Hotel Belweder in Ustron
✅ Staff described as very nice, helpful, and professional with a pleasant attitude ✅ Wellness facilities including a heated pool, saunas, and jacuzzi praised as top notch ✅ Rooms generally clean and spacious with comfortable king-size beds and fast internet ✅ Food and dining receive high marks for freshness, variety, and quality ✅ Family-friendly features including playgrounds, children’s activities, and a games room ✅ Location on a hill with forest views and proximity to natural parks and hiking trails ❌ Some guests found balconies to be neglected or showing signs of wear ❌ Lifts are reported as slow and busy, especially in high season ❌ AC temperature control in rooms can be inaccurate ❌ Playroom for kids described as small with outdated Xbox games ❌ Breakfast could improve by adding dish descriptions in English and eggs cooked to order ❌ One review noted lack of strict COVID-19 restrictions enforcement
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Description
Hotel Belweder is a five-star property in Ustron, Poland, built in 2001 and renovated in 2010. It offers a wide range of room types, from standard rooms to deluxe apartments with mountain views and balconies. Guests can enjoy multiple wellness facilities including a heated swimming pool divided into swimmer and non-swimmer sections, saunas, and a jacuzzi. The hotel also provides family-friendly amenities such as indoor and outdoor playgrounds, a games room, and organized activities for children like workshops and competitions. Dining options include a buffet restaurant with fresh and varied meals, and flexible service allowing late diners to have their meals saved. The staff is frequently praised for their professionalism and friendliness. While some guests noted that balconies show signs of wear and the lifts can be slow during high season, the overall cleanliness, service, and food quality receive consistently high marks.
Location
Hotel Belweder is located at Zdrojowa 15 in Ustron, positioned on a hill surrounded by forest, offering panoramic views. It sits approximately 1.1 km from the Ustroń Museum named after Jan Jarocki, a regional museum showcasing local history and culture. The hotel is near the Forest Park of Surprises, a recommended local attraction for families. A restaurant named Bourbon is just 18 meters away, convenient for additional dining options outside the hotel. The location also serves as a base for outdoor activities like hiking, skiing, and biking in the Beskydy mountains, with notable spots such as Czantoria and Rownica reachable within short drives.
Tips
- Arrive early for meals and pool access during high season to avoid waiting times.
- If you plan to use the balcony, bring a small outdoor blanket or cover as some guests found them neglected.
- Ask the staff for assistance with temperature control in rooms if the AC feels off.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: A la carte [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: PLN 149.00 (approx. US$40.55) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Non-smoking rooms
- Family room
- VIP room amenities
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Free Wi-Fi
- Airport transportation
- English
- Polish
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Billiards
- Nightclub
- Hiking
- Picnic area
- Barbeque
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Beach facilities
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Ski storage
- Ski shuttle
- Skiing Off-site
- Pets allowed
Video: Hotel Belweder w Ustroniu - poznajmy się bliżej!
Map
Reviews
I like hotel's staff. They were allways in a good mood and very kind to us.
Dinners and food in general were delicious: allways wide range of dishes, side dishes, vegetables, fruits, deserts, breads, hams, cheeses, kids' dish, non-alcoholic beverages. Breakfasts were very opulent too. The only suggestion,which I have,is to have dishes names/descriptions during breakfasts and dinners not only in Polish. It would ne useful to have it in English too.
I appreciated perfect wellness especially big swimming pool (divided on a part for swimmers And a part for non-swimmers) and jacuzzi. There are also saunas, but I have not been there.
There are also activities for kids held by hotel (competitions, workshops, cinema...).
The location is convenient for trips to Beskydy mountains (skiing, bike riding, hiking - Czantoria, Sczyrk, Rownica...) and sightseeing (Těšín, Bielsko Biala, Zywiec...).
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Belweder
Are pets allowed at Hotel Belweder?
Yes, dogs and cats are allowed on request with a fee of approximately US$40.55 per pet per night. Service animals are also permitted.
What wellness facilities does Hotel Belweder offer?
The hotel features a heated swimming pool, sauna, steam room, hot tubs/jacuzzi, and a spa and wellness centre.
Does the hotel provide family-friendly amenities?
Yes, there are indoor and outdoor playgrounds, a games room, and daily children’s activities such as workshops and competitions.
Is breakfast included in the room price?
Breakfast is served a la carte from 07:30 to 10:00 daily, but additional breakfast fees are not included in the total price and must be paid at the property.
What types of rooms with mountain views are available?
Room types with mountain views include 1 Bedroom Deluxe Double room with mountain view, 1 Bedroom Deluxe Double room with balcony and mountain view, Premium room with mountain view, Premium Double room with mountain view, Premium Double room with balcony and mountain view, Suite with mountain view, 1 Bedroom Apartment with mountain view, 1 Bedroom Apartment with balcony and mountain view, and 1 Bedroom Double Apartment with mountain view.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 229 USD The best time to book is June 10, with rates starting from 204 USD