Spa-Hotels in Russia

Slightly expensive for that class

Good hotel with excellent location. The room had a great view of the city. Very good breakfasts. Friendly staff.

The room has everything you need. The staff, from the security guards at the entrance to the maids, are polite. Issues that arise are resolved very quickly. The breakfasts are really worth it. I tried to have dinner only at the hotel, well, a very varied menu and delicious!

I stayed at this hotel at night on February 28, the girl at the reception Svetlana quickly settled, at my request she settled on the top floor, answered all questions, the view is beautiful. The breakfasts are delicious. I will know that the staff here is friendly and helpful, next time I will stay here.

The staff is friendly. The room is clean. From the 19th floor, the view from the window is just bomb!) The young man who brought a compliment from the hotel to our room is very pleasant and attentive!) 5+

Nice hotel, very reasonable price. I went for a couple of days and was completely satisfied. When I arrived, the receptionist greeted me politely and showed me to my room. The room was very comfortable and most importantly it was very clean and smelled fresh.

Excellent! The room was very modern and spacious! The best part was the breakfast; it was delicious and exquisite!

A very satisfying hotel. We took my mother on a three-night trip and were very satisfied. It's a ten-minute walk from Red Square, making it convenient for dining and shopping. It's next to a boutique pedestrian street and an upscale shopping mall, and a few minutes' walk from the subway station. The hotel was originally a Marriott. Although it looks a bit old, it's actually quite nice, well-maintained...

The experience is good, the service is good, the stay is OK, I recommend it, it's OK, the breakfast is good, very good, I recommend staying here, in the city center, the location is also OK, very good

My stay was excellent – the hotel exceeded my expectations. The staff were kind and attentive, and I’d like to especially thank Victoria for her outstanding service. She made my experience truly enjoyable. Very satisfied and would definitely return!”

Tatyana from concierge is very helpful, patient, responsive, and welcoming even outside her working hours. She made our stay much more comfortable and better. I highly recommend arranging with her.

We stayed 5 nights - hotel excellent stayed with business club access. The ladies there were great providing friendly and professional service. Location excellent - highly recommended for a stay in Moscow.

I spent a wonderful weekend at this hotel, where I enjoyed a spotlessly clean room with a window overlooking the parking lot. The bathroom was well-appointed with all the necessary amenities. While room service and the mini bar came with a hefty price tag, the included breakfast was a delightful surprise. The reception and concierge teams were extremely helpful and made my stay even more pleasant....

Large room and convenient location of this hotel made things easy for me. I was on business trip so it was close to all the central locations I have been visiting. Will come back many times I am sure. Its great with plenty of choices. Comfortable, clean and large. It was always clean and I am satisfied with the service provided. Reception staff was polite and so helpful from first moments. Hotel staff...

U tell me 2bedrooms and it was 1 room and 1 living room + i paid more alot from other ppl stay in same dates

Nice location, ZUM and the Bolshoi theater are very close, 15 minutes from the Kremlin, 5-10 minutes from the nearest metro station A beautiful lobby and nice spacious rooms. The furniture is a bit outdated, but comfortable. Rooms are very clean The staff is nice and friendly

The hotel lobby is comfortable and spacious, the staff is cooperative, the rooms are large and clean

It's in the centre of the downtown. All the main places that you need to visit is near the hotel. The room was very clean and comfortable. The bath was very good Very clean and organised The staff were very friendly and helpful

In general the room good but there are small details that show that there is a lack of maintenance like curtains were broken

The only thing we liked about the hotel is its location.

I had a fantastic stay at this hotel! The location is perfect, just a short walk to most tourist attractions. The staff are incredibly friendly, always smiling, and speak great English. They were so helpful and even checked if I forgot anything in my room when I left. The room was clean, well-kept, and I had no issues. My only small suggestion would be adding a coffee table with a water heater and...

