Sofitel Warsaw Victoria in Warsaw
✅ Many guests praised the large rooms and comfortable beds, with some highlighting the availability of connecting rooms for families. ✅ The indoor heated swimming pool and sauna received multiple positive mentions for relaxation and quality. ✅ Breakfast buffet was described as great, with a wide variety of fresh options including a made-to-order egg station. ✅ Staff service was frequently commended for friendliness, helpfulness, and professionalism, especially at the restaurant and front desk. ✅ The hotel's central location was appreciated for easy walking access to both Old Town and business areas. ❌ A few guests reported issues with noisy air conditioning units and inconsistent room temperature control. ❌ Some experienced problems with early check-in and room allocation, including miscommunication and being offered paid upgrades despite pre-booking. ❌ Housekeeping was occasionally criticized for missing requests such as replacing stained bedding and restocking toiletries. ❌ The swimming pool was unexpectedly closed during some stays without prior notification. ❌ Parking fees were noted as high by some visitors, costing around 200 zloty per day.
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Description
Sofitel Warsaw Victoria is a 5-star hotel established in 1976 and renovated in 2014, offering 366 rooms in a single building in central Warsaw. This modern hotel is positioned near the city’s business and commercial center, featuring room options from Classic Double to Imperial Suites with sauna and jacuzzi. On-site amenities include two restaurants, a bar, a heated indoor swimming pool, a fitness and wellness center with sauna and massage services, and a business center with meeting facilities. Guests can also enjoy concierge services, free bike rentals, and paid parking. The hotel welcomes pets for an additional fee and offers paid childcare services. With a rating of 9.1/10, it maintains high standards for cleanliness, service, location, and facilities, making it suitable for families, business travelers, and tourists seeking a comfortable city stay.
Location
Located at Korolewska Street 11, Sofitel Warsaw Victoria is just 8 kilometers from Warsaw’s Frederic Chopin International Airport. The hotel is close to notable landmarks including the Józef Piłsudski Monument and Chopin's Bench, both within 170 meters. The National Museum of Ethnography is also nearby at 217 meters. Guests can walk to the Poniatówka beach, approximately 1.9 kilometers away. The hotel’s central position offers easy access to Warsaw’s Old Town and National Theatre & Opera, making it convenient for cultural visits and city exploration.
Tips
- Book early if you require early check-in to avoid inconvenience, as some guests faced issues despite advance arrangements.
- Consider requesting room locations away from the main street to minimize noise.
- If planning to use the pool, confirm its availability in advance to avoid unexpected closures.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Continental, Gluten-free, Vegan, Vegetarian Opening hours: [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Pets: Pets are allowed Fee: PLN 95.00 (approx. US$24.76) per pet per night
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, UnionPay, MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Italian
- French
- Multi-language staff
- Polish
- Tour assistance
- Library
- Bike rental
- Casino
- Nightclub
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Kids' TV Networks
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 1890 m. It takes 28 minutes To the beach!
Video: Sofitel Warsaw Victoria, wesele Warszawa - opinie, aktualna oferta, poleca GdzieWesele.pl
Map
Reviews
We found the breakfast buffet to be great
Very pleasant stay overall, everything you would expect of a 5 star hotel.
Despite this, when they arrived at the hotel around 09:30 AM, they were informed that the booking had been marked as a no-show. This was particularly concerning, as the late arrival had been communicated in advance and an online check-in had also been completed. The manner in which this situation was handled was disappointing, with the staff conveying that accommodating them was a favour rather than a service already paid for.
After a prolonged wait, they were eventually assigned a twin-bed room, which did not meet expectations. They were also informed that the hotel was sold out and were then offered a “solution” in the form of a paid upgrade to a presidential suite.
I would like to emphasise that an additional night was booked specifically to ensure a seamless early arrival experience after a long journey. It is therefore extremely disappointing that, despite this, my parents faced inconvenience and were treated in this manner.
Otherwise, the pool and breakfast were nice.
Nice pool and sauna
However, there are some points that disappointed us:
- There was bottled water labeled "still water" in the room, but it was in fact sparkling. We had to call the front desk every day to get actual still water.
-The kettle wasn’t working and actually gave my partner an electric shock. It could have ended very badly.
-The shower water was either boiling hot or ice cold; there was no in-between, so we couldn’t enjoy a relaxing shower.
- I know that the hotel values sustainability; however, I accidentally spilled some ketchup on the bed. I placed the card stating "if you want the bedding changed, put this note on the bed," but to my surprise, the sheets were not changed after housekeeping, and the stain was still there.
- The heater/AC was VERY LOUD
- And our biggest deception was the fact that the pool was closed and we didn’t get notified at all about it, we chose this hotel over another one because we wanted to try it.
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Frequently asked questions about Sofitel Warsaw Victoria
What types of rooms does Sofitel Warsaw Victoria offer?
The hotel offers Superior Double room, Classic Double room, Luxury Double room Pilsudski Square View, Family room, Double Junior Suite, Opera with Kitchenette Double Suite, Prestige Double Suite Pilsudski Square View, and Imperial with Sauna and Jacuzzi Double Suite.
Is parking available at the hotel and what are the costs?
Parking is available on-site for a fee. Some guests reported parking costs around 200 zloty per day.
Are pets allowed at Sofitel Warsaw Victoria?
Yes, pets are allowed for an additional fee of approximately US$26.23 (PLN 95) per pet per night.
Does the hotel have facilities for families with children?
Yes, the hotel offers family rooms and paid childcare or nanny services. Additional fees may apply for children using existing beds.
What wellness facilities are available onsite?
The hotel includes a heated indoor pool, sauna, fitness center, massage services, and a spa and wellness center.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 218 USD The best time to book is September 31, with rates starting from 139 USD













































































































