Tilla's Guesthouse in Windhoek
✅ Multiple reviews highlight the friendly and caring family owners and staff who assist with luggage and personal requests. ✅ Guests frequently mention the clean rooms, fresh breakfast with eggs cooked to order, and availability of amenities like air conditioning, heating, and Netflix on TV. ✅ The location is praised for being quiet, safe, and close to local attractions and the Hotel School for affordable meals. ✅ The guesthouse offers a variety of room types including apartments with kitchen and washing machine, appreciated by longer-stay visitors. ❌ Some guests noted that housekeeping can be inconsistent, with late cleaning and parts of the property like the conference room not regularly maintained. ❌ A few reviews mention issues with overbooking and lack of compensation or refund, leading to booking frustrations. ❌ Certain rooms have small maintenance issues such as holes in walls and a cramped entryway to upper floor rooms. ❌ Parking space is described as slightly tight by at least one reviewer.
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Description
Tilla's Guesthouse is a family-run establishment in Windhoek West, built in 2013 and rated 3 stars. It offers a wide range of room types, from budget Economy Single rooms to spacious Luxury Sextuple Apartments, accommodating solo travelers to larger groups. The guesthouse features air conditioning, heating, free WiFi, and amenities such as a garden, laundry services, and a 24-hour front desk. Guests appreciate the clean rooms and the helpful, friendly staff including the owners who are noted for their attentive care. Breakfast is served daily with freshly cooked options, and the property accepts credit cards. While some rooms have small imperfections like holes in walls, overall the linens and bathrooms are kept clean. The guesthouse also provides free parking and a safety deposit box for valuables. Pets, however, are not allowed. This guesthouse suits travelers looking for a reasonably priced, comfortable stay with basic facilities and personal service.
Location
Located at 9 Strauss Street in Windhoek, Tilla's Guesthouse is situated in a quiet and safe neighborhood known as Windhoek West. The guesthouse lies about 1 kilometer from the Gibeon Meteorites site, a local historic attraction noted for meteorite fragments. It is also close to the Hotel School, a 5-minute walk away, where guests can enjoy meals prepared by students and cooks. The area provides easy access to many of Windhoek's main attractions, making it convenient for guests to explore the city. Free parking is available on site, which is practical for travelers with vehicles.
Tips
- If you prefer crispy bacon at breakfast, be sure to request it specifically as some guests found it undercooked.
- Arriving late is not a problem since you receive a remote to open the gates yourself.
- For travelers with larger vehicles, consider that parking space is limited and may require some maneuvering.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 15 years old
- Paying at the hotel: UnionPay, AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 10:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- No elevators
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Shower/Bathtub
- Shower
- Linens
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Breakfast
- Kettle
- Free Wi-Fi
- Airport transportation
- Transfer services
- English
- Portuguese
- Tour assistance
- Parking
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Family/Kid Friendly
- Pets Not Allowed
Hotel view
Map
Reviews
Breakfast is okay, rooms are a good size though some walls have holes in them but the linen and bathroom were clean.
Housekeeping was sometimes done late, other parts of the lodge like conference room wasn't cleaned regularly and the reception doesn't always have someone to attend to walkin enquirers.
A mixed review but the owners are lovely.
POIs near hotel
Frequently asked questions about Tilla's Guesthouse
Are pets allowed at Tilla's Guesthouse?
Pets are not allowed at Tilla's Guesthouse according to the hotel policies.
What types of rooms are available at Tilla's Guesthouse?
Room types include Run of House, Bed in Dorm, Economy room, Economy Single room, Economy Double room, Standard room, Standard Single room, Standard Double room, Standard Quadruple room, Deluxe room, Deluxe Double room, Luxury room, Luxury Single room, Luxury Double room, Apartment, 1 Bedroom Apartment, Quadruple Apartment, Sextuple Apartment, Deluxe Apartment, Deluxe Single Apartment, Deluxe Double Apartment, Luxury Apartment, and Luxury Sextuple Apartment.
Is breakfast included in the room rate?
Breakfast is served daily from 07:30 to 10:00 and must be paid separately at the property.
What payment methods are accepted at the hotel?
The hotel accepts UnionPay, AmericanExpress, Visa, and MasterCard for payments.
How safe is the location of Tilla's Guesthouse?
Reviewers describe the location as quiet and safe, with locked gates at night operated by remote control.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 74 USD The best time to book is June 12, with rates starting from 54 USD