I had a pleasant stay at this hotel. The location is excellent, making it easy to access nearby attractions and facilities. The staff were very friendly and welcoming, which made the experience even better. Overall, it offers great value for money, and I would definitely consider staying here again.

view very bad (u see no where, although our booking was city view & we requested for a change & thay promised that they will change 2nd day & they didnt bed is to soft so it affects my hasbends back as a muslims we dont want to have a room with alcohile, we have a long argumnet & took them 2 houres to remove minibar from the room

The location is great opposite of miss you cafe and near the red square around 15 minutes walking.. it’s quite with no noise in the rooms .. it’s classy and the staff are so attentive.. the concierge Yulia was so amazing.. she helped us booking tickets and arranged great activities.

Been to local SPA. So late Soviet, so 1980s… Yet Yura - massage master - is the king! Highly recommended. Massage room is really unique. See pictures for more info :-) Other than that… nothing special.

Awesome place. Brought me back to 80’s. Original stairs, some windows. Ceiling made of wood. Really impressive. I hope someday I will visit it again in summer

Very nice and spacious place close to historical POIs of Suzdal, just 15-20 minutes of pleasant walk.

Peaceful place. Decent rooms. Language could be a problem as very few speak english. Old structure and a Nice place around to have a walk and relax.

Excellent place to stop both with your caravan or just a tent. Cosy quiet corner, picturesque view of the river, good infrastructure - clean warm showers and toilets, kitchen with all the necessary equipment, barbeque equipment for rent, bicycles, balls, games for rent. The kemping is at the territory of the huge modernized hotel complex, for the extra fee you can have breakfast there (500 rub per...

Too expensive, however the level of the hotel is still like in Soviet Union. A lot of restrictions, for example, you couldn't visit the pool without a hat, so you should buy it. The housekeeping are talking by radio phones very loudly, so you even hear them in your closed room.

e had breakfast included but it was not possible to eat or drink anything. service poor and even coffee machine did not work. impossible to have breakfast. make up of the room very poor, the bed was not made.

The room is similar to various four-star hotels under Hilton in China, but the cleanliness is really disappointing. The trash can is not emptied and the toilet is not cleaned. As for the surrounding environment, it is also unremarkable. There is not much place to eat. The food in the restaurant downstairs is just so-so, expensive and the taste is really average.

The conditions are average, I can only speak Russian, the environment is OK, overall it’s average

The room is very good, very satisfied!

The service is not good, very bad

Basically every hotel pays attention to its breakfast, because we basically only eat two meals a day, breakfast and dinner, hahaha. The service here is great, but the waiter's English can be improved hahaha

Facilities: The hotel is newly renovated Hygiene: Good hygiene Environment: Many people hold activities Service: English service is available at the front desk

We stayed at the Balchug Hotel for just one day in mid-October. We are glad that among Moscow hotels of this level, our choice fell on the Balchug Kempinski. In a word, it is Quality - both in general and in the smallest details! I would like to note the hotel staff. Absolutely everyone is attentive and friendly! And what is important - with a great sense of humor! Reception, bar, breakfast, maids...

I had a great stay there at the hotel.. The staff are so friendly and we didn’t have difficulty in communicating with them as they are fluent in English.. The location is close to the red square by 10 minutes of walk.. Also, i lost my rings at the hotel but they kept them there for me, it’s because of their integrity.. Thanks a lot!

Amazing hotel and staff. One of the best travel experiences in my life. Special thanks to the front office manager, Mr.Savzikhanov.

A wonderful hotel in the very center of Moscow. Amazing view from the windows!! The location is the best you can imagine 5* We were at this hotel for an event. We liked everything very much! Attentive staff, delicious food

Good hotel. Service at a level, polite and unobtrusive staff, very beautiful views from the windows. It is located in the center, everything is accessible, but there is no pretentiousness, so you feel quite organic there. In the hotel and around it there are a lot of night clubs and in my student years, in the late 90s, they constantly hung out there and therefore a lot of warm memories. I never thought...

Excellent location in the very center of Moscow, especially pleasant is the room, the view from the window of which opens onto the Kremlin and the Moscow River. Clean, neat, beautiful interior, good soundproofing, attentive staff. Everything you need in the room, comfortable mattress. The restaurant at the hotel is open until 11 pm, very convenient for late arrival. Breakfast exceeded expectations...

