Occidental Puerto Banus in Marbella
✅ Welcoming and child-friendly atmosphere with excellent family facilities ✅ Spacious, clean, and modern rooms equipped with useful extras like a fridge and free water ✅ Helpful and friendly staff, especially praised were Francisco and Francesco for their attentive service ✅ Breakfast offers a wide selection including gluten-free options and cava for mimosas ✅ Convenient location close to the marina, shopping, and beach ✅ Quiet mornings due to late breakfast service until 11:30 ❌ Noise from the nearby highway can be excessive, especially for rooms facing it ❌ Some guests reported issues with room cleanliness such as odors and missing supplies at check-in ❌ Parking fees of around €25-28 per day were considered expensive compared to other hotels ❌ Limited information provided by reception about hotel facilities at check-in ❌ The pool is open only between 10:30 and 17:30, which some guests found restrictive
Rooms and prices
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Description
Occidental Puerto Banus is a four-star hotel built in 1991 and renovated in 2012, offering 319 rooms across five- and six-story buildings. The hotel features spacious Superior and Deluxe Double rooms as well as Junior Suites, all equipped with amenities like air conditioning, free Wi-Fi, and safety deposit boxes. Families will appreciate the dedicated kids’ facilities including a children's pool and a paid nanny service. The hotel provides a range of services such as a restaurant, bar, open-air pool, terrace, and 24-hour reception. Its beachfront location on the second line, just 150 meters from a public sandy beach, allows guests to combine beach relaxation with the vibrant nightlife of Marbella. Parking is available free of charge, though some reviews note fees for underground parking. With a cleanliness rating of 9/10 and a location rating of 9/10, it is well suited for travelers seeking convenience and comfort near Puerto Banús marina and shopping areas.
Location
The hotel is located at Avenida Rotary Internacional s/n in Marbella, approximately 6 km from Marbella city center and 45 km from Málaga Airport (AGP). It is only 430 meters from Playas del Duque beach and a short walk to Puerto Banús marina, the main square, and El Corte Inglés department store. Nearby dining options include highly rated restaurants such as Arrozante (51 m) and ACUA CAFÉ PUERTO BANUS (80 m), as well as La Dolce Vita (69 m). The hotel’s proximity to luxury shopping and nightlife makes it a convenient base for exploring the area on foot.
Tips
- Request a room not facing the highway to avoid noise disturbances.
- Take advantage of the late breakfast service until 11:30 for a quieter morning start.
- If you plan to use parking, confirm current fees at the hotel as some guests found them high compared to other hotels in the area.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 08:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Non-smoking rooms
- Fridge
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Internet
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Water sport facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
- Event facilities
- Fax and copy machine
- Conference Hall
- Diving
- Snorkelling
- Golf course
- Tennis court
- Solarium
- Babysitting and childcare
- Children swimming pool
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 430 m. It takes 6 minutes To the beach!
The distance to the sea is 270 meters
Hotel view
Video: Occidental Puerto Banús Hotel Review 🇪🇸 | Stay in the Heart of Marbella!
Map
Reviews
All of the staff were incredibly friendly, helpful and always greeted us with a smile, which made a big difference to our experience. We would especially like to extend our sincere thanks to Francisco in the dining area. He was consistently cheerful, attentive and helpful every day and his warm attitude made our meals even more enjoyable.
Thank you to the entire team for such a pleasant and memorable stay. We truly appreciate the care and effort shown by everyone.
From,
Stringer Family Room 2316
From the minute I arrived, checking was quick, easy and staff were ultra helpful. Right down to offering us a free umbrella as it was raining.
The room was spacious, immaculate and had everything you’d expect, plus more…..sink, fridge, free water, iron and board.
Breakfast (included) had a massive selection inc cava to make mimosas if thats your thing. Francesco was very welcoming and helpful at breakfast. Extremely well fed before starting the day exploring.
The location is great, hotel feels modern, plenty of areas to sit in with a decent sized pool and hotel amenities inc a lovely restaurant and bar.
If you’re a really fussy traveller then you may find some minor faults but I didn’t.
Thank you for a wonderful stay (3 nights - March 2026).
The location couldn’t be better, just a few steps from the marina, the main square, and El Corte Inglés, which made everything incredibly convenient.
The hotel feels modern, fresh, and very clean. Our room was new, spotless, and comfortable for the whole family. We stayed with our two children and it worked perfectly.
The kids especially loved the breakfast! There were so many great options (including warm gluten-free baguettes and croissants!), plus delicious churros with melted chocolate. Such a nice touch.
The service was friendly and welcoming throughout our stay.
We would definitely love to come back and highly recommend this hotel to families visiting Puerto Banús.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Occidental Puerto Banus
What types of rooms are available at Occidental Puerto Banus?
The hotel offers Superior Double rooms, Deluxe Double rooms, and Junior Suites.
Is breakfast included and what are the hours?
Breakfast is served as a buffet daily from 08:30 to 10:30. It is included in some rates but otherwise must be paid on-site.
Are pets allowed at the hotel?
Pets are not allowed, but service animals are permitted.
How far is the hotel from the nearest beach?
The public sandy beach is 150 meters away, on the second line from the shore.
Does the hotel have facilities for children?
Yes, there is a children's pool and a paid nanny service available.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 436 USD The best time to book is June 28, with rates starting from 346 USD