is because I ordered chicken ones, but I was the only one out of the three of us to get stomach issues from here. One ordered cheese and the other fish. Good luck!

Frequently asked questions about The St. Regis Mexico City Hotel

How much does it cost to stay at The St. Regis Mexico City Hotel?

The cost of staying in The St. Regis Mexico City Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 537 USD. Enter your dates to see the exact offer prices.

Which sights are located near The St. Regis Mexico City Hotel?

The nearest sights are: National Museum of Anthropology (1.4 km) and Zocalo (4 km)

Is there health facilities from The St. Regis Mexico City Hotel?

Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre

Which room categories are available in the The St. Regis Mexico City Hotel?

You can book Deluxe room, Deluxe room with partial view, Deluxe Quadruple room, Deluxe Quadruple room with partial view, Deluxe Double room, Deluxe Double room with partial view, Deluxe Twin room, Deluxe Twin room with partial view, Signature Double room, Grand Deluxe room, Grand Deluxe Terrace room, Grand Deluxe Quadruple room, Grand Deluxe Terrace Quadruple room, Grand Deluxe Double room, Grand Deluxe Terrace Double room, Grand Deluxe Paseo De La Reforma Avenue View Double room, Grand Deluxe Twin room, Grand Deluxe Terrace Twin room, Executive Double Junior Suite, Metropolitan Terrace Double Suite, 2 Bedrooms St. Regis Paseo De La Reforma Avenue View Suite, Caroline Astor Terrace Double Suite, Executive Double Suite, Luxury Paseo De La Reforma Avenue View Double Suite, Astor Paseo De La Reforma Avenue View Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at The St. Regis Mexico City Hotel?

Check-in at The St. Regis Mexico City Hotel is possible from 15:00, check-out is until 12:00.

Does The St. Regis Mexico City have a pool?

Yes, The St. Regis Mexico City has a swimming pool for guests.

Does The St. Regis Mexico City allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at The St. Regis Mexico City, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to The St. Regis Mexico City from the nearest airport?

The nearest airport is Mexico City International Airport, located about 22 mins from hotel by car (14.8 km) away.

What’s the cancellation policy at The St. Regis Mexico City?

The cancellation policy at The St. Regis Mexico City depends on your room type and booking terms.

Does The St. Regis Mexico City offer airport transfers?

No, The St. Regis Mexico City does not provide airport transfers for guests.

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	day	night
September	+25 °C	+12 °C
October	+25 °C	+10 °C
November	+24 °C	+10 °C
December	+24 °C	+9 °C
January	+23 °C	+8 °C
February	+28 °C	+9 °C

The St. Regis Mexico City Hotel in Mexico City

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video: Viagem: o melhor hotel na Cidade do México - The St. Regis Mexico City

Map

Reviews

Cafe and Restaurants near hotel

Frequently asked questions about The St. Regis Mexico City Hotel

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