Location and nice staff

Staff were extremely helpful, especially Emil and Pavel, rooms were huge and lovely, the location was perfect and convenient.

Cleanness and the kindness of the reception employees. Also, the quick service when we requested additional water.

One of the best locations in the heart of Moscow. Hotel staff are very nice and eager to help providing kind and prompt service. Thank you all!

The hotel located near the Red Square and it is beautifully located! There is a beautiful river seperating the hotel from the Red Square Perfect room Very VERY Clean Excellent

Red Square famous tourist sport in Moscow Well perfect everything in the room Superb clean Very warm welcome

Rooms are not vacuumed daily. Staff do not speak English which is a problem specially at the restaurant as we got sick twice from food allergy.

Location and the pool and the gym. I will stay there again.

The place is nice, clean, and close to everything. The length is crazy. It is five minutes away from the red square, by car or scooter. I strongly recommend it. The food is delicious and the best thing is the omelette🤤🤣 The room is clean and spacious and the length is crazy Every day they clean the room if we ever ask them The service is excellent and their dealings are sweet and fast

Conceirge department is very helpful and appreciated their services

Concierge services was exceptional!

Location and supportive staff , excellent and professional concierge staff,

Pretty much nothing about the place was good.

You literally pay for the location, the rooms were bad and they looked nothing like the pictures run if you can

Cleanliness + staff treatment + the smell of food in the lobby and in the corridors leading to the rooms

The hotel's location is unbeatable. It's just a short walk from the iconic Red Square, bustling shopping districts, vibrant restaurants, and cozy coffee shops. The friendly and helpful staff made my stay even more enjoyable. I can't wait to return to Moscow and stay here again.

Booked a luxury deluxe room, they upgraded us to suite 805, this room has to be the best hotel room, or any appartments in Moscow. The room was on the highest level, and overlooked every Moscow attraction, the Kremlin, St Basils, Red Square, cathedral of Christ the saviour, 3 of Stalin sisters, and many more, what a great place to finish our holiday in Russia. Much appreciated

It’s fine not the best The rooms are good size but furniture is old

there is a welcome fruit basket. excellent view of St Basil Cathedral and Moskva River especially during sunset. there are some halal selection for breakfast buffet.

"The hotel staff went above and beyond to make our stay enjoyable. They were always friendly and efficient." Our room was spacious, clean, and had a fantastic city view The breakfast spread was delicious and offered a great variety of choices Conveniently located and easy to find, the hotel was perfect for our needs This hotel surpassed all our expectations! We will definitely be returning for another...

The view is great, truly one of the highlights of the stay. • The staff are generally helpful and kind. • A gentleman at the reception (I unfortunately forgot his name) was especially thoughtful, caring, and genuinely tried to help. He even joked during checkout that he would clean the room himself if I ever returned, which I appreciated.

Elegant, clean, and quiet room with a comfortable bed and pillows. Nice city and river view. Excellent service overall. Breakfast was good but could have more variety

I had a terrible experience at this 5 star hotel. They refused to refund my security deposit, falsely claiming I had unpaid restaurant bills even though I paid everything during my stay. To make things worse, they double charged me and offered no real support when I discuss the issue. One of the front desk employees named Ladimer or Kadimir was extremely rude and unhelpful. He even falsely claimed...

Nice sanatorium. The food is delicious. Service is good. Towels are changed every day. Get in bed every three days. Beer for lunch and wine for dinner. Buffet. Warm pool. Children's room. Cartoons are shown to children in the evening. Shops nearby

We have been vacationing for the second year in a row, everything is very clean, the territory is large and well-kept, the food is varied and tasty. There are some downsides: they are supposed to give out robes for each family member upon check-in, but there were none in the room, we would not have known about it if not for our friends who were given robes upon check-in. The menu lacks a variety of...

We have been resting for the second year in a row, everything is very clean, the territory is large and well-groomed, the food is varied and tasty. There are some drawbacks: it is supposed to give out bathrobes for each family member upon check-in, but there were none in the room, we would not have known about this if not for our friends, who were given bathrobes upon check-in. The menu lacks a variety...

