Koos Tulum Hotel in Tulum

Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.

Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.

Overall we had a pleasant stay. The hotel looked beautiful with it’s interior design. Just like the pictures. However, the furniture we a bit too minimal, as a wardrobe or some sort of shelves to put your clothes were missing. The hotel is located in a really quiet and safe area away from the center, surrounded by few, but really amazing restaurants and breakfast bars. The restaurant that we were promised upon booking and saw in pictures was apparently closed a while ago. So we were a bit disappointed on that front. The isolation was not that good. It was easy to hear people in the lobby from the room. We also experienced a few weird things that was not up to standard. The shower head was really bad. Something that could easily be upgraded. Also there were not enough lights in the room (no nightlight or anything). But these minor inconveniences didn’t affect our stay, and we were very happy to have chosen Ko’os.

10/10
Great place! Had an amazing 7 nights. Staff were super friendly and really great bang for your buck.

Beautiful boutique hotel in Tulum style. Very cozy and tasteful. The attention of Coty, Claudia, Muriel and sorry for not remembering his name, I mean the young chef of the restaurant, was impeccable, always with a smile and ready to solve any problems we might have. Thank you for everything. We will be back!

Excellent service from all staff. Nice design and comfortable. Maybe you lack equipment in the rooms like dryer, iron, storage space is limited. Note that there is no TV. Wi-Fi signal is good.

My boyfriend and I picked this hotel because it was affordable and close to both town and beach. We did not expect it to be as nice as it was considering the price. Ko’os hotel is in the middle of the Aldea Zama park, which gives the sense that you are really isolated from the city even though the center is only a 20 minute walk away. Also, just behind the hotel there is a square with a couple of really nice restaurants, that take you away from all the excitement of the city and really allows you to relax. The rooms are beautiful, and the setting of the hotel as well. The staff is super nice and always willing to help for organization and other questions. Plus, soaps and creams are provided in the room and smell really good! You won’t regret staying here, if I go back to tulum I will for sure book this place !

The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your ******* booking so be aware because we had to pay $350 pesos extra at check out.

Much more than I expected for the price... nice facilities and excellent service, everyone super super attentive... Many thanks to Felipe, Bronx and the guy at night who was always on the lookout to open the door for us after a night of drinks! We will definitely return, we just hope that this time there will be more guests besides us.