A great place to stay. There were 2 times (in the 2nd Talk), in the 19th and 20th years. Large area, green. Lots of pine trees. 1 or 2 squirrels inhabit. The buildings and the territory are after a relatively recent renovation (the rooms are modern enough and not killed). Large and warm pool, divided into 2 zones, adult and children's. We looked at the territory of the 1st, it is smaller there in area...

Great place to relax. We were there twice (in the 2nd Talka), in 19th and 20th years. Large territory, green. Lots of pine trees. 1 or 2 squirrels live there. Buildings and territory after a relatively recent renovation (rooms are quite modern and not killed). Large and warm pool, divided into 2 zones, adult and children's. We looked into the territory of the 1st, it is smaller in area (the 1st...

Nice sanatorium. The rooms are clean and comfortable. The buffet is simpler than on the first line in 2019. Although, maybe in 2021, it is the same there. There are minor flaws in the room: the glass in the shower is cracked, the pedal in the bin in the trash can not work - we open it with our hands, but otherwise all the rules. Are cleaned, towels are changed daily. To the beach 5 min. The beach is...

Aside from the location and the hotel staff being nice and helpful, the other room facilities were basically not worth the price. They were about the same as a 500 RMB room in China. Charging nearly 4000 RMB, twice the price of Paris or New York, does a third-tier city in this dilapidated Soviet empire deserve this?

Great location. Nice, clean hotel and spa. Friendly service.

The room was very comfortable, with complete facilities and an elegant environment. Just outside, you'll find the seaside, the Grand Fleet, the Orthodox Church, and submarines all within easy reach. The room was cleaned daily, and the staff were very thorough and attentive. The breakfast in the dining room was plentiful, and the staff spoke English. The service was excellent. The front desk staff were...

I like the view from the room. I can fall asleep watching the warships every day. The hotel's hot spring sauna is also great. The hotel staff are great, professional and caring. Thank you!

The best hotel in Vladivostok, excellent spa and delicious restaurants

Very good, the best hotel there

The location is decent, the breakfast is good, and there's a swimming pool and sauna.

Located in the city center, with a superb view.

Facilities: All the essential hotel amenities are included. Cleanliness: Very clean, with a full range of disposable toiletries. Environment: Feels quite upscale, suitable for business travelers; however, soundproofing isn't particularly good, and noise can easily occur. Service: Front desk staff speak English, so check-in is smooth even for those who don't speak Russian. However, registration is...

A very dated and tired hotel that doesn’t live up to the glowing reviews. Service is weak — most requests are politely declined. There’s no proper ventilation in the rooms, so you constantly need to open and close the windows. Soundproofing is almost nonexistent — conversations from neighboring rooms are clearly heard. The location is also quite average, fairly far from the main attractions. Definitely...

Great hotel! We were considering a different hotel, but ended up staying at this one for two nights after spending four. Convenient location, good breakfasts. We'll be back!

Great location, friendly service. Overall, everything is comfortable and clean. Cons: The description says the pool and spa are included in the price. In reality, only three hours from 9 a.m. to 12 a.m. are free. Other times require an additional fee. Of course, if you want to use the sauna, you can pay extra—it's not much—but it left an unpleasant feeling of being scammed. If you like to breathe,...

Nothing specific clean hotel room is big

A wonderful holiday home, surrounded by pine trees, spacious grounds, decent food with a variety of options, and a nice pool. The only downside is that if you enjoy basking in the early sun and want to take a dip, you can only do so in different areas: sunbathing by the lake and swimming in the pool. And unfortunately, the service is poor; the bowling alley and bike rental operators are just doing...

Great place to stay with family and company. Three meals a day for every taste, you definitely will not stay hungry. During the day entertainment programs for children. There is a bicycle rental for 2 hours free of charge, then 1 hour 200 rubles. Swimming pool, spa treatments, bowling, billiards. Evening karaoke. In general, I recommend everyone to spend a weekend yachting

Carpets lived in the building. Audibility, of course, but oh well, little things in life) A large area where it is pleasant to walk, a swimming pool, bowling, one billiard table, we did not have time to get to the bathhouse. You can ride a bike and explore the territory, the first 2 hours for nothing, and even great ones from my childhood will do) Decent food, buffet, tasty and not monotonous. There...

Nice holiday home, beautiful nature. For children there is a playground, bike and scooter rental. Zoo. Very well fed. Bowling, pool, everything you need to relax. You can fish, there is a beautiful lake. In general, I am satisfied with the rest.

The place is popular... We had a huge number of people... Buffet, a variety of dishes... wine... Good rooms... Large area... Many flower beds, clean..Everywhere the lawn is mowed, bushes trimmed and Tuya... At night, lights and lighting are everywhere... ⛲ fountain... A beautiful lake, a park... An electric car delivers to the place of eating - who does not want to walk from the buildings...

I liked it very much! If you go on vacation with your family, then it’s generally super, there is everything you need. Meals are 3 times a day, and the assortment is simply stunning. Everything is fresh, hot and delicious! Fruits, vegetables, salads, several first courses, several second courses, pastries, etc. The approach is unlimited. The waiters are just smart, everything is promptly cleaned, the...

A good place to relax. Large territory, many places for active recreation. Good cuisine, it is impossible to stay hungry. There is a problem with classic cocktails in the bar, it is better not to order mijito, aperol, pina colada - the taste does not correspond to the standard. You can check in with a small dog. We will be happy to come there again.

Large territory. The animation is very good. They treat you very well. They have never been rude and all that. Whoever was in Zvenigorod, this place is much better. There are two ponds, a volleyball court, very good air, football and tennis courts, a rental point, an entertainment center. There is an animation program for both adults and children. You will definitely not spend your time in vain. There...

The place is great! We stayed from 25 to 28.10.21. I highly recommend the Vozdvizhenskoye Park Hotel :) delicious, good service, great room (we had a family junior in the forest building with a huge terrace for 4 - 2 adults and 2 children 5 and 7 years old), super territory - very large and beautiful. Excellent varied food. Lots of vegetables and salads, soups, side dishes, fish, meat, chicken, there...

We rested together with a friend from 04/27-04/30/2021, fell under a good price fall. The hotel is a comfortable place to stay, full infrastructure, a large park with ducks, squirrels and birds, but so far without a riot of colors in nature. There are a lot of things for recreation on the territory - different playgrounds, an entertainment center, a swimming pool, playgrounds, water spaces, two lakes...

Time of stay March 2021. The best experience. All the small kosyachki that are in every hotel overlap just awesome staff! The front desk girls are always helpful and always polite and helpful and really want to help. The security guard downstairs who checks the cards of the guests is absolutely not annoying, and several times he helped a lot. The waitress Elena made me smile on a gloomy winter morning...

I really liked our, albeit short, trip to this place! The most important thing I would like to say is the support staff, caring and polite. Always friendly and willing to help every guest! Quite spacious studio for three adults and 2 small children (of the minuses, only one closet, if you arrived for a long time, there was not enough space), the rooms also have brushes with paste and sets of soap,...

Excellent hotel for a business trip. I was very pleased with the choice. Clean rooms, daily high-quality cleaning. Breakfasts are varied and very tasty. I would like to highlight the spa area separately: the pool and sauna are simply magnificent. Ideal location in the city center. I recommend it!

Great location, friendly staff, everything in the room is there, a good option for a short stay

I think it's pretty good. It's in the center of Red Street. There are countless restaurants and bars next to it. The hotel room is big enough and the bed is quite comfortable. The breakfast is also very rich. There is also a brand new ideal car parked in front of the hotel.

Very nice hotel, with all amenities in Krasnodar center. There is also a swimming pool and a gym. Staff is helpful and adequate

The hotel certainly stands out among all the resting places in st. Blagoveshchenskaya, but 4 stars as for me are so controversial. As a person who pays attention to the little things, I can say that the contractors were in a hurry when commissioning the object. The rooms have good wallpaper pasted in pieces, on the first floors there is dampness in the corners. In the bathroom, the shower stall area...

The rest is quite good, corresponds to its four stars! Was not a pleasant moment upon arrival. Booked a room on the first line with a sea view, so that nothing has changed, arrived in a day, made a reservation at the reception and left. The next day we arrive, we register, we asked to wait until 14 o'clock. At 14 o'clock we come and say to pay for 5t.r. less, I think a great discount))) But I did not...

We booked back in March, when it became clear that we were unlikely to go abroad this summer. The choice was between Crimea, Sochi and Anapa. There are stones in Sochi, so with children of three and four years old, NO. Crimea, as a very popular place, has recently been frightening with its crowdedness, therefore, also NO. Anapa remained. And as everyone knows that the cleanest sea in the Anapa region...

Booked back in March, when it became clear that we were unlikely to go abroad this summer. The choice was between Crimea, Sochi and Anapa. There are stones in Sochi, therefore, with children of three and four years old, NO. Crimea, as a very popular place, has recently been frightening with its crowdedness, therefore, also NO. Anapa remained. And as everyone knows, the cleanest sea in the Anapa area...

A very decent hotel. Not inferior to Turkey. There are a lot of staff, the food is very tasty and varied, for lunch, dinner, beef, pork, chicken, fish are always presented. In the top five in Turkey, they don’t always feed like that. The beach is amazing, we saw dolphins. Great animation. There is nothing to complain about)) We are very grateful for this vacation, we were really surprised! The value...

Thanks for the rest. Despite the fact that there were some problems with water and accommodation, this did not affect our holiday in any way. Of course, there is still work to be done in this hotel, but it draws on a solid 4 *. The first line, a chic swimming pool, a playground, and all the services that were declared on the site when booking were provided in full. We will be back next year for sure

Fantastic hotel! Me and Katerina were amazed, I let my friends know about great exclusive hotel , we will come back! Maybe Easter? If its Open?

Very nice place. I like coming here.

A very nice place. I love coming here.

The complex is good. The area is large for walking. But the service is only reaching three points so far. Many things are overlooked. Do not do until you say.

Wonderful place. At least at first glance. I and my daughter still like it. And then we'll see.

A wonderful place. At least at first glance. My daughter and I like it so far. We'll see what happens next.

Great hotel, everything is polite, pleasant, correct. I was pleasantly surprised by the loyalty system for birthday people. I liked the room, breakfast is very hearty and varied. The spa is very cozy. In my opinion, the price tag is a bit overpriced for the off-season and the restrictions on the pandemic, but in general, everything is great!

A wonderful hotel to come back to. Friendly but unobtrusive staff, delicious cuisine - both on the Swedish line and a la carte. Two beautiful open-air pools and a great spa - the best I've ever been to, and there are quite a few of them. The rooms are very nice and tidy, the sea view from the rooms of the Art Nouveau building is simply beautiful. We are ready to meet any wishes both in the restaurant...

This places very modern. Great service. The buffet was delicious

We rested at the hotel in September 2016. The hotel is very good. The kitchen in the restaurant is gorgeous-all very homemade, and very tasty. The beach is magnificent.At this pluses end. Originally,apparently, the hotel was created as a business hotel with a peaceful atmosphere. Now populated with children. If you want to relax in silence,you will not succeed. During Breakfast or dinner, the endless...

Just not really cool! Service 10 out of 10, cleanliness 10 out of 10, by accident, in the winter in a storm...now a favorite place! in terms of wind..the waves...and you sit in the sauna, bask and look in the viewport right on the beach....there need to be..so do not pass! Especially not in the tourist season, and in the winter...no people..you feel like a king!!!! A place to relax and recuperate!

Two buildings: "modern" (10 floors) and "classic" are connected by an underground passage inside the hotel. Pools (including kids), private beach, SPA, rooms, restaurant, bar. The quality of the food. Clean rooms with everything you need, friendly staff.

The hotel pleasantly surprised. Very beautiful interior, pleasant staff. Spacious rooms, and if you compare them, they are not inferior to expensive 5*. Good spa complex, restaurant.

A pleasant hotel in all respects! Clean, cozy, quiet, modern. I had a double room - small. Cozy, fresh, clean. High-quality repairs and good furniture and equipment. I really liked the breakfasts in terms of content, not so much in terms of seating - large round tables for 10-12 people. Otherwise, everything is great!

Old Soviet hotel renovated recently... Big open spaces, restaurant with national dishes (sometimes staled). Well, it's OK, but should be better.

Excellent hotel. Comfortable large rooms .. friendly, helpful staff. Delicious breakfasts. Wide range of conference services

Wonderful hotel, I recommend for leisure and business trips! Friendly staff, comfortable rooms. Good food. There is a bar. Free parking for guests.

Was in a standard room. Very nice environment and staff. Compared to competitors, the repair and condition of the room is generally at the highest level. Of the shortcomings, I can only note the lack of slippers in the room, although this is probably extra. room option above standard... Anyway, I will stay here next time.

Good location Tasty food) Large parking

Great place with quality service) I had a wedding in Uche. Everything went with a bang)

Nice hotel. The room is large, clean. There is an ironing room on the floors. Breakfast is not bad. - Of the minuses, I note: The room does not have a kettle, hygiene kit (toothbrush, paste), the mattress on the bed rustles very much, it seems to be not far from the center (one stop), but you definitely shouldn't get there on foot across the bridge in the evening or in winter.

Nice complex, we had a duplex room - clean, nice new furniture. Minuses: - A very small sink with a glass shelf above it, it is very inconvenient to bend over and wash your face. - There are no curtains on the 2nd level, at 5:40 dawn woke everyone up. - Wedding and noisy festivities in the restaurant right under the windows of the room. - Very large gaps on the fence of the 2nd floor, we were with...

We reserved for 3 person, yet, all in room was only prepared for 2 persons, 2 cups, 2 towels ... Reservation said parking included, yet there was no place, we needed to park on the street. Hotel looked good, but experience not so good.

Descent hotel. Nice staff. Helpful as much they can with the language barrier. Not far from the city centre.

The hotel is great, but the room had an unpleasant smell, as if someone had hidden a sweaty T-shirt. The air freshener offered by the maid saved the situation for about 30 minutes. I suffered from this smell for a day. In addition, the air conditioner blew directly on the bed, despite the fact that I turned it off, apparently the ventilation still continues, it still blows unpleasantly. The service...

The service is too bad: especially the female front desk lady with a pointed face and short hair, who was very impatient and laughed at us with her colleagues after the check-in was completed. No handover: It took a while to check in and store the luggage. After returning to the hotel, there was no handover and no inquiry that the check-in had been done, which delayed a long time. Hotel hygiene: The...

Five points of praise, the hotel with very good service is right on Nevsky Prospekt, very close to the subway station, and convenient transportation. It is family-friendly and you can add an extra bed for free if you bring children. Highly recommended!

The location of the hotel is very convenient. The front desk can speak English and the service attitude is very good. The room is relatively large, the bed is a little small, and glass bottles of mineral water and honey are provided.

I like this hotel very much. It is very cost-effective. It is very close to the attractions. The service is very good. The rooms have a sense of palace style. The hotel also has various banquets and performances by professionals. The standard is high. I will choose to stay there next time. It is the best hotel I have stayed in Russia.

The hotel makes people feel comfortable from the moment they check in. Service: Whether it is the front desk or the room service, they really give you a full experience. The consulting service also gives very detailed instructions and guidance, which makes it easier for us to start each journey in St. Petersburg Sanitation: Very clean, the customer service is super nice Environment: Incredibly stunning...

All staff is kind and professional specially concierge was very helpful and have information about the city

The hotel is located in a great location, just outside the subway station, very close to the Kazan Cathedral.

Great location, room is tidy and clean, great service. I would say this is my home if I have the opportunity to return St. Petersburg. 10/10

We love the hotel. Everything was so dreamy, perfect and enjoyable. The best location, breakfast, room services and staffs .

its perfect location in middle heart of st petersburg wide comfortable rooms and reception staff so helpful

Everything was beyond amazing. Staff, room, location. Especially our butler Nemanja did everything for us to make our holiday special. We decided to come every year after our holiday in here.

Staff were welcoming at all times, that includes everyone. Greeted with a cranberry juice which was nice. Room was clean and location is great. Help desk were able to help with excursions.